Viewing all customer Discussions for:
Door & Window

Quick Learner Clarksville Tennessee
Nov 1, 2016
Quick Learner from Clarksville Tennessee
Nov 1, 2016
Vinyl Glazing
I am looking for this vinyl glazing to go on the inside of the vinyl windows. Thanks
Home Owner San Antonio, TX
Nov 1, 2016
Home Owner from San Antonio, TX
Nov 1, 2016
Aluminum Sliding Door Lock Set
I have identified the main lock as your part #82-002, Sliding Door Handle Set, 6-5/8" However, this part does not come with the other part, installed in the accompanying door, which grabs the pin (or teeth) coming from part 82-002 and locks both doors together. The doors were installed in 1992. ... (cont.)
Home Owner Arlington Heights IL
Nov 1, 2016
Home Owner from Arlington Heights IL
Nov 1, 2016
non-tilt window channel balance repair
Dear Sir, The photos I've sent are from an identical setup on a working window. I broke the ivory colored plastic piece. These windows are probably 50 years old. I could find no markings on them. I'm looking for some assistance in locating the part or other solutions. Jerome Alt
Home Owner Tennessee
Nov 1, 2016
Home Owner from Tennessee
Nov 1, 2016
Replacement for a single sash lifter
Not sure what it is called but it holds up the window when you open it. It has a spring that is attached to the tilt assembly.
Quick Learner USA
Nov 1, 2016
Quick Learner from USA
Nov 1, 2016
Coil balance replacement
I need a replacement for this coil balance
Quick Learner Pittsburgh, PA
Nov 1, 2016
Quick Learner from Pittsburgh, PA
Nov 1, 2016
Window part
This part appears to be cast aluminumm (broken in two pieces), and it's attached via screws to the bottom/lower slash. It goes on the bottom of the sash, and the slot fits into a sliding bracket that is inside the window frame. Thanks!
Contractor Edison nj
Nov 1, 2016
Contractor from Edison nj
Nov 1, 2016
Window part
For metal style window that opens like a door for cleaning.
Home Owner St. Louis, Missouri
Nov 1, 2016
Home Owner from St. Louis, Missouri
Nov 1, 2016
84-028 vs 84-075
Are part nos.84-028 and 84-075 the same parts, plastic vs. steel? Also, is the price shown for a set of 2 rollers or are the rollers sold individually or in sets of 2, one set for top and one set for the bottom. Will the steel perform better than the plastic. Plastic does not seem to roll very eas ... (cont.)
Contractor Chicago
Nov 1, 2016
Contractor from Chicago
Nov 1, 2016
Pivot bar
Hi, I`ve received coil balances and they worked well. Thank you for that very much. While replacing coil balances I found out that I`m missing one of the pivot bar. Could you please help me to identify what type of pivot bar I need?
Handy Person Tucson, AZ
Nov 1, 2016
Handy Person from Tucson, AZ
Nov 1, 2016
Need roller identification
Length 1", depth 3/8", width 5/16", wheels 1/8" brass Don't know window brand but house built in 1993.
Home Owner Toronto, Canada
Nov 1, 2016
Home Owner from Toronto, Canada
Nov 1, 2016
Sash 2265 patio door lock set
Hi, I am looking for a Patio Door Handle Kit with Mortise Lock and Keepers, A-Position, White,Non-Keyed. Made by Sash Controls Canton SD 2265 US patent: 5125703 DS40.398
Home Owner Royal Palm Beach, Flor...
Nov 1, 2016
Home Owner from Royal Palm Beach, Florida
Nov 1, 2016
Need Replacement End Caps
The only identifying number I could get from the drawer was from the slide attached to the back of the drawer. It's a number 452. The slide itself seems okay but the end cap that the metal rail from the drawer seats into broke off. I believe you don't use the 452 slide anymore but I'm hoping you sti ... (cont.)
Quick Learner Texas
Nov 1, 2016
Quick Learner from Texas
Nov 1, 2016
pivot for window
have other parts ordered need this also did not see a match in your cataloge
Home Owner St Paul
Nov 1, 2016
Home Owner from St Paul
Nov 1, 2016
screw holder
I'm looking for the plastic piece that the screw tightens to, if that makes sense, I have the 600 series
Quick Learner Los Angele Ca
Nov 1, 2016
Quick Learner from Los Angele Ca
Nov 1, 2016
Left or right hand 38-065 cam handle lock
are these handles left handed and right handed
Home Owner Reading Ma
Nov 1, 2016
Home Owner from Reading Ma
Nov 1, 2016
pivot shoe
tilt windows were installed when house built about 15 years ago.Name unknown. I have replaced the upper window pivot bar with your model #26-412, with no problem. I now found that one of the lock shoe pivot is damaged & needs replacing. I was unable to disconnect the spiral balance from the shoe w ... (cont.)
Home Owner Columbus, Ohio
Nov 1, 2016
Home Owner from Columbus, Ohio
Nov 1, 2016
Pivot Shoe
I need to order six (6) of these shoes. But, I have no idea what the part number or description is. So, I'm attaching this picture in hopes that you can tell me, and that you have it. Thank you.
Quick Learner Florida
Nov 1, 2016
Quick Learner from Florida
Nov 1, 2016
What does the 84-001 fit into?
Can you tell me what the 84-001 roller fits into. Is there some sort of receptacle that the "M" section slots into??
Quick Learner Oakland, CA
Nov 1, 2016
Quick Learner from Oakland, CA
Nov 1, 2016
Viking (?) Glass sliding door keeper
After I removed the 'keeper' part of the sliding door lock I misplaced it and can't find it again. What part exactly do I need and do you carry it? Thanks!
Handy Person
Nov 1, 2016
Handy Person
Nov 1, 2016
pella sliding glass door
I have pella sliding door going from my porch to the kitchen. Unfortunately you can open or lock the door, only from the inside with a little switch, which makes our lives difficult. I have noticed that there is a spot covered by plastic, that if taken of would fit lock, which could be operated by ... (cont.)