Viewing all customer Discussions for:
Door & Window

Quick Learner Seattle
Sep 9, 2016
Quick Learner from Seattle
Sep 9, 2016
Top of window
Hi. I purchased channel balances from you and they work great! I noticed that this piece is missing on one of my windows. Any chance you know what part it is? Thanks in advance.
Handy Person Williamstown, NJ
Sep 9, 2016
Handy Person from Williamstown, NJ
Sep 9, 2016
Help ID Coil Balance
Please help me ID these coil balances. The windows are approximately 13-14 years old and are single hung. There appear to be different balances on each side and the metal part is marked with a "4". The window sash falls closed and will not stay open. Thank you for your help!
Home Owner Conifer Colorado
Sep 9, 2016
Home Owner from Conifer Colorado
Sep 9, 2016
K K hardware
We are in a home built in the mid 80's. We have two broken items that i hope you can help us with. the handles have K K on them. 1. Patio door inside handle. Screw holes on wooden handle are at 5 inches screw holes where handle mounts to the door is 4 inches overall bracket length is 7 1/4 i ... (cont.)
Home Owner Corinth, TX
Sep 9, 2016
Home Owner from Corinth, TX
Sep 9, 2016
Broken window balance
I have a 2830 block and tackle window balance that is broken. Photo Window 1 is opposite side of damaged balance. It is the correct configuration. Window 3 represents the broken side - as you can see the tube is broken and the "cap" is destroyed. Window 2 is a replacement we purchased for th ... (cont.)
Home Owner Voorhees, NJ
Sep 9, 2016
Home Owner from Voorhees, NJ
Sep 9, 2016
Various balance parts
I live in Sturbridge Lakes a Scarborough Homes community. Our window balances are largely broken and need to be replaced. I would like to know what products I would need to order. These are the numbers on some of the window balances: #1620 v , 4630x, 2430 v
Handy Person New London, CT 06320
Sep 9, 2016
Handy Person from New London, CT 06320
Sep 9, 2016
Patio sliding door lock set
3/4" wide, front plate 4 1/2" long, 1 1/8" high body.an adjusting screw on bottom
Quick Learner USA
Sep 9, 2016
Quick Learner from USA
Sep 9, 2016
Pella T-crank
Our Pella windows were installed in 1991. We need to switch the handle from the traditional crank to a T-handle. Our Pella tech told me that the our handles are 11 (12 to be exact) splines and 5/16
Quick Learner Indianapolis
Sep 9, 2016
Quick Learner from Indianapolis
Sep 9, 2016
Sash Limit Locks
No names markings or numbers that I have found on these windows.
Home Owner Connecticut
Sep 9, 2016
Home Owner from Connecticut
Sep 9, 2016
Glass storm door clip
These are plastic clips that hold the glass in the storm door. I need to replace four that have broken
Quick Learner Saylorsburg,Pa 18353-8...
Sep 9, 2016
Quick Learner from Saylorsburg,Pa 18353-8536
Sep 9, 2016
Multi point latch/lock for casement window
Certain Teed left hand side Multilock - came apart need new one whits outside measurement piece is 4" long approx 3/4" wide - window was installed in 2001. On inside of swing handle number 45801 appears and on bottom number 8
Home Owner Georgia
Sep 9, 2016
Home Owner from Georgia
Sep 9, 2016
Help !!! pivot bars needed asap
Mine rusted away, I need about 20. I have been told that these are Silver Line windows installed in 1997 in Georgia. They measure 3 inch in length and 2 inches from end to center screw hole, approx 5/16 wide and about 1/4 thick. I also need the spiral balance tension tool. My home is about to close ... (cont.)
Home Owner san jose ca
Sep 9, 2016
Home Owner from san jose ca
Sep 9, 2016
what is the keeper match for 82-265 ?
i have a missing keeper plate . the dimension of 82-265 match my lock but not sure what part no would match 82-265
Quick Learner USA
Sep 8, 2016
Quick Learner from USA
Sep 8, 2016
compatible parts
Are 40-167 and 40-006 for in swinging screen door? Thank you so much. Laurie
Handy Person Miami
Sep 8, 2016
Handy Person from Miami
Sep 8, 2016
Window crank
4 in. Straight arm
Handy Person Flemington, NJ
Sep 8, 2016
Handy Person from Flemington, NJ
Sep 8, 2016
Replace Pivot Shoe
Existing pivot shoe is 1/2" thick, 1 1/4" wide and 2" high, same as Product Code: 15-046. Please verify that it fits a 33" SERIES 765 BALANCE (32-5).
Home Owner Tampa,Fl
Sep 8, 2016
Home Owner from Tampa,Fl
Sep 8, 2016
Window Lock
I need help identifying this type of lock. Thanks.
Home Owner Tampa,Fl
Sep 8, 2016
Home Owner from Tampa,Fl
Sep 8, 2016
Window Guides
I'm not sure what this part is called but I know it prevents the windows from rocking left and right when opening and closing.
Home Owner Fairview OR
Sep 8, 2016
Home Owner from Fairview OR
Sep 8, 2016
Window sash replacement
Measurements 1/2". Metal end to metal end not including plastic attachements: 26 3/4" with plastic the complete length is 28" Please advise correct parts replacement. Thanks Debra
Quick Learner Cape canaveral
Sep 8, 2016
Quick Learner from Cape canaveral
Sep 8, 2016
1/2 in channel balance 23.5 inches long stews in top guide
In need of some assistance with my channel balance. Please refer to the attached photos for specification. Thank you
Quick Learner USA
Sep 8, 2016
Quick Learner from USA
Sep 8, 2016
plate for the door latch missing
Hi! I have a door that is missing the plate for the latch to hold locked. Door says Series 890 AAMA/NWWDA 101/I.S. 2-97 SGD-R15-120X96 SGD-R20-120X82 Please direct me to the needed part, thanks!