Viewing all customer Discussions for:
Door & Window

Handy Person USA
Sep 7, 2016
Handy Person from USA
Sep 7, 2016
Patio door handle and lock
Hi, I'm trying to replace this patio door handle and lock on the other door they have in their home and I am having a very hard time. Please advise. Is there a replacement for this handle and lock? The screws for the handle are at 4,25" apart as for the lock. The lock is no where to be found (local ... (cont.)
Quick Learner New Jersey
Sep 7, 2016
Quick Learner from New Jersey
Sep 7, 2016
Need sash strings / weights for Anderson window
Numbers on the silver box are D10 7#27 380
Home Owner Glenwood iowa
Sep 7, 2016
Home Owner from Glenwood iowa
Sep 7, 2016
Paradox Casement Window hardware
Paradox casement window hardware handle broke off.
Quick Learner New York
Sep 7, 2016
Quick Learner from New York
Sep 7, 2016
Old Barrier window spiral balance keepers
Old Barrier windows from upstate New York back in the 80s. Also need the spiral balance tool to get them back up in there . Also need the stoppers there about 5 inches long. Sent pictures see if you can come up with anything.
Quick Learner Indianapolis, IN
Sep 7, 2016
Quick Learner from Indianapolis, IN
Sep 7, 2016
Window tracks 2730 B.S.I.
Can you tell me if you carry replacements for these Rollyson window tracks? If so, how much and how long to get them? Thanks, Pam
Quick Learner USA
Sep 7, 2016
Quick Learner from USA
Sep 7, 2016
Replace screen door upper track
I wanted to replace the upper track for my patio sliding screen door. I have a photo attached for your convenience. I was wondering your thoughts on how I should proceed in going about this. Any help you can provide for me would be appreciated. Thank you in advance for your time. ... (cont.)
Home Owner Indiana
Sep 7, 2016
Home Owner from Indiana
Sep 7, 2016
crestline operator cover for casement window
The operator covers (for casement windows) I am looking to replace says "Crestline" over where the handles attach and they measure the same as your Product Code: 39-107 Truth hardware. Will this fit the same as the crestline one? Second could I use the Product Code: 39-107FK folding cover and hand ... (cont.)
Quick Learner Denver
Sep 6, 2016
Quick Learner from Denver
Sep 6, 2016
Window keep
Looks like an allenco.
Handy Person San Antonio, TX
Sep 6, 2016
Handy Person from San Antonio, TX
Sep 6, 2016
Trying to match dual arm operator
Hi. I'm trying to replace some broken window operators. I ordered the EntryGard Dual Arm Operator 39-031, but the armature was too long. I've uploaded a picture of the original operator and the new one side by side. Could you tell me the correct part number that I need? I am also needing to order th ... (cont.)
Home Owner USA
Sep 6, 2016
Home Owner from USA
Sep 6, 2016
Sliding glass
Attached are some photos for your review. I was inquiring about looking for a replacement. It is for a keyed patio door handle from the 1990's. Any suggestions would be greatly appreciated. Thank you in advance for your help. Faraz
Landlord Brooklyn, NY
Sep 6, 2016
Landlord from Brooklyn, NY
Sep 6, 2016
NO manufacture indicated on spring
This is the spring we need to replace at one of our properties. We're hoping to locate the manufacture and purchase asap! Thank you for your time and expertise!
Quick Learner Portland
Sep 6, 2016
Quick Learner from Portland
Sep 6, 2016
Help finding the right window channel balance
The only marking on it says "27 4 FX Caldwell. It is 28" long and 1/2" wide. Thanks for your help. James
Quick Learner norton mass
Sep 6, 2016
Quick Learner from norton mass
Sep 6, 2016
looks like silverline
ordered parts for silverline that work looking for corner angles for repair
Quick Learner California
Sep 6, 2016
Quick Learner from California
Sep 6, 2016
Part Identification Assistance
Hello, I was unable to get these photographs submitted without an error message. I hope this works. My home was built by Kaufman and Broad 25 years ago. My windows were made by Pacific Industries. I am looking to find these top sash guides which the local window guy can't seem to find in his ... (cont.)
Home Owner Greenville, SC
Sep 6, 2016
Home Owner from Greenville, SC
Sep 6, 2016
Peachtree door rollers.
I just placed order#800183 and suspect that I've ordered the wrong bottom rollers (81-004). My patio door is a 1984 Peachtree Citation 80. I will not remove the door until I receive the replacement parts. Is what I ordered correct, or is the correct bottom roller p/n 81-112? Can you verify and if in ... (cont.)
Quick Learner Lachine Quebec, CN
Sep 6, 2016
Quick Learner from Lachine Quebec, CN
Sep 6, 2016
replacement sash balance for an Anderson Window
I need a replacement sash balance for an Andersen window. Part identifier is D27 7#27 5 81 (window is about thirty to forty years old). If shipping to Canada is a problem, I have a post office box in New York state Thanks Norm
Quick Learner USA
Sep 6, 2016
Quick Learner from USA
Sep 6, 2016
Using 39-107FK instead of 39-323
I have a general question; will the 39-107FK replace the 39-323 cover? Thank you in advance for your time Randy
Home Owner Olympia WA
Sep 6, 2016
Home Owner from Olympia WA
Sep 6, 2016
Slipping balance
I installed spiral balances S500-33 using #32 brackets two years ago. The spirals no longer stay in the bracket. When the sash is raised the spiral pops out and unwinds to the bottom of the window. The bracket seems slightly twisted. The spiral seems straight. What should I do?
Home Owner Pittsburgh PA
Sep 6, 2016
Home Owner from Pittsburgh PA
Sep 6, 2016
Measurements of 55-184 grill clip
I must be a slow learner, but no where in this site can I find the measurements of part 55-184, except by searching each and every discussion thread, and even then I only found the dimension of the pin.I don't want to order and then find the clip doesn't fit. Could you send me the dimensions of th ... (cont.)
Handy Person Rogersville
Sep 6, 2016
Handy Person from Rogersville
Sep 6, 2016
Helping to repair a balance
Doing maintenance for a very small apartment community and I've never repaired double-hung windows. I've identified my Tilt Window Channel Balance as your Series 795. Usually the item that breaks is the T-Lock Balance Shoe (15-195), so my question is can I simply attach a new shoe to an existing ... (cont.)