Viewing all customer Discussions for:
Door & Window
Contractor
Denver
Aug 31, 2016
Contractor from Denver
Aug 31, 2016
Coil Balance
In search of a new coil balance to match the attached pictures.
Home Owner
USA
Aug 31, 2016
Home Owner from USA
Aug 31, 2016
Thermal Guard Window Repair Issue: Spiral Balance and Window Lock
Dear Sirs This is the third email regarding the multiple repairs needed on my Thermal Guard Window. This email discusses the spiral balance and the window lock. Photo #19 is the original sticker located at the top of the window Photos # 20, 21 and 23 show the left window lock which appea ... (cont.)
Landlord
Atlanta, GA
Aug 31, 2016
Landlord from Atlanta, GA
Aug 31, 2016
Need Correct Shoe to Order
My channel balance is perfectly fine; however, the shoes have broken. I need to know the correct shoe to replace it with. I was thinking the 15-195. My balance is marked 27B. Also do you think the shoe on the 27A would fit the 27B?
Contractor
Pennsylvania
Aug 31, 2016
Contractor from Pennsylvania
Aug 31, 2016
I have 9 screw gears, 6 plastic covers, and 3 handles.
I have 9 screw gears that are stripped, it will only open the window but not pull the window back in. I have 6 plastic covers that are broken or missing. I need 3 handles because they are missing from the Windows.
Handy Person
Port St Lucie, FL 3495...
Aug 31, 2016
Handy Person from Port St Lucie, FL 34952
Aug 31, 2016
Window weep hole replacement
I believe these are Alcon windows....building built @ 1986...Where can I get the replacement weep holes?
Handy Person
Wisconsin
Aug 31, 2016
Handy Person from Wisconsin
Aug 31, 2016
Anderson Casement Window Arm Replacement
Hello, I have 3 Anderson Window crank/Arms that need to be replaced. Two are right hand and the onther is left hand. The numbers on the arm are 1 361 485 R and 1 361 482 HCR. I measured the distance between the pivot points and come up with a measurement close to 14". Do you have a replacemen ... (cont.)
Quick Learner
Highland Park, IL
Aug 31, 2016
Quick Learner from Highland Park, IL
Aug 31, 2016
Tilt Window Replacement Latch
Just moved into a new house. The right latch is missing on one window. There is no serial number on this particular window, or even brand name. Other windows in the house are labeled as Pella and DuraSeal. Any idea?
Quick Learner
Owings Mills
Aug 31, 2016
Quick Learner from Owings Mills
Aug 31, 2016
Need Left latch
Please call me with info replacement and can we attach to order 798026? Alan
Quick Learner
White Lake,
Aug 31, 2016
Quick Learner from White Lake,
Aug 31, 2016
searching for 3 hinges
No name on Door just Gardian glass on storm door Looking for 3 hinges 2 3/4" long bolt holes 2 1/8" center to center Please see attached photos for further review.
Quick Learner
USA
Aug 31, 2016
Quick Learner from USA
Aug 31, 2016
Tandum wheel set with height adjuster
I'm looking for a tandum wheel set with a height adjuster for an Owens Corning 8' sliding patio door made in 1999. It is square in shape. Thank you in advance for your help.
Home Owner
Berwyn , PA
Aug 31, 2016
Home Owner from Berwyn , PA
Aug 31, 2016
Looking for replacement storm door lock
We think the lock is made by Papaiz but not sure model numbe?
Home Owner
08096
Aug 31, 2016
Home Owner from 08096
Aug 31, 2016
need to replace older black metal sliding patio door handel 2 sideds to assembly
The two screws hold it in place are 6 to under 7" and the inside lock area is 3" only not a full piece cutout in the metal of the slide door. the part handle says Stanley-- Canada made Pat. 963505. No key lock just slide button that shows red dot or green dot positioning. I'm searching and any help ... (cont.)
Contractor
USA
Aug 31, 2016
Contractor from USA
Aug 31, 2016
Traco Window Part
Attached is a broken Traco window part that we are in need of and instructions on how it is applied. The customer stated, "I moved an identical part into the space vacated by the broken part. It, and two others, hold the casement window locking bar in place." Do you provide this part? I apprecia ... (cont.)
Home Owner
Astoria Queens
Aug 31, 2016
Home Owner from Astoria Queens
Aug 31, 2016
Window tilt latch
Window tilt latch is broken requires replacement...I need both left hand and right hand sides
Quick Learner
Wilsonville, Oregon
Aug 31, 2016
Quick Learner from Wilsonville, Oregon
Aug 31, 2016
Viking double pane windows
Please help! I have a 25 year old home with Viking aluminum double pane non-tilting Windows. All are in great condition but have one large single hung window that needs 2 channel balances... Both missing. The operating window size is 30" tall & 46" wide. In looking at all the other Windows the chann ... (cont.)
Quick Learner
USA
Aug 31, 2016
Quick Learner from USA
Aug 31, 2016
replacement sliding door rollers
Hello, I found your website and did some searching for replacement sliding glass door rollers. I've determined that the #81-148 assembly with the #81-255 split upright tab is what I need. Do you have two (2) of those in stock, if not, what is the best way to modify the tab on the 81-148 to ma ... (cont.)
Quick Learner
USA
Aug 31, 2016
Quick Learner from USA
Aug 31, 2016
Anderson Window balance
Hello - I am looking to replace some Anderson window balances. The numbers on my right balance are BP23 12#27 4-86 Can you tell me which balance I should order? Thanks - Chris
Home Owner
Connecticut
Aug 31, 2016
Home Owner from Connecticut
Aug 31, 2016
sliding glass door hardware
I have an old AcornDorWal sliding glass door handle that needs to be replaced. It seems to match your part #82-055K handle except I need silver instead of black metal attaching to the door
Quick Learner
USA
Aug 31, 2016
Quick Learner from USA
Aug 31, 2016
Slider handle with clasp lock
Can you identify this slider handle with a clasp lock? Thank you
Quick Learner
Preston, CT
Aug 31, 2016
Quick Learner from Preston, CT
Aug 31, 2016
Sash pivot bar
Survivor 5600 Series DH - replacement window purchased from Lowes