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Door & Window

Hello - just want to make sure I am ordering the correct parts. I would like to install the 39-336 universal joint with pole ring so that I can open and shut window from many feet below with a pole. My question involves the 39-157 4 inch crank extension. I assume that one end be inserted into the wi ... (cont.)

The balance measures 3"x6 3/4" and is 3/4" thick. The window is 3'x4'6" each pane is 3'x2' 3 1/2" Anderson wood window

Our Anderson sliding door has a handle on a plate that has holes in the plate on 5.5" centers. Can you tell me the depth of the 88-014 ext. Handle when mounted to the Door? I see height/width etc but not depth. Thank you.

I'm having difficulty identifying specifically which parts to order to repair my sliding glass door lock & handle. I have attached a few pictures to see if you are able to help me identify the replacement parts to order. If the pictures are not sufficient, please let me know what other information y ... (cont.)

I just bought the 82-244 mortise lock and keeper. My handle set is working perfectly, and everything about this mortise is perfect, EXCEPT: the keyway is not set back far enough into the door. My tumbler has to pull way over to the side to reach the keyway, which means it will break if I actually ... (cont.)

Hello, I have recently just bought window parts from you that I found on your website and they worked beautifully. Now I

Looking for 10 replacement parts

I found a generic at Home depot but the piece that does not contain the lock lever was too thick.

Hi I am looking for snap in glazing for aluminium windows. I found this one on your website but i'm not sure this is the right one. Product Code: 55-023 Can you please help me identify witch one is good for my window? I attached a picture of what I need.

I purchased some channel balances from you last month. On your advice I purchased the S380-31 model. Upon receiving them, I compared the new one to mine. I noticed a slight difference in the height of the plastic piece on the end. Will this make a difference when installed or is the difference s ... (cont.)

Hi, I need to purchase 4 complete channel balance assemblies for each size listed below to include the plastic tips. I could only upload 5 photos and I'll have to send the other 3 photos since one end of the balance assembly is different. 1. Imprint says 33-9 FA2 CMC 6 and measures 34" on ... (cont.)

Hi, I have several single-hung windows in my (new to me) house that need to have the channel balancers replaced. Each window is identical in design (but not size) and appears to be from the same manufacturer but I cannot find any identifying label. I have attached a photo showing a typical s ... (cont.)

size is approx. 1 1/4 inch wide and 5 inch long I have a contractor at my house that can put it in

Hi there, We are looking for a casement window operator for a Viking window. I see a similar product on your site, but I think the arm is too long. I have attached images of our existing (broken) operator and an image of the Viking window style number. Can you please advise me? Any help you c ... (cont.)

Two-window set in kitchen. Left crank was stripped. May need to replace both for matching pair. Left side has been removed; picture of installed crank is right side.

Hi, Looking for replacement channels. The channel itself, excluding clips is 26-7/8 inches and 1/2 inch wide. Photos attached. Thanks.

Please tell me which one I need. Thx

Trying to find window glaze strip with attached shape. Any help will be appreciated.

Can you help find the replacement parts for the left and right?

Trying to figure out which operator this is. The crank has stripped and it appears the socket is rounded out too. Picture is of the right hand, I need the left hand operator. It says Roto on the mounting plate. Thanks, chris