Viewing all customer Discussions for:
Door & Window

Quick Learner USA
Jul 1, 2016
Quick Learner from USA
Jul 1, 2016
Milestone Window Balancers Series 1000
Need new balances for my Milestone Window Series 1000
Handy Person Doylestown, Pennsylvan...
Jul 1, 2016
Handy Person from Doylestown, Pennsylvania
Jul 1, 2016
Replacement Sash Support Andersen Window Balance - Another Window Balance to Identify
Hello again, I found a 2nd window that also needs new balances. I have attached 2 pics of one of the balances. The numbers on on balance are as follows: 11600-17 623 H65 8 92 Can you recommend which of the SWISCO Anderson replacement balances I should purchase for this window. Thanks Bar ... (cont.)
Home Owner USA
Jul 1, 2016
Home Owner from USA
Jul 1, 2016
Craftline casement window cranks.
A few of our cranks have stripped out. Do you have replacement cranks and arms?
Quick Learner Oklahoma City
Jul 1, 2016
Quick Learner from Oklahoma City
Jul 1, 2016
Help looking for replacement pivot
Good morning. I am looking for this pivot, I need two, I have be unable to find it any help is much appreciated.
Quick Learner
Jul 1, 2016
Quick Learner
Jul 1, 2016
Certainteed window hardware
Cetainteed window. Corner peice for sash is broken and looking for new one to repair it
Distributor Grayslake
Jun 30, 2016
Distributor from Grayslake
Jun 30, 2016
Screen Corner
Hello, I was told this part is a corner for a screen frame. To me it looks more a corner for a storm window, but that why I asking you guys to help me identify the part. Thank you.
Handy Person Basin, WY
Jun 30, 2016
Handy Person from Basin, WY
Jun 30, 2016
Semco awning window operator
Will your product 39-083,a dual arm crank operator 21 1/2 inches long replace my Semco operator of the same size?
Quick Learner 91722
Jun 30, 2016
Quick Learner from 91722
Jun 30, 2016
Sliding door handle
My aunt needs a new handle on her sliding door and probably the Locking piece that sticks out from the slide frame. Please help RJ
Home Owner Sicklerville, NJ
Jun 30, 2016
Home Owner from Sicklerville, NJ
Jun 30, 2016
Replacement Window Channel Balances
I've enclosed two different window channel balances that I hope you can identify and replace. If you can replace these, I'd like to purchase two of each model initially to test them in my windows. If they work, I'm going to buy a lot more to replace every one in my house as most have now failed and ... (cont.)
Home Owner USA
Jun 30, 2016
Home Owner from USA
Jun 30, 2016
Window balance help
Hello, I have a couple balances that broke and am having a hard time figuring out what size to buy. It is stamped "24G", the metal part measures 14" long, width is 1/2", and there is a spring in it. I'm hoping you can help send me in the right direction. Here are some pictures so you can better veri ... (cont.)
Contractor kingwood tx
Jun 30, 2016
Contractor from kingwood tx
Jun 30, 2016
107" kawanee door astragal
does someone make an astragal in a length of 107"
Home Owner Maryland
Jun 30, 2016
Home Owner from Maryland
Jun 30, 2016
Andersen window sash
This is an Andersen double hung window manufactured in 1989 according the window decal.I want to have the replacement parts before I disassemble the window. The window decal also has a circle under the Andersen Triangle with a XI in it. Can you recommend the proper part from this info? Thanks ... (cont.)
Home Owner Bergen, NY
Jun 30, 2016
Home Owner from Bergen, NY
Jun 30, 2016
Home Owner USA
Jun 30, 2016
Home Owner from USA
Jun 30, 2016
Viking window balance replacements
I need to order four 29 " x 1/2" channel balances for my non tilt 1980's viking aluminum windows, but I don't know which one to order, 380 or 383. I also need four top sash guides. I ordered a sash guide from you a year ago, but it was the wrong size. I'm attaching pictures, but the shoe and balanc ... (cont.)
Contractor Connecticut
Jun 30, 2016
Contractor from Connecticut
Jun 30, 2016
unique channel balances
The actual measure of the channel is 35 " 9/16" wide by 1/2"deep actual measurements. The stamp says Unique 34-C-30. I need at least 14 of these. I need 14 of these. The others are stamped 26-D-40. I need 10. The end clip is different than you off on this model please advise.
Home Owner Oregon
Jun 30, 2016
Home Owner from Oregon
Jun 30, 2016
Window is missing its channel balances
I have a non tilt window that is missing both of the channel balances,I do not have anything to reference a part number. My house only one this window. Are there other ways I can determine what model I should order from you? Thank you.
Quick Learner Ohio
Jun 30, 2016
Quick Learner from Ohio
Jun 30, 2016
Spiral problems in less than two years
I installed the S900-34 i purchased from you shortly after receiving the order. Now we are having a problem with two of the windows where we installed the 34
Home Owner Waltham, Mass
Jun 30, 2016
Home Owner from Waltham, Mass
Jun 30, 2016
Certainteed sashstop
I broke the sashstop that's located on the left side of the interior frame. It stops the window from opening more than a few inches. The windows were installed in 1998. Hope you can help me find the part. Thanks, AnnMarie
Handy Person Shaker Heights, Ohio 4...
Jun 30, 2016
Handy Person from Shaker Heights, Ohio 44120
Jun 30, 2016
spiral balance double hung tilt windows
I have the tools for replacement of the spiral balance, but on removing the screw the plastic holder that the screw fit in broke. How do I replace it. All the directions are for the spiral balance. No one speaks about this small piece. How do you measure and the installation HELP I am retired and ha ... (cont.)
Quick Learner Mobile, Al
Jun 30, 2016
Quick Learner from Mobile, Al
Jun 30, 2016
Peachtree balance replacement
I have a 26-1/4" Peachtree Balance,Product Code: S745-26. I don't know what weight stamp to order. My balance says 3660LK Caldwell. The balance is 26 1/4" long. I can't weigh the window but the visible glass measures 30.5" wide and 26.5" tall. What option should I choose? These window are heavy! ... (cont.)