Viewing all customer Discussions for:
Door & Window

Home Owner Denver, CO
Jul 5, 2016
Home Owner from Denver, CO
Jul 5, 2016
How to get a S795-34D balance with a 1" wide T-Lock Shoe?
The S795-34D balance is very similar to what I have at home except the T-lock shoe size. Mine is about 1" wide but the S795 has the T-lock 1-1/4" wide. So how to get a S795-34D balance with 1" T-lock shoe (15-194)? Thank you. --Richard
Home Owner
Jul 5, 2016
Home Owner
Jul 5, 2016
Replacing the 86-024
How do you replace the Pella sliding screen door guide (86-024)? My husband could have done it easily, but he passed away a couple of years ago. If it is very difficult, I can ask my son-in-law to do it. Please provide instructions. Thanks in advance!
Home Owner USA
Jul 5, 2016
Home Owner from USA
Jul 5, 2016
Casement lock Hardware ID
I'm a little confused on which lock to order. I found former discussion on the truth 40226 which is the one I need, but unsure of the left or right hand. Your numbers for replacement are 38-097 and 38-098. If I am inside the hinge is on the left and the lock is on the right when looking at the win ... (cont.)
Quick Learner Owings, MD
Jul 1, 2016
Quick Learner from Owings, MD
Jul 1, 2016
Anderson Balances
I have several Anderson windows and need to replace balances: The information stamped on the first window is 8 757. The daylight measurements of the window is 32 38 x 15 7/8, 3/8" Thick. The only information I can see on the other balances is: 75 31 C174 The daylight measur
Home Owner Philadelphia, Pa
Jul 1, 2016
Home Owner from Philadelphia, Pa
Jul 1, 2016
Coil balance
I have previously ordered window parts from Swisco over the past years.My window sash weighs 18.37 lbs approx. & has a S160-9 coil balance spring with the 15-111 pivot shoe & 15-150S single support installed with it. Because the springs have broke previously can I install a 10 LB. coil spring instea ... (cont.)
Quick Learner
Jul 1, 2016
Quick Learner
Jul 1, 2016
Is this the right channel size/weight?
I purchased this channel 27" 385 w/ option 2640 about 2 years back: discussions/dp93820207031899000-77-37806 The weight of the window is 19lbs (low end of option 2640 weight limit). It worked but recently failed - looking at the photos of both channels you can see the top rods holding the ... (cont.)
Quick Learner Chicago
Jul 1, 2016
Quick Learner from Chicago
Jul 1, 2016
Tilt window pivot lock shoe
I need help identifying the correct part. Attached are three pictures measuring the old part. I found this part on your website: Pivot Shoe, 9/16" Thick Product Code: 15-173) and I just want to know if this is the correct part so I place an order. Otherwise, can you guys help me identify ... (cont.)
Quick Learner Indianapolis IN.
Jul 1, 2016
Quick Learner from Indianapolis IN.
Jul 1, 2016
Can 87-176 support my window weight
I have some older insulated slider windows that are 2'x4'and are very heavy. The rollers that are on them now have steel rollers. Swisco product code 87-176 looks to be the same part except it has a nylon roller instead of a steel. Would your rollers be able to handle the weight?? ... (cont.)
Quick Learner Buckley WA
Jul 1, 2016
Quick Learner from Buckley WA
Jul 1, 2016
Window Balance?
I have been on your website trying to correctly identify the part I need to order, but not sure of the correct part number. "14 A BS Caldwell" is stamped on the side area of the balancer. The overall length is 16 inches, and 5/8 inches wide at the widest spot in the metal frame. the metal frame a ... (cont.)
Handy Person Massachusetts
Jul 1, 2016
Handy Person from Massachusetts
Jul 1, 2016
Andersen sash balance
I am looking to replace my andersen sash balancers. Cant find the right ones please help to find them. I have pictures of my old balancers
Contractor Himrod, NY 14842
Jul 1, 2016
Contractor from Himrod, NY 14842
Jul 1, 2016
Replacement parts for Acan Windows.
Need 'pivot locking shoes' for several windows, (10 'shoes'). Sold under name Acan. Cannot find an exact duplicate in the photos you have posted. (See photo). Thickness 9/16". Will also need new spring and installation tool. Let me know if you need more info. Tad
Professional Sherwood Oregon
Jul 1, 2016
Professional from Sherwood Oregon
Jul 1, 2016
20 5 IQ Caldwell Window Balance
I need 2 window balances for for my vinyl milgard windows from 97'. the Balance is 21" not including the attachment pieces. It's a 3'x 4' Single Hung. I am a glazier by trade. Could you please help me locate the type I should get for this. Thank You for your time. Chesley
Handy Person California
Jul 1, 2016
Handy Person from California
Jul 1, 2016
Metal drawer slider
When moving this antique dresser I turned it over to empty anything in the back. Out came these metal clips. Not sure how many I'm suppose to have or where they go. In one of the pictures I marked in red where the wood runner's are wore down. The drawers fit very tight and have always been a little ... (cont.)
Quick Learner Vancouver WA
Jul 1, 2016
Quick Learner from Vancouver WA
Jul 1, 2016
Del Mar Eng. Long Beach Cal. Pat. pending.
Single wheel rollers for a sliding glass door. Seen some pictures of other rollers that look close but I figure I'll let the experts take a look.
Handy Person boston MA
Jul 1, 2016
Handy Person from boston MA
Jul 1, 2016
rear mount casement lock
Hi there, I am looking for a rear mount casement lock. I can't seem to be finding anywhere. It is made of PVC. Does this look like something you carry?
Home Owner USA
Jul 1, 2016
Home Owner from USA
Jul 1, 2016
39-155 with a slightly longer short arm?
My truth operator 20755 looks just like your 39-155 but my short arm appears to be 1/16 of an inch longer than the 3 7/8". What will happen if I use your operator? Will the window fail to close?
Professional Salida, CO
Jul 1, 2016
Professional from Salida, CO
Jul 1, 2016
Vinyl snap in stops
5/8 outside leg, 3/16 inside leg, 13/16 overall. Your help in this matter is greatly appreciated.
Contractor New Jersey
Jul 1, 2016
Contractor from New Jersey
Jul 1, 2016
3/8" reverse flange plastic corner (white)
Could you please let me know if you have this part available. I believe it is a 3/8" reverse flange Thank You, Joe
Quick Learner Arizona
Jul 1, 2016
Quick Learner from Arizona
Jul 1, 2016
Screen door lock.
Need to find the lock for this door. The latch broke and I need a replacement. Please help me find the right part. Thank you.
Quick Learner Burghill, Ohio
Jul 1, 2016
Quick Learner from Burghill, Ohio
Jul 1, 2016
Drawer glide for a coffee table
Need to replace the drawer glide on a coffee table