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Door & Window

Need your help and advice. I just purchased two of these for my window sash. They are the perfect size and length. The holes are in the perfect place. PROBLEM IS: the screws that came with the window are too small to fit in the hole on this bar. So, what now. Do you have smaller screws ... (cont.)

I have an S380 Balance that is 23 inches and marked 22-9 and I don't see it on your web site catalog. Can you quote me two of these parts. Thank you Jim

I have to replace the channel balances on a few of my Fiberlux non tilt vinyl windows. I measured the balance to be 20" as you showed in the video. The search showed the replacement to be a 20" Series 350 balance. My balance has a 19 D stamp on it and I'm not sure how to figure the sash weight in o ... (cont.)

I have a number of the same size windows where the operators seem to have a lot of play in them especially when its windy and are also very loose in their open/close operation. I assume that over the 40 years they have been in that the metal gears have become worn. Based on the way you show your m ... (cont.)

Hello, I ordered some parts from you to fix the spiral tilt window balance on my window. When my son tried to install the new parts, we noticed that I did not know to order another part. My windows were installed a number of years ago and they are older windows, so the part that broke is metal. ... (cont.)

I have two windows in which I need to replace the window channel balance. One channel balance is stamped 25 5 and one is stamped 29 6. How does the second number tie in with the option numbers that are available? I believe the channel balance that I need is the Series 385.

Hello, I really like your website and store. I've replaced several of my channel balances with your products. All of my windows have been of the 380 series. I have a small window in my bathroom with the channel balance stamped 10B USB. However, the sizes you have for the S380 series only go down t ... (cont.)

I am looking to replace all the components in my front window. Here are pics of the working balance parts in the window tracks. if you have these parts or a replacement for them please let me know. I also need the balance's i will send you those dimensions if you have these components and order them ... (cont.)

Gear seems to be ok but handle doesn't catch to open or close window handle says truth patent pending and had # 45191

Good day Sir, I need to get these coil balancing for my window, please see attached pics. That's all the info I got. Can you tell which of your coil will work? Thank you, George

put plastic pivots in track using video, they won't move up and down the track. why? these are all the same windows and same pivot shoes..

Need help identifying a replacement for this window balance

I'm looking to replace an Anderson window balance with markings on the tab of BR10 4 89. Size is 6 5/8 inches long including the tab and 3 inches wide. The actual window is 27" by 36". What part do I need. Another window I have is larger, 31 1/2 inches by 36" wide, and has markings on the balancer o ... (cont.)

Looking for some replacements. There is a symbol with the state of Texas and the initials MDC with a 1 under it.

I have an andersen double hung window from about 1987 or 1988 with broken sash cords. I cant find a number on the window or screen but remember that one did exist. I think I have the standard window - no hi e glass but it is double pane. The full screen measures a little lees than 32 inches wide b ... (cont.)

I would like to match this glazing I need enough material to refit 13 windows or a similar replacement type. Your company was able to supply me with Top sash guides("18-166"; your part number) for these windows which worked so hopefully you will have this part as well. I also am interested in bet ... (cont.)

I'd like to be order the correct replacement rollers prior to removing the door. This would save the trouble of removing and reinstalling the door twice. The doors are 4' wide. The Anderson logo appears in the top corner of the glass with the following info engraved below: "IGCC 186" and "WHBI 7-86" ... (cont.)

Hello, I need to find a replacement part for the crank in the image. There is a number 31850 stamped on the arm.

I have two windows I am replacing balances for and I cannot match up my stamps with the ones you have listed. I have attached a pic.

Dear Sir/Madam, We are looking for Truth Casement Window Locking Handle Lock White 4674777. We would need to buy several boxes. Please, advise where can we see it at your site, what is the number of the item and price for this quantity. Please, see the picture in the attachment for clarification ... (cont.)