Viewing all customer Discussions for:
Door & Window

Home Owner Plano, TX
May 3, 2016
Home Owner from Plano, TX
May 3, 2016
Help identify balance and top sash guide
Will you please help me identify the correct replacement balance? I think the right match is a 29" Series 390 with 19-002 top and 15-002 shoe. Also, the old balance is stamped with "2810P" but the window weighs 16 pounds, so should I get the 2810 or 2820 option? I also need new top sash guid ... (cont.)
Professional Jupiter, Florida
May 3, 2016
Professional from Jupiter, Florida
May 3, 2016
Marvin double arm casement window crank replacement - need LH and RH operators
Please provide pricing for 2 LH and 4 RH replacement cranks for my Marvin casement windows. Pictures included are RH and SS arms. SS arms would be nice but not critical Thanks so much for your experts help. And Enjoy Life! Philip
Professional Toms River, NJ
May 3, 2016
Professional from Toms River, NJ
May 3, 2016
Pivot lock shoe
I'm looking for a pivot lock shoe for a silver line window balance. It's approximately 1 1/4" x 2". Pictures are attached. Thank you.
Handy Person San Marcos, CA
May 3, 2016
Handy Person from San Marcos, CA
May 3, 2016
Window channel balance replacement
I am looking for replacement for these. The metal part is 9/16" wide and 27" long (not including the guides)..
Quick Learner Massachusetts
May 3, 2016
Quick Learner from Massachusetts
May 3, 2016
Finding the right operator!
Please examine my photos. First I ordered the Swisco 39-089, But it didn't fit. I order another piece 39-187 with the recommendation you give me but it still not work it still too big i send it back with the old one the one i need! I need someone to help me get it back with the new one i n ... (cont.)
Home Owner Holly Lake Ranch, Texa...
May 3, 2016
Home Owner from Holly Lake Ranch, Texas
May 3, 2016
Alenco Aluminum Windows Will Not Lock
Just purchased a house built in 1997 with Alenco AL windows. There is a problem locking every window in the house. They all close but need to go another 1/8" or sometimes less for the lock blade to fit into the locking groove. You can force them shut, putting enormous pressure on the upper frame ... (cont.)
Quick Learner Larchmont New York
May 3, 2016
Quick Learner from Larchmont New York
May 3, 2016
Replacement Door Rollers
I am looking for 2 replacement door rollers - as per images. Size: wheels are 1.5 inch; axles are 2 7/8 inches apart; width of box is 4.5 inch; height is about 1 13/16 inch and depth about 13/16. I will call to discuss and see how quickly we can get parts
Home Owner USA
May 3, 2016
Home Owner from USA
May 3, 2016
Carefree counterbalance parts
Hello, Could you help me pick out the parts to rebuild my window counter balances? The manufactures CareFree is out of business and I would need the shoe, instructions on how to remove them, the balance spring loaded rod, the winding tool and installation instructions.
Handy Person USA
May 3, 2016
Handy Person from USA
May 3, 2016
Can I use the 82-316 on my door?
Hi Swisco, This is ext view.... Is the 82-316 correct for this door?It caught my reflection! Erin
Landlord cuyahoga county
May 3, 2016
Landlord from cuyahoga county
May 3, 2016
Replacement hinge
I have a Larson storm door with a full length hinge. The label on the hinge reads as follows....REG.J028834U 211040325. Do you carry this replacement hinge, and how much is my cost for it ? Any help from your company would be greatly appreciated. Eric
Quick Learner Hobart, IN
May 3, 2016
Quick Learner from Hobart, IN
May 3, 2016
Wright straight arm operator. #7702
For a Weathershiekd casement window. The straight arm operator is identified as manufactured by Wright and from elbow to end is 8 inches long. Can you offer any replacement. Thanks
Home Owner Egg Harbor Twp, NJ
May 3, 2016
Home Owner from Egg Harbor Twp, NJ
May 3, 2016
spiral window replacements
I just saw that the color tip on the spiral balance replacements indicate how much weight they are made to with stand. Does it make any difference if I change from the WHITE tip to the higher weight RED TIP as long as it is the correct length and diameter? I figured it may give the window more str ... (cont.)
Home Owner Minneapolis
May 3, 2016
Home Owner from Minneapolis
May 3, 2016
Crestline Casement Window Lock
SNE Window Serial Number 084314121 Installed around 1980. I need the casement lock. Right side as viewed from outside. (The keeper is OK.) Do you have one available?
Home Owner
May 3, 2016
Home Owner
May 3, 2016
Acorn Dorwal Sliding Door Handle Interior
Need a replacement Handle for the Sliding Door with Acorn Dorsal Hardware Thank you Scott
Home Owner Hammonton,NJ
May 3, 2016
Home Owner from Hammonton,NJ
May 3, 2016
Screen frame plastic fastener
Hello, Could you tell me if you carry the pictured clip for a window screen frame. If so, part #, and cost. Thanks
Home Owner Arnold, MD, US
May 3, 2016
Home Owner from Arnold, MD, US
May 3, 2016
Looking for white, modern, Surface Mount Handle Set
Hi, I have a patio door handle to replace. It's not set up as a mortisse lock -- I'm really trying to find a handle/lock set that is surface mounted and modern-looking. JUST like 82-036. However, the handle I'm replacing has holes at 3 15/16". Does a surface-mount handle, with 3 15/16" ... (cont.)
Home Owner 62269
May 3, 2016
Home Owner from 62269
May 3, 2016
Window Counter Balance
I need this window counter balance or counter coil balance replaced ASAP.
Home Owner USA
May 3, 2016
Home Owner from USA
May 3, 2016
Replacement casement operator
Hello, would product # 39.268 be a direct replacement for these vintage casement window operators? Your pic seems to be a great match. Sorry the pics are through the screen
Home Owner USA
May 3, 2016
Home Owner from USA
May 3, 2016
Window latch part number
Hi, I was wondering if you know which latch or locking mechanism, that is in the picture attached. From the label in the window it has the following information: MRF: PHP-28 A-L-I Validator Series: 810S Type: single hung Do you sell this broken latch or locking mechanism? Is it easily r ... (cont.)
Quick Learner USA
May 3, 2016
Quick Learner from USA
May 3, 2016
Screen door latch
I am looking for a handle or knob for screen doors. Our home is very contemporary