Viewing all customer Discussions for:
Door & Window
Home Owner
louisville Kentucky
May 4, 2016
Home Owner from louisville Kentucky
May 4, 2016
spital balance
I Have 2 large vinyl dbl hung windows that have spiral ballances looks like your seris 600 x 33" balance is the one I need Sash weighs 40 pounds what color do I need or do I have to have them made Evan when new were heavy to lift
Quick Learner
California
May 4, 2016
Quick Learner from California
May 4, 2016
Window balance
This window balance measures 29 inches in metal length. Can you please advise me of correct balance. The window slides up to open. Thanks
Home Owner
MN
May 4, 2016
Home Owner from MN
May 4, 2016
Installing an In-Swing Storm Door
I've read all the other questions about turning a out swing door into a in swing door using hardware purchased on this website. What i don't understand is how the door would be installed. I can't find any videos on the subject. Is the hinge attached to the frame mounted in reverse or am I missin ... (cont.)
Home Owner
The Dalles, OR
May 4, 2016
Home Owner from The Dalles, OR
May 4, 2016
Balances springing out in Atrium window sashes
I have two styles of window, each with a different balance length but same shoes and tops on each. Both balance bodies are 9/16 inches wide and 5/8 inches deep. The first style of balances is 20 5/8 inches long; the second is 26 5/8 inches long. The springs keep binding or popping out of the ... (cont.)
Quick Learner
California
May 4, 2016
Quick Learner from California
May 4, 2016
Right and left
Andersen has different sash counterbalances for each side of the double hung window, ie, one marked for the left and one marked for the right. With the 939 do you just sell one for both sides? Is this product an actual Andersen product or an after market product?
Handy Person
woodcliff lake, new je...
May 4, 2016
Handy Person from woodcliff lake, new jersey
May 4, 2016
wheel for sliding glass door
Hello, I'm hoping to get replacement wheels for my old sliding glass door. The marking on the wheels are Del Mar engineering, with a patent number. The two photos I hope are self explanatory. Of course I hope that you have a couple of them. thanks, Sid
Quick Learner
Salida CO
May 4, 2016
Quick Learner from Salida CO
May 4, 2016
Balance assembly part identification for MI window series 380 DH
Purchased custom double hung Windows from MI windows in 2008 but they are now discontinued. The balance system is broken on several of the Windows, so when you unlatch the bottom window to open, the top window comes sliding down, there is nothing holding it up. I have attached a pic of the broken ba ... (cont.)
Home Owner
Camden,n.j
May 4, 2016
Home Owner from Camden,n.j
May 4, 2016
Window latch
The window latch is missing! The India brand is crystal.
Quick Learner
Colorado Springs
May 4, 2016
Quick Learner from Colorado Springs
May 4, 2016
window weight
I have 6 windows and only one has a window channel. It has a stamp on it 2930 but when I weighed the window it is 32.2 lbs. Should I stay with the 2930 or get the 2950?
Home Owner
Wilmington Delaware.
May 4, 2016
Home Owner from Wilmington Delaware.
May 4, 2016
Patio. Door lock assembly
Please see below picture of door lock needed. May need 4 units. Please call on availability I am in Wilmington de Thanks.
Quick Learner
USA
May 4, 2016
Quick Learner from USA
May 4, 2016
Core spring balance replacements
Hello. I'm trying to find replacement core spring balances for the following attachments
Home Owner
Grass Valley, CA
May 4, 2016
Home Owner from Grass Valley, CA
May 4, 2016
Milgard window channel replacement
I need a replacement for a milgard channel balance. The number is 25DS 37. It's 27" total length. The metal portion is 25 3/4". It's 1/2" wide and the bottom plastic piece is 1" deep and has wings. See photo. Thanks you Chris
Quick Learner
mississippi
May 4, 2016
Quick Learner from mississippi
May 4, 2016
25" long yellow tip balancer
I have a 25" 3/8" yellow tip window balance with 0300 on it. What do I need to order?
Quick Learner
Kansas
May 4, 2016
Quick Learner from Kansas
May 4, 2016
U15 11/L 7 89 Andersen sash balancer
I'm trying to find a replacement. Here are the markings on the case: 11600-17 U15 11/L 7 89 Hope this helps. Thank you
Handy Person
Kingman AZ
May 3, 2016
Handy Person from Kingman AZ
May 3, 2016
27"window balance
I have Milgaurd Non-tilt windows and are replacing the window balances, the 27" balance ( 1//2" wide ) is stamped with the number ( 26 9 CR CALDWELL ) the exact model would be a " series 385 but unsure of the rating as the stamped number does not match any of your post numbers ? Regards Mark ... (cont.)
Contractor
connecticut
May 3, 2016
Contractor from connecticut
May 3, 2016
Capital Coil balances
This balance and pivot pin are from what I believe is a Capital double hung window. The upper sash weighs approximately 17.2 pounds the lower sash 18 pounds. This double coil balance is installed to carry the upper sash, the lower sash has a single coil balance. Both pivot pins have a T head The h ... (cont.)
Quick Learner
Maryland
May 3, 2016
Quick Learner from Maryland
May 3, 2016
Sliding glass door handle set DNS Industries
Have DNS Industries 16 Inside Pull standard. Looking for replacement kit options.
Home Owner
Virginia Beach
May 3, 2016
Home Owner from Virginia Beach
May 3, 2016
Acorn Dor Wal Sliding patio door
Door is about 25 years old and the track has been dented some from use and the door is difficult to slide. Would like to purchase your repair track kit and rollers, but can't find the model number for the Acorn patio door. What information can I provide to obtain the correct replacement rollers. I ... (cont.)
Home Owner
Hawaii
May 3, 2016
Home Owner from Hawaii
May 3, 2016
Hardware for custom built wood windows
We want to build several wood sash windows. Customer does not want vinyl windows. We need the hardware for double hung windows. If we provide sizes can you provide quote for needed parts?
Home Owner
Saint Joseph
May 3, 2016
Home Owner from Saint Joseph
May 3, 2016
Is my mortise lock too big?
Dear customer Service Representative, I apologize, the package with the screws, tube nuts, and keys had dropped when I opened the package. However, I do have a delemma , the mortise is slightly larger than my opening, do you have any suggestion? Did I order the wrong part?