Viewing all customer Discussions for:
Door & Window

Home Owner USA
Apr 25, 2016
Home Owner from USA
Apr 25, 2016
Sunroom operator crank handle and mechanism - ID help?
Hi, Dave, etc.: Could you kindly tell me which replacement part # I need to order? I have two of these sunroom operator cranks, and both are pretty much broken at this point. Probably manufactured around early 2000s. Inside handle shows "04 05" marks that could perhaps help ID it? Thanks! Andy. ... (cont.)
Home Owner St. Louis
Apr 25, 2016
Home Owner from St. Louis
Apr 25, 2016
Channel Balance
What product do I need to order? 29 inches by 1/2
Quick Learner Massachusetts
Apr 25, 2016
Quick Learner from Massachusetts
Apr 25, 2016
I need to get new pivot blocks for older HD windows
I would like to get 10 of these pivot blocks, and a spiral balance tool. Thanks Derek
Home Owner USA
Apr 25, 2016
Home Owner from USA
Apr 25, 2016
Series 140 replacement
Per your instructions...this is what I have currently......20lbs series 140
Quick Learner Massachusetts
Apr 25, 2016
Quick Learner from Massachusetts
Apr 25, 2016
Can't get the key out
I just bought your 82-315 Keyed Lock and Housing, along with a mortise, secondary lock, and handle set. It seemed to install well, but when I turn the key on the outside, I can't remove the key from the door. I can only return the key to the unlocked position, from the outside. Is it the part's ... (cont.)
Quick Learner Richmond, Canada BC.
Apr 25, 2016
Quick Learner from Richmond, Canada BC.
Apr 25, 2016
Channel balance 20 D USB
Hi, I would like to know if the series 350 is identical to what I have in the picture. It also indicate an option that I need to choose which I don't know what to choose. The stamp that I had is showing ( 20 D USB ) that I don't see on the Option selection. Please let me know if the series 350 m ... (cont.)
Home Owner South Carolina
Apr 25, 2016
Home Owner from South Carolina
Apr 25, 2016
Broken window balance
Please help me identify this part, I've enclosed several photos to help. Thanks, Connie
Handy Person Roswell, GA
Apr 25, 2016
Handy Person from Roswell, GA
Apr 25, 2016
Uncertain of slide size
From single hung tilt window, circa 1995/96. No maker markings, channel counter pull has markings of "J C2730" or "K C2735" depending on window (which I presume are 27C 770 series channel pulls). Uncertain of how thick they are -- there are four nubs or raised spots on front of slide. If you don' ... (cont.)
Handy Person Michighan
Apr 25, 2016
Handy Person from Michighan
Apr 25, 2016
looking for replacement sliding patio roller
it says "product of Del Mar Eng, Co" its 3/4" wide 1 3/16" tall 1 1/4" long and the wheel is either 1 1/4" I need a replacement for this if you have them
Home Owner Pittsburgh Pa
Apr 25, 2016
Home Owner from Pittsburgh Pa
Apr 25, 2016
Traco Sliding Glass Door Roller
Hi, I have a Traco Patio sliding glass patio door that is getting very difficult to slide. I use it frequently as I have dogs that I let out several times a day. My door is taller than usual - 91 inches as we have high ceilings in the living room. The sliding part is 4 feet wide and the st ... (cont.)
Quick Learner Elmira,NY
Apr 25, 2016
Quick Learner from Elmira,NY
Apr 25, 2016
Accu Weld Window Positive Control Balance marked 8R
I have Accu Weld Replacement windows,much to my disappointment. 2 of the positive control balances snapped. They are the dual coil and are marked 8R. Do you have them?
Handy Person Merritt Island, FL
Apr 25, 2016
Handy Person from Merritt Island, FL
Apr 25, 2016
16" Series 390 options
My window balance looks like this 16" Series 390, but none of the options look like what is stamped on the existing unit. Mine is stamped 15 5 NK BSI.
Quick Learner MA
Apr 22, 2016
Quick Learner from MA
Apr 22, 2016
Corner keys identification
Corner keys from screen on American Craftsman 3150 Casement Window. Marked 539. Legs measure 31/64" x 17/64"
Quick Learner Folsom CA
Apr 22, 2016
Quick Learner from Folsom CA
Apr 22, 2016
Window tilt latch
Please identify the product replacement for my windows
Quick Learner Jacksonville Fl
Apr 22, 2016
Quick Learner from Jacksonville Fl
Apr 22, 2016
Window sash replacement.
Good morning, I need help identifying the parts I need to get the windows in my new to me home working. I attached pictures that I think explain all the measurements. The only one I didn't include are the sash dia. which was 5/8th inch. It also seems as I need the hardware for the top of the lower ... (cont.)
Handy Person Oakland Ca
Apr 22, 2016
Handy Person from Oakland Ca
Apr 22, 2016
Professional Virginia
Apr 22, 2016
Professional from Virginia
Apr 22, 2016
Pennco balance ID
Images of the shoe and the balance systems that we need to replace on Pennco windows are attached. We need 20 balances and 10 Shoes. Can you assist with this?
Quick Learner Cape Coral, FL
Apr 22, 2016
Quick Learner from Cape Coral, FL
Apr 22, 2016
81-153 Rollers
I have a single roller patio door (mfg unknown). I would like to go to a dual roller assy. for ease of sliding patio door. My current roller is: 3/4" wide X 1 3/8" high. What roller do you recommend? My roller looks like you 81-153, but shorter of course. I could not locate the dimensions on your we ... (cont.)
Home Owner Trabuco Canyon, CA
Apr 22, 2016
Home Owner from Trabuco Canyon, CA
Apr 22, 2016
S385-33 Balance Help
When installing 8 (order total; all same type of the aforementioned), these 5 channel balances broke upon usage when installing in window. two broke at the top, much smaller pieces, the other three severely damaged the pulley system and snapped. Never had problem with Swisco parts before. ... (cont.)
Handy Person rhode island
Apr 22, 2016
Handy Person from rhode island
Apr 22, 2016
balances for anderson double hung windows
need a left and right replacement balances the markings on the right balance 519 bj47 5 92 11600-17 what part number do i need for both thank you Tom