Viewing all customer Discussions for:
Door & Window

Home Owner Pennsylvania
Apr 15, 2016
Home Owner from Pennsylvania
Apr 15, 2016
Spring End, Window will not stay up
I am looking for a part that connects onto the spring for my window. The hook end has snapped off and the window will no longer stay up because spring cannot be attached. You can see from the photo that the piece above is broken off. I believe it is an old anderson window from some of the markings ... (cont.)
Home Owner Columbia, MD
Apr 15, 2016
Home Owner from Columbia, MD
Apr 15, 2016
Try to identify parts for the sash pivot shoe lock
Trying to identify the part. the lock is broken. the measurement is about 1"1/4 of width, about 2" long and 1/2" depth. I have posted two pictures, the first one is broken and the second one shown the unbroken one as reference. thanks for you help Bill
Home Owner New York
Apr 15, 2016
Home Owner from New York
Apr 15, 2016
Window parts broken
I have two windows which are broken. I can't open and close easily due to the parts are broken (see two pictures uploaded). Could you let me know which part should I order? Thanks. Lianwei
Quick Learner USA
Apr 15, 2016
Quick Learner from USA
Apr 15, 2016
Balance options
Hi I need to order a window replacement balance and it looks like your S395-29. But I am not sure what option to choose. The stamp on my broken balance showed marking 27-4. Is S395-29 the right balance? In the picture, I do not see a clip at the bottom which is what I have in my window balances. ... (cont.)
Home Owner Missouri
Apr 15, 2016
Home Owner from Missouri
Apr 15, 2016
Turning lever not long enough
I bought a replacement 82-218 (Mortise lock) and 82-106 (turning lever), but the turning lever is not long enough to reach into the mortise lock mechanism. Does your company sell a turning lever with a longer shaft?
Quick Learner Centennial, Co
Apr 15, 2016
Quick Learner from Centennial, Co
Apr 15, 2016
Fwd: Replacement or close parts for 1986 model Weathersure Doors
Hi! I have two Weathersure sliding doors in my house built 1986. Need replacement window locks and handles with all the mechanisms. The exact door model number reads WS IGCC (r) 408 OMHO 7567. The distance between the handle holes is 3 and 31/32. Can you help me with new parts or something ... (cont.)
Home Owner Reston, VA
Apr 15, 2016
Home Owner from Reston, VA
Apr 15, 2016
Rollyson Aluminum Window Part
Hello We have a townhouse built in 1993 which has the Rollyson Aluminum Windows. In a lot of the windows in our home, the strip holding the pane is chipped (see photo 3) and we were wondering if you stocked this part or could recomend a similar part. We do need quite a lot of these strips as o ... (cont.)
Landlord West Virginia
Apr 15, 2016
Landlord from West Virginia
Apr 15, 2016
Is it 26-369 or 26-412...or something else?
It appears to be one or the other. I assume it's the 3 hole, but in your pictures it seems that the holes are a little different. sorry if sent more than once.
Quick Learner Dallas Texas
Apr 15, 2016
Quick Learner from Dallas Texas
Apr 15, 2016
Champion Aluminum Double Pane Window: white vinyl glazing bead, snap in
The measurement for each side is 1/2 inch. One side (without the tab) is slightly curved. The side with the tab is flat.
Home Owner USA
Apr 15, 2016
Home Owner from USA
Apr 15, 2016
Window balance help
Dear Madam/Sir, I need need balance products and require assistance with the purchase. Also, I am unable to replace my spiral rod to the sliding clip. So when I purchase yours, I would like guidance on how to attach your spiral rod, to the sliding clip. Not removed, but installed please. I ... (cont.)
Quick Learner Jersey City
Apr 15, 2016
Quick Learner from Jersey City
Apr 15, 2016
This is the part that slides along the rail in a vinyl window
This is the part that slides along the rail in a vinyl window
Home Owner USA
Apr 15, 2016
Home Owner from USA
Apr 15, 2016
Milgard window balance replacement
Please review my Milgard window replacement part for identification and replacement. I believe it is the 27" Series 385 Channel Balance, Product Code: S385-27 Balance measures: 27" x 1/2" with following product number stamped on balance: 26 5 EW CMC 11
Handy Person newark california
Apr 15, 2016
Handy Person from newark california
Apr 15, 2016
window - plastic part
I'm looking a plastic part for our window and I'm just wondering if you can assist me finding this part. Thanks
Quick Learner Buffalo, NY
Apr 15, 2016
Quick Learner from Buffalo, NY
Apr 15, 2016
Pivot shoes
Hi, I have two pivot shoes with # stamped on them, can you help me find replacement parts. Thank You
Quick Learner Washington Pa
Apr 15, 2016
Quick Learner from Washington Pa
Apr 15, 2016
36 4 Caldwell LM Parts
I took a pic of the markings on the balancer. 36 4 Caldwell LM
Handy Person virginia
Apr 15, 2016
Handy Person from virginia
Apr 15, 2016
Part needed
this is the part I need I tried looking on you web page couldn't find anything like that!
Handy Person Tarpon Springs, Fl
Apr 15, 2016
Handy Person from Tarpon Springs, Fl
Apr 15, 2016
Window Parts
First bracket is stamped 2830. The cylinder bracket measures 16 inches. Sandy
Home Owner Windsor Ontario
Apr 15, 2016
Home Owner from Windsor Ontario
Apr 15, 2016
Delmar Hardware Toronto
More pictures are available if required.
Contractor Cedar Rapids, IA 52404
Apr 15, 2016
Contractor from Cedar Rapids, IA 52404
Apr 15, 2016
The window locks broke in our office
Hello, while trying to lock this window, both handles snapped off as they appear to be made of plastic. The cranks are also stripped now too. the label on the window says Delmar Hardware Canada and that is how i found you. Thank you, Lindsay
Home Owner
Apr 15, 2016
Home Owner
Apr 15, 2016
Require to order 6 Balances for my windows
My name is Norma Martinez and I need to order 6 balances for my windows. I have attached 3 photos. I believe the measurement of the balance is 30 inches in length. Please let me know if you carry the part and what is the cost. Please contact me as soon as possible as I need to receive the parts ... (cont.)