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Door & Window

Thanks for this great video. I did it! Channel balances replaced, but the vinyl window still sticks. Suggestions? Thanks! Nancy

Hello, I need about 3 Left and 3 Right of these Pella screen parts. Do you carry them, please? Regards, Marsha

I'm replacing two balances on my impact window. Below are the dimensions. I do not see a black tip option for a replacement with these specs. Please help. Thanks! 24" length 5/8" width Black tip

I purchased 26-193 ans 26-194. They don't fit. Outside dimensions are the same but the screw holes are about 3/16" too far apart on the ones I ordered. Any recommendations?

How do i remove the latches so I can match and replace them?

Hey there. Thanks for helping. My Dad sent me the attached pic for a Getty bronze crank. You have one that looks the same. other than it's brown or aluminum. He is out of town, and so it's hard for me to get what we need, i.e. multiple pics from multiple angles. He has tried to explain t ... (cont.)

my spiral balancers are 28 1/4 " long, tips are red5/8 diameter, what balance should I use to replace them?

I've received the items I ordered, but am having a hard time figuring out how they go together. The latch has the black lever handle and the black round thing that goes into the plastic part that's on the back of the handle, but the part that I think that goes into the brass lock area has a black ... (cont.)

Can you help me find replacement rollers for my patio door! The dimensions are 3 1/2" long, 1 3/4" tall, and slightly over 3/4" thick. Probably closer to 13/16 of an inch thick. Thanks for your help!

I am looking for a show comparable to the picture attached. I am using a 3/8" spiral balance. The dimensions of item #15-045 is identically to what I need but the pivot pin housing is different and the 15-405 style wont work with my pivot pins on the windows. Any help is greatly appreciated. ... (cont.)

I can't get the lock on this garden window to disengage. The lever comes down halfway and stops. Is this a replaceable part. Any ideas on how to get to the mechanism?

please, see parts in the attached image

Hi, I am needing a couple of handles, a lock, a cover, and a lock keeper for some windows I believe to be Pozzi. The house was built in the 90s. Any help would be appreciated. Thanks, Val

hello, i need to see if you carry this pivot bar in the size shown in the picture. If available i will need to order. as you can see, the hole is just after 1 inch marking, and it is broken. Thanks Rick

We need 4 of the plastic breaking mechanisms on your Silverline windows: Model: 18002344228 440-H-003.02.MWHS1 18495989.1 PO

Hello I have up and down regular home Windows that were installed in 1988. 4 of the Windows have these glides broken. Do you have them and if so how do I install them. I need 6 of them Anita

I have a single hung window with a broken right side tilt mechanism. I have attached a picture (IMG_7068) of the label on the sash which says NVR2 NVR Bldg Prods - Thurmont 1800J Single Hung 33 3/4 x 76 3/4. The information I received when I bought the house new in 2003 said the windows were Patrio ... (cont.)

I have a window from CertainTeed manufactured in March 2006, series 8500 36x72". The label is attached. The plastic cam in the pivot shoe is broken so the shoe will not lock in place when the window is tilted. The spring has snapped up into the top of the channel and the window will not stay open. W ... (cont.)

I need the strike plate also for an order I want to place with you

Hello, my balancer has the number F3 10p31 874. Can you give me the replacement?