Viewing all customer Discussions for:
Door & Window

Contractor MN
Apr 8, 2016
Contractor from MN
Apr 8, 2016
Sash balancer
The number on my sash balancer is E10 9p27 I74. Can you tell me which one I need to replace this?
Contractor Dayton, Ohio
Apr 8, 2016
Contractor from Dayton, Ohio
Apr 8, 2016
Truth EntryGard Casement Operator
Looking for a replacement for this operator in both right and left hinge side.
Home Owner USA
Apr 8, 2016
Home Owner from USA
Apr 8, 2016
Need help with replacing this part
I believe I can use your 82-005 and just purchase the interior part. I know yours is a different color and does not have the night lock button you see on mine which is fine as long as it will marry with my door and existing outside handle and lock.
Quick Learner
Apr 8, 2016
Quick Learner
Apr 8, 2016
Impact plus mirror closet door roller
I need the roller assembly and the piece on the bottom for impact plus bifold mirror closet doors bought at Home Depot. I purchased one from you in the past, but do not have part number.
Quick Learner
Apr 8, 2016
Quick Learner
Apr 8, 2016
Searching for 15000-8
can you find this part? about 30 plus years old numbers on it are 15000-8
Quick Learner USA
Apr 8, 2016
Quick Learner from USA
Apr 8, 2016
S380-29 Question
When I look at your diagram for this balance it shows a show width of 1 inch. When I measure my shoe width it
Home Owner Severn
Apr 8, 2016
Home Owner from Severn
Apr 8, 2016
Balance Question
I am interested in your series 351 channel balances with a 19-002 top guide and 15-002 shoe. One type of balance I need is labeled "B.S.I. 1720" where the metal section measures 17.25 inches long. Another type I need is "B.S.I. 2930" where the metal section measures 29.25 inches. Question: Do you s ... (cont.)
Handy Person USA
Apr 8, 2016
Handy Person from USA
Apr 8, 2016
Vinyl Glazing Bead
I am trying to identify this glazing bead to see if you have any thing that matches. I believe it is for an Alenco Vinyl SH Window. Any Help would be greatly appreciated.
Quick Learner West Palm Beach, Fl
Apr 8, 2016
Quick Learner from West Palm Beach, Fl
Apr 8, 2016
Unique replacement balances
I ordered replacement channel balances S350 (S350-17 and S350-19) for my mother but they aren't correct shoe types (too wide). Please help identify the shoe type and advise the easiest way to exchange the parts for the correct ones. Also, since I threw the original ones away for one of the windows ... (cont.)
Quick Learner Texas
Apr 8, 2016
Quick Learner from Texas
Apr 8, 2016
New window balances
attached are photos of the window and balances. Please let me know your thoughts when you have time. Thank you!
Quick Learner East Norriton, PA
Apr 8, 2016
Quick Learner from East Norriton, PA
Apr 8, 2016
Which coil balancer?
Both balancers broke and are 1/2 inch wide. There are no labels on the coil and the window weighs 11 lbs. What coil do you think I need?
Home Owner Windsor mill, md
Apr 8, 2016
Home Owner from Windsor mill, md
Apr 8, 2016
Window part
Need part to fix 3 Windows. Please attached picture.
Quick Learner Virginia
Apr 8, 2016
Quick Learner from Virginia
Apr 8, 2016
corner key in the correct size
The bottom horizontal rail of the window/screen has a larger channel for the corner key than the vertical side rail. I tried part 95.016 which is 3/16" on both legs. It went easily into the bottom rail, but I could not get it into the vertical side rail. The vertical side rail opening looks to me ... (cont.)
Handy Person Littleton, CO
Apr 8, 2016
Handy Person from Littleton, CO
Apr 8, 2016
Door Handle Part(s) Need Identifying/Replacement
Hi, Door lock latch handle snapped off, not sure if I need just this handle piece or the whole inside parts or handle assembly, haven't taken the door handle apart yet. There's an MM logo, no other marks... Thank you. Colin
Home Owner brooklyn
Apr 8, 2016
Home Owner from brooklyn
Apr 8, 2016
Landlord Midlothian, VA
Apr 8, 2016
Landlord from Midlothian, VA
Apr 8, 2016
82-107 sliding door latch
Do you have written or video instructions as to the installation of the replacement 82-107 sliding door latch lever?
Home Owner Coral SpringsFlorida
Apr 8, 2016
Home Owner from Coral SpringsFlorida
Apr 8, 2016
From the window that the balance supports
One of the pieces broke and the balance just slides by the window. I cannot find a place that sells replacements. The one in the picture is pretty beat up too. There is one on each side of the window.
Home Owner Kalamazoo, Michigan
Apr 8, 2016
Home Owner from Kalamazoo, Michigan
Apr 8, 2016
Window Tilt Latch
Hello, I have several broken latches for my tilt windows and am looking for replacements for them, where might I be able to find some?
Quick Learner Danville il
Apr 8, 2016
Quick Learner from Danville il
Apr 8, 2016
Awning operator with flush bracket?
We have the awning operator on and it fits great on my larger window but if I put the brackets on the bottom of the sash (the only way it fits) ) it's no longer horizontal with the operator and catches the window sill ? Wondering if there is a different bracket that fits flush? If I figure this out ... (cont.)
Home Owner Arizona
Apr 8, 2016
Home Owner from Arizona
Apr 8, 2016
replacement latch for sliding glass door
Having difficulty identifying this part number and manufacturer to replace. 16 year old sliding glass door - latch is no longer staying up in unlocked position and gravity can make the latch fall to locked position. Part Measurements: 4 5/8" length .75" width 1 3/8" depth (goes into slider and ... (cont.)