Viewing all customer Discussions for:
Door & Window

Quick Learner Maine
May 29, 2025
Quick Learner from Maine
May 29, 2025
Alliance window parts
I need new tilt latches, pivot shoes, and coil balances for several of my windows. At least I think i got those parts right. What do I need to buy? Thank you much!!!
+2
Handy Person 33909
May 29, 2025
Handy Person from 33909
May 29, 2025
Single hung window balancing rails
Rail is: 29 inches.stamp on rail is: 28D
+2
Quick Learner
May 29, 2025
Quick Learner
May 29, 2025
Need help identifying a replacement
Unsure what the stamp says on this part. Please advise.
+7
Handy Person San Jose, CA 95124
May 29, 2025
Handy Person from San Jose, CA 95124
May 29, 2025
Order # 3108558
Howdy!I've attached pics of the window channel balances I need to replace. The 4 that I received on my order # 3108558 look different on the ends. Would you please help me out to know what the correct channel balances I need to order? Thanks & Blessings,Mike
Home Owner Salisbury NC
May 29, 2025
Home Owner from Salisbury NC
May 29, 2025
Looking to replace sash slring on this window
I have a damaged sash spring apparatus that no longer will grab the pivot bar of the window. Im looking to replace it. I dont have the brand name of the window, but did have the majority of a sticker on one window still attached/legible that has the manufactirer code and presumably a window model. ... (cont.)
+1
Quick Learner Dining room
May 29, 2025
Quick Learner from Dining room
May 29, 2025
Window
Slides up and down, but wobbly.
Home Owner Murray, Utah
May 29, 2025
Home Owner from Murray, Utah
May 29, 2025
Window Channel balance - Non Tilt
Length of channel balance is 25" (end of metal to end of metal) Width is 1/2 " Stamp is 24-2 Refer to photos
+2
Realtor Cupertino
May 29, 2025
Realtor from Cupertino
May 29, 2025
Pela lock keeper part needed
What is the correct part number for this Pela door lock keeper
+2
Quick Learner Connecticut
May 29, 2025
Quick Learner from Connecticut
May 29, 2025
Harvey window
Looking for replacement part
Home Owner Maryland
May 29, 2025
Home Owner from Maryland
May 29, 2025
Top Sash Guide Replacement Needed
I am looking for replacement window top sash guides. I have attached pictures and measurements of the installed aluminum guide. The top part of the guide appears to be bent upward. I checked the guides on other windows and they are not bent upward (level with the top of the window frame). Is part ... (cont.)
+2
Quick Learner Los Angeles
May 29, 2025
Quick Learner from Los Angeles
May 29, 2025
Broken balance rod?
The rod came out but it won't stay back in the channel. I can't remove the other windows to see how their rods are attached to the channel. I'm not sure if this is actually broken or is I don't understand how to reinstall it. Thank you.
+2
Handy Person Milwaukee, wI
May 29, 2025
Handy Person from Milwaukee, wI
May 29, 2025
shoe identification
Customer's window. Didn't measure dimensions when there. Can go back to measure if unable to identify. Building is approximately 10-15 years old.
Home Owner Towson, MD
May 29, 2025
Home Owner from Towson, MD
May 29, 2025
spindles for door latch
Hello, Does this storm door latch come with spindels ?
Quick Learner Lapeer Michigan
May 29, 2025
Quick Learner from Lapeer Michigan
May 29, 2025
I need the latch mechanism
The latch mechanism fell inside the door and I cannot seem to find the right size as the ones I ordered on amazon is too big. The oval opening in pic 1676 is 3"long and a half inch wide. The picture 1679 has the door handle with holes 4 " apart. Picture 1678 shows holes 4" apart and 11/2" apart. ... (cont.)
Home Owner Lansing Illinois
May 29, 2025
Home Owner from Lansing Illinois
May 29, 2025
Latch and lock
I ordered the wrong size of both.I don't want rebates for last ones but want to make sure new ones will fit.john
+2
Home Owner Ohio
May 29, 2025
Home Owner from Ohio
May 29, 2025
Pivot bar size
Not sure what size pivot bar to buy for replacement
Home Owner Nj
May 29, 2025
Home Owner from Nj
May 29, 2025
These are replacement windows and about 16 years old
These are replacement windows about 16 years old need balances
Handy Person Florida, Sanibel
May 29, 2025
Handy Person from Florida, Sanibel
May 29, 2025
Quick Learner Avalon nj
May 29, 2025
Quick Learner from Avalon nj
May 29, 2025
Handy Person S. Harrison NJ
May 29, 2025
Handy Person from S. Harrison NJ
May 29, 2025
Casement window crank
There are no distinguishing marks on the crank except for the one on the underside which i can't make out. I think it says (Active cony) which makes no sense to me at all