Viewing all customer Discussions for:

Door & Window

I am having some trouble finding new snap-in glazing for my windows. It is about 9/16 across the face that is exposed and 5/8 on the side that is inside My name is Sam thank you

I need 2 pairs

Hello, I will attach two photos to show you what I'm trying to find. We recently moved into a condo. The sliding windows date to the 1970s - metal frame, rollers on the bottom and top. Eventually we'll replace them. I need rollers for the bottoms and tops. I had purchased the 87-191 gear on your we ... (cont.)

Hello, I have an insulsash window that is missing the parts that keep the sash in the tracks. I was going to remove the sash from one of the windows that does have the part, but I don't know how to do it without breaking it. I took some pictures. The first three are of one of the windows that ... (cont.)

I broke a take out clip, have cold front coming in, got to get the new channel balances back in the window. What can I use instead of clip. Using a screw was mentioned in a discussion. Could I get some details how to do it? Thanks, frustrated in Texas. P.S. Wind is blowing about 40-50 mph now-this ... (cont.)

Hi Swisco, I need another part for the same window. The window keeps falling down because the metal tab is broken as you can see. Can you tell me what part number I should order? Thanks, Quinn

I am looking for a nesting handle and cover like the one in the attached picture, but I need it for hinged right (the opposite of the attached picture) and in WHITE. Do you carry this? Thanks!

Please supply the overall length of the 39-286 handle. Thanks,

Trying to locate this part. Thanks

Both of the black clips on top broke. Need two. I have attached pictures of the clip with the least damage as well as the ID tag from the window. Please let me know if you need any additional information.

I know this part is broken but I don't have the other piece that broke off.

Subject pretty much says it all. Just ordered the parts. Have 2 handles broken, but can't get the lock slider down to release the window and get at the screws. Any ideas? I tried getting a screwdriver up in there to push it down - no luck moving it.

To whom it may concern, Respectfully request assistance in identifying the correct part numbers for the attached pictures. I am thinking the right match will be a 28 inches long Series 351 Channel Balance with with a 15-002 shoe and a 19-002 top attached.

I have 3 windows that all have broken pivot bars. No markings on the windows since they are after-market vinyl replacement. I believe they may be from a local merchant called "Hanson Windows". The bar is 3" long with a 35/64" "T". The 1st hole is 1- 3/8" from the T and the 2nd hole is 2- 3/8" from t ... (cont.)

I'm looking for the top mount latches for tilt out windows. The latch is 3 in. Long, 1 1/8 wide and 5/16 thick. Holes are 2 in. apart. In the attached photo the tip is broken off.

Hello, Attached are photos of the window hardware we need. The window has no markings or sticker so we have no idea of the manufacturer. Thanks!! Karen

The metal part measures 34#. You can see all measurements of the plastic parts in the pictures. The window/sash weights 17.6 pounds. What exact product number do I order. thanks!

I have a broken channel balance & when searching through your site my model # 29DS38 does not show? My sash weights about 39 pounds & I have included pictures. Do you have a suitable replacement? Thanks PS The top plastic guide that screws into the window also needs replacing. PPS: I am sending ... (cont.)

Trying to find something that will work to replace these old window locks - windows are sliding windows

# 2950 Window spring balances and plastic keeper caps