Viewing all customer Discussions for:
Door & Window

Contractor Cape Elizabeth, Maine
Jan 21, 2016
Contractor from Cape Elizabeth, Maine
Jan 21, 2016
Skylight operator
Total chain length is little over 12 inches. Should I assume the 9 1/4 " measurement accounts for about 2 3/4" of chain remaining on the teeth of the sprocket of the operator? The name Ventarama is found on the window hardware.
Friend Rochester ny
Jan 21, 2016
Friend from Rochester ny
Jan 21, 2016
Andersen string balances
Ive changed these out before but im not postive which replacement box i need this time.
Contractor Ft Myers
Jan 21, 2016
Contractor from Ft Myers
Jan 21, 2016
Hi, I need this part
Hi, i need this clip that the pivot is sitting on, the top has an area the balances snap into, their are two balances on each side they are 26g. I do not know what this part is called any help would be appreciated.
Quick Learner Vineland, NJ
Jan 21, 2016
Quick Learner from Vineland, NJ
Jan 21, 2016
Need patio door top weather stripping/guide
Good Evening, Attached is a picture of a patio door top weather stripping/guide I am in need of. I have a different door to service that is missing that part. It is a 4' door. Can you please get back to me when you have a chance on a price and availability. Do not hesitate to contact me with any ... (cont.)
Home Owner 70458
Jan 21, 2016
Home Owner from 70458
Jan 21, 2016
Window Sprial, No Numbers, No Markings, Pictures and measurements attached.
Please let me know if you can identify all the parts I will need to make this non tilt window work. If you need more information, I will try to get it. Thank you.
Quick Learner USA
Jan 21, 2016
Quick Learner from USA
Jan 21, 2016
I need the left handed version of 39-257B.
I need the left handed version of 39-257B. Is there a different operator I could make work in it's stead?
Quick Learner California
Jan 21, 2016
Quick Learner from California
Jan 21, 2016
Andersen sag
I recently purchased a pair of Andersen sash balances (24-637), but the sash won't stay up. What balances should I use for an Andersen sash that weighs 20 Lbs?
Handy Person Connecticut
Jan 21, 2016
Handy Person from Connecticut
Jan 21, 2016
Cole Sewell Storm Door Replacement Hinge
I am looking for a replacement hinge for a Cole Sewell Storm Door- Full Glass The hinge runs the full length of the door.
Handy Person New York
Jan 21, 2016
Handy Person from New York
Jan 21, 2016
Cole Sewell Storm door
There is a broken piece inside the exterior door handle. It is a small round washer looking part. See the picture above. Can it be replaced or do I need a new handle. If so, can I get just the exterior handle. I added pictures of the broken pat and the exterior handle
Home Owner Mission Viejo, CA
Jan 20, 2016
Home Owner from Mission Viejo, CA
Jan 20, 2016
Window latch with no numbers
The only description is Sunair aluminum corp.
Quick Learner St. Michael, MN
Jan 20, 2016
Quick Learner from St. Michael, MN
Jan 20, 2016
Replacement for 14 45054 handle
I just place order 717461 and I would like to confirm that I
Home Owner downgintown, pa
Jan 20, 2016
Home Owner from downgintown, pa
Jan 20, 2016
Pella window crank replacement part
Hello, I need a replacement crank/operatator for a Pella casement window. the only marking I see on the window is 619 patent paending. the window handle turns but the operator will not open the window. I think the gear is stripped. thanks
Quick Learner Fort Worth TX
Jan 20, 2016
Quick Learner from Fort Worth TX
Jan 20, 2016
Which channel Balance, STAMP: " 33 6 JW CMC 7"
Looking for this channel balance. Stamp says "33 6 JW CMC 7"
Home Owner PA
Jan 20, 2016
Home Owner from PA
Jan 20, 2016
Home Owner FL
Jan 20, 2016
Home Owner from FL
Jan 20, 2016
2940 balance
the part is marked 2940. Can you take a look at my images to identify the part? We are looking to sell the house, so not looking for top of the line.
Home Owner OC NJ
Jan 20, 2016
Home Owner from OC NJ
Jan 20, 2016
Pivot Show ID, Failure cause question
Hello - My uncle installed 13 windows (I think about 20 years ago) that have nearly all failed at this point. I know he sourced the windows from a local NJ company, but I am not sure of the name and I think they are no longer around. The hardware appears to be Swisco from what I can tell though, s ... (cont.)
Home Owner Florida
Jan 20, 2016
Home Owner from Florida
Jan 20, 2016
Which one?
One of my window balances broke and based off your sites recommendation, I will order two, however I'm not entirely sure which to get since my stamp doesn't match anything on your site. The stamp reads "29-9 BA CMC 11". Doing some measuring and best guessing, I'd say it's your 30" Series 380 Channe ... (cont.)
Home Owner NC
Jan 20, 2016
Home Owner from NC
Jan 20, 2016
Atrium series 200 window part
I am trying to find the plastic piece on the end of this window channel . I need two of them. The window channel is 24 inches long and has the following stamped on it: 24B ff BS1 (Or ff. BS7). Thanks
Quick Learner
Jan 20, 2016
Quick Learner
Jan 20, 2016
55-301 Colors?
Does the 55-301 glazing bead come in Terratone?
Handy Person california
Jan 20, 2016
Handy Person from california
Jan 20, 2016
What is the 87-196 wheel made of?
Is the wheel solid brass or brass plated? thanks Greg