Viewing all customer Discussions for:
Door & Window
Quick Learner
Honolulu, HI
Jan 20, 2016
Quick Learner from Honolulu, HI
Jan 20, 2016
Hardware for Stanley window operator 39-058
I'm replacing 3 sets of hardware and wanted to find out what associated hardware would be good to replace with the crank? I want to replace as much of the plastic pieces as possible as the window is over 20 yrs old. Where does the shoulder bolt and shoulder bolt washer go?
Home Owner
Australia
Jan 20, 2016
Home Owner from Australia
Jan 20, 2016
Pivot sway bars
Hi, I have had a previous email from Jody Reese in Customer Support regarding replacement parts. I am looking for some pivot sway bars for vinyl sash windows. The windows and parts are about 13-14 years old. The actual bars are very brittle and break or damage very easily. Are you able to ... (cont.)
Home Owner
San Francisco
Jan 20, 2016
Home Owner from San Francisco
Jan 20, 2016
Replace the window crank handle
I would like to replace the window crank handle on my windows so that it will fold into the window and not interfere with curtains/shades. I think my windows are Milgard but i am not completely sure. I have included some pictures. Please let me know what part you think would best accomplish this. ... (cont.)
Home Owner
Key Largo, Florida
Jan 20, 2016
Home Owner from Key Largo, Florida
Jan 20, 2016
sliding glass door lock needs adjustment
I have double hook locks on my sliding glass doors. Sometimes it takes a great deal of effort to close the lock. Since the doors are only four years old and no wear or damage is visible, I think the locks just need adjustment. How does one adjust these locks?
Home Owner
North Carolina
Jan 20, 2016
Home Owner from North Carolina
Jan 20, 2016
Casement Window Operator
Windows are Lemco Series 30. I have just one that is missing the crank handle and whatever parts connect the handle to the arm.
Quick Learner
Gasport, NY
Jan 20, 2016
Quick Learner from Gasport, NY
Jan 20, 2016
Tribeca Gliding Door Keyed Lock
Please help! I have the 82-316 LH Gliding Door Keyed Lock which is supposed to work with the 82-043 Tribeca thumb latch. The thumb latch currently on my son's sliding door is just like the 82-043, but just older. My issue is this: the spindle on this Tribeca thumb latch is not long enough to meet wi ... (cont.)
Quick Learner
orlando, fl
Jan 20, 2016
Quick Learner from orlando, fl
Jan 20, 2016
sash window channel balance
Looking at product code s312-29 but not sure of the stamp option to select. The part I'm replacing is stamped 28b usb Thanks,
Home Owner
Md
Jan 20, 2016
Home Owner from Md
Jan 20, 2016
11600-17 e70 9#27 balance
Hi I just took out a 11600-17 e70 9#27 date 9/83. Could I get your recomendation please? Thanks
Handy Person
bathroom
Jan 20, 2016
Handy Person from bathroom
Jan 20, 2016
Andersen replacement window balances
I installed original construction anderson double hung windows around 20 years ago they have vinyl sashes and wood windows I need to replace the balances do i have to remove the top sash to get the numbers on the balances unit or can you tell me what they are thank you Tom
Handy Person
FL
Jan 20, 2016
Handy Person from FL
Jan 20, 2016
size of wheel for 84-150
Need to know thickness of wheel and if wheel is permanently attached to metal or is a machine screw holding it on. If permanent what is space between wheel and metal. I'm looking for a wheel for my top hung sliding screen door that has a 1" wheel with a 1/4" whole and 1/4 inch thick. This looked lik ... (cont.)
Home Owner
morris plains
Jan 20, 2016
Home Owner from morris plains
Jan 20, 2016
Please help finding right parts of Andersen balance
I have two double hung of same size. Both made on 88. marking on windows CIG-2 2-88. Two of the balances looks like One has S18 1031 5-88 , 11600-17 and there other side is loose (may be its one replace before? should not be using a year 1985...) 1600R-2 and J23 5#31 10 85
Contractor
Albany, NY
Jan 19, 2016
Contractor from Albany, NY
Jan 19, 2016
Need Help Identifying Part
Metal window crank 2 arm. Just need some direction on what part this would be that I am replacing and if you stock the replacement part for it. Thanks, Eric
Contractor
Cincinnati
Jan 19, 2016
Contractor from Cincinnati
Jan 19, 2016
Replacement Crank Handles
I need a few replacement casement handles, the owner tells me these were a brand called Posey windows local to the Cincinnati OH area now out of business, they are similar to Pella windows. There is a small slotted drive set screw and internal teeth to mate with the window itself Text on crank h ... (cont.)
Quick Learner
USA
Jan 19, 2016
Quick Learner from USA
Jan 19, 2016
Broken Window Lock Lever
Please see the photos attached to assist in replacement of the window locking lever.
Home Owner
Big Pine Key, FL
Jan 19, 2016
Home Owner from Big Pine Key, FL
Jan 19, 2016
Need folding white crank with 3/8' spline
Bought a house in FL with jalousie windows. Had plantation shutters installed and the installer said we needed to get folding cranks because shutter frames now interfere with the cranks. Seems all the folding cranks are for 11/32" splines. Smaller T-handle cranks interfere with the mechanism. ... (cont.)
Home Owner
Denver
Jan 19, 2016
Home Owner from Denver
Jan 19, 2016
Correct folding handle for truth operator?
I would like to upgrade my casement window cranks to folding handles for better window shade clearance. I'm looking at the 'Truth Folding Handle And Cover Kit, Product Code: 39-107FK'. Can you confirm that this part will work with my current operator? Thanks
Quick Learner
Kinnelon, NJ
Jan 19, 2016
Quick Learner from Kinnelon, NJ
Jan 19, 2016
Handle and locking assembly for Weathershield sliding doors
Please let me know if you have what I need for 3 units. Thanks.
Quick Learner
USA
Jan 15, 2016
Quick Learner from USA
Jan 15, 2016
Parts Compatibility
I believe Alside/Associated Materials UltraMax vinyl, double-paned windows were installed circa 2000 throughout my house. Several of the coil balance shoes are broken and one of the pivot bars is broken. I believe I have identified the necessary repair parts, but would like some confirmation before ... (cont.)
Home Owner
East Sandwich, MA
Jan 15, 2016
Home Owner from East Sandwich, MA
Jan 15, 2016
Anderson narrowline double hung window balance D33 7427 685
Looking to replace balancers on old anderson narrowline double hung windows the # on old ones are D33 7427 685 Thanks
Quick Learner
Lutz fl
Jan 14, 2016
Quick Learner from Lutz fl
Jan 14, 2016
Need to know what parts to order
The sash is a 28C total length 29 inches.there are two in the window one on each side. I am having a hard time identifying the top & bottom Part to go on the sash balance. The sash balance is 1/2 inch wide.