Viewing all customer Discussions for:
Door & Window

Home Owner Upstate NY
Nov 3, 2015
Home Owner from Upstate NY
Nov 3, 2015
Need replacement handle with spline
I need to replace the crank handle on my window. I ordered the 39-114L but it does not include the spline. The part number on the original crank handle appears to be OP03-1509. Pictures of the crank handle attached. Thanks.
Quick Learner san jose, ca
Nov 2, 2015
Quick Learner from san jose, ca
Nov 2, 2015
window crank mechanism
Anderson window. The Arm length is 14" from pivot point to pivot point. Thx
Home Owner maryland
Nov 2, 2015
Home Owner from maryland
Nov 2, 2015
patio door rollers
Hi! Third house with a sliding door so been around a little while...this one has me a bit stumped...trying to remove the sliding unit to assess the replacement rollers required...and to eventually replace them. Unit is all vinyl and the frame pieces making the U channel (retaining the slidin ... (cont.)
Quick Learner Brooklyn,Ny
Nov 2, 2015
Quick Learner from Brooklyn,Ny
Nov 2, 2015
Does 15-087 include spring
First question, does the product include the spring? Also, does it say #7
Quick Learner Ukiah, CA
Nov 2, 2015
Quick Learner from Ukiah, CA
Nov 2, 2015
Need replacement set of handles w/ lock
Hi I have an older door. opening measures 7 1/16" x 1". The screw holes are 3" apart. Your site has too many options and I can't sort by the features I am lookign for,
Handy Person South Florida
Nov 2, 2015
Handy Person from South Florida
Nov 2, 2015
Block and Tackle 385-28 series
Hello, I have matched everything to the 385-28 series however, my sash weight is 38 pounds. Would the 2765 be the correct option or is there a different balance with a higher weight threshold? Thank you, Denise
Home Owner CT
Nov 2, 2015
Home Owner from CT
Nov 2, 2015
39-023 rear mount in white
Hello, does the Truth 11" single arm rear mount casement operator come in white? I noticed the 9" version come in alternate colors but not the 11" version. Thanks.
Quick Learner California
Nov 2, 2015
Quick Learner from California
Nov 2, 2015
catalog operator is close, but...
I have a casement window that needs a new operator. It looks just like your 39-090, with one exception: the outer arm is 5". The outer arm on my operator is 3-1/2" Am I overlooking something? Can you get that operator?
Quick Learner USA
Oct 30, 2015
Quick Learner from USA
Oct 30, 2015
Patent # 3055062 window pivots
Looking for pivot shoe with patent number 3055062
Quick Learner Louisi
Oct 30, 2015
Quick Learner from Louisi
Oct 30, 2015
Hinged french door latch?
I have a set of French doors for one of my bedrooms and am interested in getting the piece that locks the 2nd door (and the top pieces), all in aged bronze. Can you tell me what to order for this please? When the door closes it pushes into that piece on the left in picture C.
Contractor Troutman North Carolin...
Oct 30, 2015
Contractor from Troutman North Carolina
Oct 30, 2015
Broken operators and handles
I have a total of 3 lefts and 3 rights of the operators. And a total of 6 handles that I need. Please quote.
Quick Learner MA
Oct 30, 2015
Quick Learner from MA
Oct 30, 2015
Balance for Anderson window
We have a broken sash and need a new balance. The only numbers we see on it are BayPort wings. 11600-17 and. b0137127 6-8. Can you tell us which one we need. It is 6 5/8 x 3" Gail
Friend wakefield ma 01880
Oct 30, 2015
Friend from wakefield ma 01880
Oct 30, 2015
Can you help identify this part
Hello, I am not sure what this part is called, but I need four of them. I'm also not sure of what kind of windows they are (brand name). They are in a condo unit and were removed to put an air conditioner in and of course who ever removed them doesn't know where they are. Can you help me? Than ... (cont.)
Home Owner Holmes Beach FL
Oct 30, 2015
Home Owner from Holmes Beach FL
Oct 30, 2015
alcan window trim
can you send me the reorder number for alcan window replacement trim. We have 13 windows that have broken trim. Do you also have any type of "lip" that can be added to the bottom of the window to assist in opening and closing the window. Some of the windows are difficult to open and close, do you ... (cont.)
Home Owner California
Oct 30, 2015
Home Owner from California
Oct 30, 2015
'Certainteed" Windows - 2 broken "Certainteed" windows needing repair parts
We have two "Certainteed" windows that go up and down to open and have broken parts that need replacing. We have attached two pictures to show the broken parts. We would like the entire assembly replaced.
Home Owner Jackson, Michigan
Oct 30, 2015
Home Owner from Jackson, Michigan
Oct 30, 2015
Simonton Dimension 1 Window assembly cover
Our windows are 15 years old. The cover to the window assembly on two of our windows was installed in a location where it is exposed to sunlight. I included a picture of the broken one(just crumbled in pieces), two have done this. And a picture of one that has not crumbled. I also included a picture ... (cont.)
Contractor Kansas
Oct 30, 2015
Contractor from Kansas
Oct 30, 2015
patio door model A1-523-LSS part # 3590 Door Rollers
In need of 2 sets of door rollers for the above model patio door. Please let me know if you have any of this door rollers. Thank you, David Wilkey
Home Owner Springfield, Ohio
Oct 30, 2015
Home Owner from Springfield, Ohio
Oct 30, 2015
Broken Window Track Pins
I have wood and vinyl wrapped windows. I do not know the original manufacturer as the builder is out of business. The L shaped pins that sit in the vertical sliding track are like pot metal and are starting to break off. I am looking for a suitable replacement part. The part is @3/8 inch wide, the v ... (cont.)
Home Owner USA
Oct 30, 2015
Home Owner from USA
Oct 30, 2015
Replacement constant force balances
I am looking to replace the coil balances on several windows. They are all Pella double-hung, tilt-in and use the same style hardware, though they are different sizes and weights. I don
Contractor New Jersey
Oct 30, 2015
Contractor from New Jersey
Oct 30, 2015
Need vent latch for Dove double hung window
I am looking for pop up vent latches for what I beleive were Dove double hung windowa installed in the late 80's early 90's?? You have a similar one (26-107) which is close but not quite the dimensions I need. Do you have any other ones like that one? Thanks for your help. Howard ... (cont.)