Viewing all customer Discussions for:

Door & Window

I ordered the item # 40-198 mortise for my Pella storm door. The latch received looks the same and fits the same as the part I am replacing, however the part received has a slot for the deadbolt actuator to pass through while the part in my door has a large keyhole shaped hole for the deadbolt actu ... (cont.)

Replacing all rollers for two very heavy wood and glass Norco patio sliders. What is the weight recommendation for the 81-018?

I need help identifying this part. It is a pivot shoe for a DH tilt window. The measurements are in the picture. The cam opening is 5/16" X 3/16". Thanks.

need repair part for 5 different kind of windows in over 200 units

This is a picture of part I need. This is a tilt in, double hung vinyl window. This part is found on each side of the bottom of the window and stabilizes the window in the frame and keeps it in place when the window is tilted in. Thanks for insight or suggestions.

Hi, I had a cleaning service come through many years back and lucky me

I need several of the pieces attached to the window frame that holds the channel balance down next to sash. I think first pic is of sash without that piece and next pic is one with the piece. Without that piece the CB stays at top of frame. I also need several take out clips -the old plastic ones-Ho ... (cont.)

On 10/13/2015I placed order an order for the S385-33 with a 3250 option. Last weekend I went to YouTube.com and watched the installation video about four times. My husband and I followed directions and when we pulled the window down to

I'm looking for replacement Snap in glazing for outside of window to hold glass. House built on 1988. No markings to indicate window brand. Glazing has become brittle and is cracking.

is this from a swisco window? one of the handles is broken. Also, there is nothing for the lock to catch onto on the outside. Something broke off.

I fliped the left one to show what the right one would look like. The part is 1 3/4" x 1" x 1/4". As you roll the window in it catches the post in the picture to pull the window tight aganist the frame. Hope you can help me, the house was build in the 60's, so I guess there that old. Thanks for your ... (cont.)

I need to replace the roller in my Acorn Dorwal sliding glass door. I will order parts from you as soon as I verify that the old rollers look like your replacements. My question for you is: do I remove the sliding panel first or the fixed panel first? Are there any other important things I need to k ... (cont.)

This is a homecraft cabinet sitting caddy-corner under my sink. The back of the piece that goes in the door has markings: 674.305530C Made in W Germany. Numbers in the body of the hinge underneath: 502.205 and just below that: 76.03 Hope this helps identify what I need. Thanks, Ralph ... (cont.)

Attached are two images of a Charmac mirrored sliding closet door roller that I would like to replace. The main body of the item is 1 5/8" by 3" Thank you for your assistance. I look forward to your reply

The axle for my screen door rollers have worn down and I need a replacement. Haven't been able to find one. The nylon roller itself is 1" diameter. the Axle is approx 3/8" long. Outer shaft diameter is approx 3/16", inner shaft diameter is approx 1/8". No markings on any part or the screen door itse ... (cont.)

I am looking for snap in glazing replacement for double pane windows and not sure which part number to order. The attachment has photos and measurements of the old glazing. Measurements are as accurate as I could get it. Information from the AAMA Certification Program sticker found on the window: ... (cont.)

I'm looking for a storm door latch similar to your product 40-052, but in a color called "Florida bronze." You only have it in aluminum & black. Can you check other suppliers.

Hi, This is for an Anderson picture window that is about 48"x48". I believe it was installed sometime in the mid-1980s. Thanks! -Jim

Hi there, I am looking for what you probably would call Traditional Style Crank Operator (both left and right side), with 13" arm. I was not able to identify it on your products' list. Image enclosed. Details on the operator: Made in USA US.PAT.4505601 PAT.Canada 1986 U.K.PAT.2135397 35 I w ... (cont.)

I bought this part a few years ago from you. Not sure the part to order. I need 5 total. Some on left hand side some on right. I'm assuming they are all universal. If not left me know and I will figure how many of each I need.