Viewing all customer Discussions for:
Door & Window

Home Owner Portland, Oregon
Oct 21, 2015
Home Owner from Portland, Oregon
Oct 21, 2015
Need replacement parts for Caldwell window
Hello, I need to replace the lift mechanisms(not sure what they are called) on a window. The part has the following marking on it - 32 2 GP CALDWELL The piece is 33" long (metal part) or 34" including the plastic part on the end. I need both right and left sides Thanks for your help! ... (cont.)
Quick Learner
Oct 21, 2015
Quick Learner
Oct 21, 2015
Tilt Latch
I need to know the part number of this tilt latch.
Home Owner NJ
Oct 21, 2015
Home Owner from NJ
Oct 21, 2015
Do I have the 90-193?
Hello, I believe the Traco 90-193 is a match for my broken latch. The only difference I can see is that my window states "Phoenix." The measurements are the same on both products.
Quick Learner panama city
Oct 21, 2015
Quick Learner from panama city
Oct 21, 2015
Inside handle of 82-033?
can i buy just the inside door handle
Quick Learner panama city
Oct 21, 2015
Quick Learner from panama city
Oct 21, 2015
Where is the spring located on my lock set?
does the 82-211 lock have a spring load to it or does it come from the handle 82-033
Quick Learner Santa Fe
Oct 21, 2015
Quick Learner from Santa Fe
Oct 21, 2015
Andersen Window balance id
I need some replacement parts for my Anderson Windows specifically I need the spring balance systems replaced. Taking a photo of the part I need would not be helpful but since the string or cord has broken on all of the window this is the part number that I can locate. It says on one side 11600-17 a ... (cont.)
Home Owner Sarasota, Florida
Oct 21, 2015
Home Owner from Sarasota, Florida
Oct 21, 2015
SNAP IN GLAZING
Hello, The snap-in glazing I require is a simple shape with 3 straight sides... 1/2 inch vertical(front side)...1/2 inch wide (top)...and 1/2 inch vertical (back side). The bottom side is open. A groove to hold the snap-in glazing on the window exists for the front vertical side to slide i ... (cont.)
Handy Person Wenham, MA
Oct 21, 2015
Handy Person from Wenham, MA
Oct 21, 2015
Andersen Sash Balances
I have removed two sash balances numbered E90 9 27 5 80 and two sash balances numbered E92 9#27 4 80 and need to replace them but they are not listed in the sash balances you have available. All four measure 6 3/4" x 3" x 3/4". Could you please identify which of your sash balances will work with my ... (cont.)
Handy Person Stamford, CT
Oct 21, 2015
Handy Person from Stamford, CT
Oct 21, 2015
Parts Verification
Hello- I believe I need two p/n:S900-17 The tips on mine are white so I'm not 100% Can someone look at the pictures and confirm? Thanks, Joseph
Quick Learner New York
Oct 21, 2015
Quick Learner from New York
Oct 21, 2015
Marvin push pin
I have several Marvin screens that need push pin replacements. They are from a 1991 install. Can you help?
Home Owner USA
Oct 21, 2015
Home Owner from USA
Oct 21, 2015
storm center track pin for 25 year old window
storm center track pin Photo are attached with dimensions
Home Owner New York City
Oct 21, 2015
Home Owner from New York City
Oct 21, 2015
DNS Industries 13/23 outside pull standard lock cylinder
I don't have a key to this cylinder, which is 3/4" long and has the number 137 stamped on its face. Would you have a replacement part? Or can a key by made from the cylinder?
Quick Learner USA
Oct 21, 2015
Quick Learner from USA
Oct 21, 2015
Home Owner USA
Oct 21, 2015
Home Owner from USA
Oct 21, 2015
Patio door replacement handle set
I am sending a series of images in multiple emails due to file size limitations. The parts that I need to purchase are the lock with 2 screws and the outside door handle. I have 2 sliding glass doors on my back patio, so I will am sending photos of undamaged analogous parts also. ... (cont.)
Home Owner Mankota, MN
Oct 21, 2015
Home Owner from Mankota, MN
Oct 21, 2015
Balance shoe replacement for RJF windows
Hi. my name is Dave Humphrey and I live in Mankato, MN. about 12 years ago, I replaced all of the windows in my house from a company named RJF Windows in Owatonna, MN. they went out of business in 2012. they are all double hung windows. on some, the balance shoes are breaking (hopefully,I have the t ... (cont.)
Home Owner
Oct 20, 2015
Home Owner
Oct 20, 2015
30" Series 795 Channel Balance 30B with a 1" T-Lock
I bought some 30" Series 795 Channel Balance option 30B and they came with a 1-1/4" T-Lock. I would need to get some 30" Series 795 Channel Balance option 30B with a 1" T-Lock I saw that I can buy the 1" T-Lock alone but I was wondering if I can get the 30" Series 795 Channel Balance 30B with ... (cont.)
Home Owner Shelton, CT
Oct 20, 2015
Home Owner from Shelton, CT
Oct 20, 2015
81-138 but with different measurements
This item says it is 3/4" wide and 1" high. The two steel ball bearing rollers measure 1-1/8" in I need 3/4" wide and 1 1/8" high with the two steel ball bearing rollers measurngi 1-1/2" in Thanks! -Alex
Contractor detroit mi
Oct 20, 2015
Contractor from detroit mi
Oct 20, 2015
Can't identify channel balance
I can't identify this channel balance and don't know who manufactured the window
Quick Learner Racine wi
Oct 20, 2015
Quick Learner from Racine wi
Oct 20, 2015
Trick to installing 26-369?
Hi I recently purchases some 26-369 top sash pivot pins for my silver line 1200dh window the other one had snapped Is there any trick to install these I'm having alot of trouble doing it Old broken pins have 1074 stamped into them ThanKS Mark
Quick Learner North Bend, WA
Oct 20, 2015
Quick Learner from North Bend, WA
Oct 20, 2015
clarifacation on these specs
i have the exact same need as the original post but want to make sure I am getting the right part. In the post you recommend the 38-155 but the specs clearly state the distance center hole to center hole is 1 1/4 and my part like to original post is 1 1/2.