Viewing all customer Discussions for:
Door & Window

Home Owner Mineola NY
Oct 22, 2015
Home Owner from Mineola NY
Oct 22, 2015
patio door handle and/or locking mechanism
just bought an apartment with an old patio door. The black bar part of the handle falls off when pulling on the handle, so i was hoping to get a new handle instead of replacing the whole door.
Professional Illinois
Oct 22, 2015
Professional from Illinois
Oct 22, 2015
Pella awning operator?
Will any of your Awning Window Replacement Operators be suitable for my Pella awning window Designer Series see photos. Also what measures I need to find out the replacement operator?
Home Owner ILLINOIS
Oct 22, 2015
Home Owner from ILLINOIS
Oct 22, 2015
Alenco glazing bead
looking for glazing bead v434 for Alenco windows see picture
Home Owner NJ
Oct 22, 2015
Home Owner from NJ
Oct 22, 2015
Sliding Side Tension Parts?
I removed the busted plastic pieces on the side of my window now there's really nothing holding it in place when I push the window open. I do not know the who the manufacturer is. I be attached pics from a fuctionong window as well.
Home Owner Philadelphia, PA
Oct 22, 2015
Home Owner from Philadelphia, PA
Oct 22, 2015
Awning window replacement operator
I need new awning window operators. Do you carry these?
Home Owner USA
Oct 22, 2015
Home Owner from USA
Oct 22, 2015
Need glazing bead - need help with which one
I am sending you some pix of my glazing bead I took off my windows. Can you tell me one that will work the closest to this? I measure 15/16 x 13/16. I would so appreciate your help as soon as you can answer this so I can order it. I think it looks similar to 55-156-6 but the dimensions seem too ... (cont.)
Quick Learner USA
Oct 22, 2015
Quick Learner from USA
Oct 22, 2015
Carefree spiral window balance replacement
I built a house in 1998 that used Care-Free windows. The windows are tilt windows and the top is stationary. It uses a nylon shoe on each side and spiral balancers. Do you sell the parts for the shoes and balancers for this window? I am attaching window pictures here. All I know is that the ... (cont.)
Quick Learner Charlotte, NC
Oct 22, 2015
Quick Learner from Charlotte, NC
Oct 22, 2015
Broken spring in a coil balance
My wife told me one day "the window won't stay up". Flash forward 6-8 months later, I finally looked at it. After some learning, a few youtube videos and some elbow grease I found that the spring in my coil balance had snapped. I read in several places that I can just find the stamped number on ... (cont.)
Home Owner Rhode Island
Oct 22, 2015
Home Owner from Rhode Island
Oct 22, 2015
Window Replacement parts J. Stewart
Looking to identify 2 parts for my replacement vinyl windows.
Handy Person Washington
Oct 21, 2015
Handy Person from Washington
Oct 21, 2015
channel balance part
I was hoping you could help me to make sure I have the correct window balance before I order.It is a non-tilt window sash. I have deducted that it is the series 385. It is 21" long and 5/8" wide. The window balance top is winged. (19-005) the channel balance shoe is also winged (15-004) because it ... (cont.)
Quick Learner Tavares, Florida
Oct 21, 2015
Quick Learner from Tavares, Florida
Oct 21, 2015
Need to locate 4 balances.
I am looking for 4 window balances. I believe the windows may be Viking aluminum, double pane windows. The stamp on the balance is 2290 BSI 30 and they are 23 inches in length if I measure the metal part without the clips. Sincerely, Jason
Home Owner Cicero,NY
Oct 21, 2015
Home Owner from Cicero,NY
Oct 21, 2015
Replacement crankshafts/locks in bronze
The Kitchen window was purchased by Interstate in Pennsylvania in 2010. I am looking for the crankshafts and the locks in bronze. We are remodeling our kitchen and we want to replace brass hardware that is currently on the window with bronze. I am sending you the images of the hardware that is in ... (cont.)
Professional Aurora, Il
Oct 21, 2015
Professional from Aurora, Il
Oct 21, 2015
Broken shoes/guides on balances
I have some shoes/guides or balances that need replacing.Took out balances out of one window and it looks like I have 2 different size balances. The window is a gapco w/ visible glass of the lower sash is 31 3/16" X 27" frame size is approx 36 x 60 and the #s on balance are 2730 and 2720.Let me the ... (cont.)
Quick Learner
Oct 21, 2015
Quick Learner
Oct 21, 2015
looking to replace 8 of my cranks
Looking for 8 of these cranks 4 lefts and 4 rights please let me know is you have these sizes in stock asap.
Distributor North Carolinas
Oct 21, 2015
Distributor from North Carolinas
Oct 21, 2015
Window Spring Clip
Could you please identify this part and the part number and pricing? I cannot find this part at all! Helppppppppppppppp!!!!!! Thank you!
Home Owner Central Point, Oregon
Oct 21, 2015
Home Owner from Central Point, Oregon
Oct 21, 2015
Rolscreen handle for retractable screen door. Pella Designer Series
Hello, When the screen door would not latch, we removed the screen handle. Upon doing this, we think the latch fell to the bottom, inside the screen door. Attached is a photo of all the parts we now have. Do we need to retrieve the part inside the door? The door slides fine with the part inside ... (cont.)
Home Owner USA
Oct 21, 2015
Home Owner from USA
Oct 21, 2015
Rollyson Window Parts Replacement Request
We have many windows that have issues in this house that was built in 1993
Home Owner Wilmington, NC
Oct 21, 2015
Home Owner from Wilmington, NC
Oct 21, 2015
Corner screen door roller assembly
Would you carry roller assemblies 1" wide, 3 3/8" long, 13/32" thick with a 15/16" OD plastic roller. Thank you.
Quick Learner USA
Oct 21, 2015
Quick Learner from USA
Oct 21, 2015
Harvey Majesty Window replacement pivot shoe
I have a Harvey Window (about 5 yrs old)-it
Home Owner USA
Oct 21, 2015
Home Owner from USA
Oct 21, 2015
Replacement locking handle needed
I've attached 3 pictures of a locking handle on a window in my house (there are actually 2 both broken). As you may be able to see, the bottom half of the latch is broken off. I'd like to replace it if you have that piece.