Viewing all customer Discussions for:

Door & Window

Need to identify 11600-17 The other stamp is hard to read I think it's 8E14 9#27 9-86 Thanks

Greetings, I have a total of 13 windows with failed spiral balances. I believe the windows are cheap, construction grade, Mayfair windows. I would like to replace all of the spiral balances, but I

need help sourcing this shoe

This is perhaps a "stupid" question. I have late '80s Peach-tree windows. Kitchen is awning style and the mechs are stripped. Is this unit a universal? I resembles my current almost identically and comes up in my internet searches.

Hi, Not sure what replacement part I need. I have several broken ones throughout my home. Width is 1/2" and length of the meatal part only is 27". I have included photos of the part. and ends. The markings I could find on the item is 26 4 IP CALDWELL. Thanks for your help

This is the part that is broken part number L-120. Do you have this part? Please let me know as soon as possible. Thank you.

Need 2 of please. Please quote including shipping to 2036 Grand Av, Ojai, CA 93023

my glass size is 25x14.5 it is a 7/8" double strength thermopane from cardinal. the existing balance is 15"can you recommend a color? thx doug

I have a Jordan sliding glass door screen that needs replacement rollers on all four areas. I see that you carry item# 84-050N that looks just like my old roller. Do you know if that would fit my screen door? Or are you familiar with Jordan Doors. I know they went out of business several years ago, ... (cont.)

I want to make sure I'm ordering the correct channel balances based on the photos attached. The channel lengths below are the actual length of the metal channel (not including the plastic end pieces). I will be needing: 17" channel (16 B stamped code) - 18H x 22W window 17" channel (16 C stamped ... (cont.)

My Pivot shoes look like these but have screws in them look like they are holding Spiral in. Do I just remove and put in new shoes? Also the round part of the shoe that holds the window pulled out when I removed the window. Do I need new shoes or can I get it back in the shoe. I have tried but ... (cont.)

I need to purchase a left handed window operator #7702 in bronze. Do you carry one? I found a white one in white #39-388?

I have a Kenna door hanger similar to your 23-0051, but my hanger has a (3/4") diameter wheel. Do you have anything with a 1/8" offset and 3/4" wheel that might work? 7/8" diameter wheel will not work, I tried the 7/8 wheel size and it is too big. Trying to avoid replacing the track. ... (cont.)

I looked through the catalog and could not find a tilt window pivot as shown in the attached photo. Is it possible that you have one?

I have a balance rod that measures .538 with digital calipers and it measures 21" long and it has a red bushing in the end. Will the 3/8 balance work as a replacement? Your item S900-21? Thanks Phil

These are the parts I need...Hope you can help..

I'm missing this strike plate on my second sliding glass door. Any idea if this strike plate is still being made. No name on any visible part of door handle. ;{ Thanks, Karen

I watched your video about changing takeout clips (video link on the 16-002). Unfortunately, my lower sash does not have enough room to be removed from the frame. It does not have the clips you

Tube length is 28 1/2 inches long and 3/8 inch think. I tip is broken but it appears to be red. Can you please provide me with the model number of the spiral balance I need for my tilt out window.

I have a Ellison 1600 series vinyl insulated double hung window (Tilt out). I used the cut out method to remove my pivot shoe. The question I have is to get the right replacement shoe for my window. I measured the length at 1" 5/16. The width at 1"1/4 and the depth at 5/16". Can you advise. I hope b ... (cont.)