Viewing all customer Discussions for:
Door & Window

Quick Learner California
Jun 16, 2026
Quick Learner from California
Jun 16, 2026
Roller
This is a roller for a single pane window built early 60's
Quick Learner Seattle, WA
Jun 16, 2026
Quick Learner from Seattle, WA
Jun 16, 2026
patio door handle
The thumb-turn broke off. Mortise lock still works. Handle is approximately 7 inches tall with approximately 5-inch screw centers. Looking for a replacement handle set.
+2
Home Owner Lehighton,Pa.
Jun 16, 2026
Home Owner from Lehighton,Pa.
Jun 16, 2026
Home Owner Sea Isle City, NJ
Jun 16, 2026
Home Owner from Sea Isle City, NJ
Jun 16, 2026
Andersen balancers
I would like to replace these 2 balancer for one window. One of the sash cords is broken. Both appear to be 927 R14 1196. I'm concerned about the "R14". Will your 927 model fit for both left and right?
Quick Learner Rancho Mirage, CA
Jun 16, 2026
Quick Learner from Rancho Mirage, CA
Jun 16, 2026
Master Bedroom - Window channel balancers
Need to replace both channel balancers of Master Bedroom windows. Length of balancer is 27 inches.
+2
Quick Learner Philadelphia
Jun 16, 2026
Quick Learner from Philadelphia
Jun 16, 2026
Window Tilt Latch Broken
Wondering if you could help me identify what latch to purchase. It's roughly 2.70 inches long and just shy of 0.75 inches wide. It's got a clear plastic bottom cover. I unfortunately don't have any info of what brand the windows are.
Quick Learner
Jun 16, 2026
Quick Learner
Jun 16, 2026
Replacement
Hello, I'm a handymanI have customer with huge heavy mirrored closets - the top guide is 4013-2 - has a vinyl rectangle that sits in the track - I can't find any replacement parts for these - do you guys have or suggest a replacement?
Home Owner
Jun 16, 2026
Home Owner
Jun 16, 2026
Window snap-in glazing
I am looking for a replacement for the snap-in glazing for my YKK window. It looks like it blew off and got damaged. I've added the best pictures I could get of it with a ruler and where it was on the window. Looks like it is roughly 7/8" high by 3/8" deep.
+1
Quick Learner Colorado
Jun 16, 2026
Quick Learner from Colorado
Jun 16, 2026
Casement window hardware from the 1990s
Long arm is stamped "entry gard." Shorter arms are stamped 20755 and 51538
Quick Learner Astoria ny
Jun 16, 2026
Quick Learner from Astoria ny
Jun 16, 2026
Need window parts
I have windows and one of the windows can not stay lifted, and I think it has broken laches on the sides - see the picture pls.window model number is provided in the uploaded picture.csn you let me know what I need to order in order to fix it?thank you Ismet
Handy Person Wisconsin
Jun 16, 2026
Handy Person from Wisconsin
Jun 16, 2026
Pella window balance
I am looking for Pella window balances the only marking I see us 28c BSI. My existing balance has a clip on the end not a screw hole.
+2
Handy Person Lagrange, IL
Jun 15, 2026
Handy Person from Lagrange, IL
Jun 15, 2026
Pivot pin
5 is the only marking on the pin. Uploaded the window information sticker, hopefully that helps.
Home Owner Santa Fe
Jun 15, 2026
Home Owner from Santa Fe
Jun 15, 2026
window cranks
I need replacement cranks for these 4 windows.....also a bag of those small parts that go in the arms. Can you identify?
+2
Home Owner Inlet Beach FL (workin...
Jun 15, 2026
Home Owner from Inlet Beach FL (working with contractor)
Jun 15, 2026
Replacement door roller for sliding door
I'm trying to confirm the replacement part needed for the roller wheel for a sliding door. Here are some key dimensions (casement is strel and is 3: long x 1 1/8" wide x 5/8" . There are two wheel which have a center channel. bottom wheel is 1 inch in diameter. There is one screw in the top of the c ... (cont.)
+2
Quick Learner Delaware
Jun 15, 2026
Quick Learner from Delaware
Jun 15, 2026
Coil balance ID
Unsure what happened to my right side assembly, one of the coils slipped out of the housing. One coil has "#90 35" " marked on it, another has "10.0" and "3" marked on it.
+1
Home Owner Hudsonville MI 549426
Jun 15, 2026
Home Owner from Hudsonville MI 549426
Jun 15, 2026
simonton screen clips
where can i get replacement clips
Landlord Pittsfield, MA
Jun 15, 2026
Landlord from Pittsfield, MA
Jun 15, 2026
Awning Window Operator Replacement
Looking to identify and replace the attached awning window operator and crank. Each arm is 9" in length. Do you know what part this is, and do you carry it?
Home Owner Inwood wv
Jun 15, 2026
Home Owner from Inwood wv
Jun 15, 2026
Replacement parts Simonton window
Need balancer things with metal ribbons and a metal T part that's broken.
+1
Quick Learner
Jun 15, 2026
Quick Learner
Jun 15, 2026
Constant force spring
This is from a bathroom window. 23"x20". The lower sash weighs 10 lbs.
+2
Quick Learner nashville TN
Jun 15, 2026
Quick Learner from nashville TN
Jun 15, 2026
HELP I dropped the latch down inside the sliding glass door frame.
Hi. I have an american standard sliding glass door. I recently purchased the kit to add a key lock to the outside. Well I unscrewed the screws holding the latch on the inside of the door and it dropped down into the door frame. I have tried magnets to pull it up, which didn't work. Now I just have a ... (cont.)