Viewing all customer Discussions for:
Door & Window

Handy Person USA
May 22, 2015
Handy Person from USA
May 22, 2015
Glazing Bead Inquiry
Do you have this product?
Handy Person Glenview, Illinois
May 22, 2015
Handy Person from Glenview, Illinois
May 22, 2015
Window operator
Greetings, I recently purchased two operators (39-022) from your firm but upon receipt found they are not what I need. They are similar in all aspects to my original operators except for the mounting screws; the replacements are mounted from the outside of the frame, while my originals mount f ... (cont.)
Home Owner St. Louis mo
May 22, 2015
Home Owner from St. Louis mo
May 22, 2015
Depth of 40-150 latch
What is the depth of the latch from the interior storm door surface to the inside handle locking surface. This dimension for my existing handle is approximately 1 inch. Is the 40-150 dimension the same or will I have to reposition the sping loaded catch on the interior door.
Quick Learner Kansas City
May 22, 2015
Quick Learner from Kansas City
May 22, 2015
Broken triple coil cover
The cover to our triple coil balance (support) has broke and I'm hoping you can help replace it. The support is 4" long and appears to be 3/4" wide. The coils themselves measure 7/16" wide. I tried to capture some numbers on the side of the coil. All I can make out is: #4.0 35" P 2208. I also hav ... (cont.)
Contractor AUBURN IN
May 22, 2015
Contractor from AUBURN IN
May 22, 2015
Quick Learner USA
May 22, 2015
Quick Learner from USA
May 22, 2015
casement lock options
Our casement window lock seems to resemble both your 38-036 and your 38-078. Please tell us which one substitutes for our current lock.
Quick Learner Shingle springs , ca
May 22, 2015
Quick Learner from Shingle springs , ca
May 22, 2015
Millard widow sash spring balancer?
Looking for two spring loaded Millard sash balance. Metal housing is 21 in long and about 1/2 in wide
Handy Person Tenafly, nj
May 22, 2015
Handy Person from Tenafly, nj
May 22, 2015
Marvin casement window
I have 15 Marvin casement windows with Truth hardware and 12 don't work. These windows were installed by the previous owner so they are probably around 25 years old. I figured I'd start with two of them that are the same size, see how that goes and order more parts later. I watched your installation ... (cont.)
Quick Learner USA
May 22, 2015
Quick Learner from USA
May 22, 2015
Hingues for steel window
Hi I am reaching out to see if you can help me find a solution to an issue that we are having with some steel window
Landlord Atlanta, GA
May 22, 2015
Landlord from Atlanta, GA
May 22, 2015
Help W/ID for patio glass door roller
Unfortunately, I didn't watch the how to 'remove' video beforehand. I separated the bottom door frame enough to rotate the floating wheel assembly outside the door frame. The wheel is 1.25" in diameter. The doors were installed in Atlanta, GA in 1971. I'm guessing good chance they could be "Peac ... (cont.)
Quick Learner Montana
May 21, 2015
Quick Learner from Montana
May 21, 2015
pvc glazing bead
Trying to find this style of beading.
Quick Learner Dayton, Ohio
May 21, 2015
Quick Learner from Dayton, Ohio
May 21, 2015
Need TILT replacements
The rod is 24" including the metal part sticking out, 5/8" wide. There is a dark blue piece crammed up inside. The dimensions for the shoe are ABOUT 1" x 2" x 1/2" give or take a 16th. This is a tilt window. Would love to buy replacements from your store ASAP, as this is for a military relocation an ... (cont.)
Home Owner Moscow, Idaho
May 21, 2015
Home Owner from Moscow, Idaho
May 21, 2015
Replacement rollers for Wobbly Peachtree Citadel Slider
Hi, I have a peachtree citadel slider, for which I'd like to replace the rollers. The house was built in 1992, so I'm guessing that's the vintage. One roller at either end, with the adjustment screw accessible from the side, on the outside of the door. We also have a wobble at the top of th ... (cont.)
Handy Person Michigan
May 21, 2015
Handy Person from Michigan
May 21, 2015
Parts specifications
4 inches in length, 1 inch wide by 9/16 deep. I picture shows the part separated/broken. The other picture shows the part unbroken. Need to find the replacement parts if they are available. Thank you, Lynn
Home Owner jamestown nd
May 21, 2015
Home Owner from jamestown nd
May 21, 2015
roto casement operator
looking for a right hand casement operator. the numbers on them are OP05-7553-03 with a time stamp of 10/17/03 15:19:47. on the arm op052020
Quick Learner Wilmington NC
May 21, 2015
Quick Learner from Wilmington NC
May 21, 2015
Rollers for sliding door
Sliding door rollers SGD-R35-71x80
Home Owner San Diego
May 21, 2015
Home Owner from San Diego
May 21, 2015
I need a top and bottom track for mirrored sliding closet
I purchased a home and in one room I was left closet doors in one bedroom without the tracks. I need a top and bottom track for a bottom rolling mirrored sliding closet door. Please help my only other recourse is to buy a whole new closet door system. I have enclosed a picture of the tracks from on ... (cont.)
Contractor Red hook ny
May 21, 2015
Contractor from Red hook ny
May 21, 2015
Simon ton sliding glass door circa 2002
need two tandem rollers wit adjustment. On door strike side and two flames for screw attachments
Handy Person Raleigh, NC
May 21, 2015
Handy Person from Raleigh, NC
May 21, 2015
window crank, casement window in a high rise condo
This is a rental unit, the tenant sent the photo, would like to avoid going there to inspect if there is any chance I could have the part in hand before I go.
Landlord orlando fl
May 21, 2015
Landlord from orlando fl
May 21, 2015
White tip series 500 spiral balancer
looks like i need 17 inch 500 series balancer but the one i removed has a white tip not blue or red