Viewing all customer Discussions for:
Door & Window
Contractor
Crown Point IN
Apr 29, 2015
Contractor from Crown Point IN
Apr 29, 2015
31TGX Stamp for my Series 795 balance
The last time I had to purchase one of these, there was a stamp on it that said "32D" or something like that, which made it really easy to order correct part. This time, the only thing stamped on it is 31TGX, and a smaller GJ, and a very light BSI. Part #S795-32 is the part I think I need, just not ... (cont.)
Quick Learner
Dallas, TX
Apr 29, 2015
Quick Learner from Dallas, TX
Apr 29, 2015
Do you have this window latch/lock
I need a new latch/lock as shown in the photo.
Handy Person
Cambridge, MA
Apr 29, 2015
Handy Person from Cambridge, MA
Apr 29, 2015
Broken Tilt Latches
Hi there, I'm not sure of the brand of my windows, but I have a number of broken latches that I need to replace. They are surface mount tilt latches, and I have 5 broken rights, and 1 broken left. The total length of the casing is 3.25", and the screws are 2 1/8" center to center apart from each ... (cont.)
Contractor
Bangor maine
Apr 29, 2015
Contractor from Bangor maine
Apr 29, 2015
Lower sash pivot pat no 4926524
I'm having trouble matching this by size on your website. Is it possible it's been replaced by a two piece design?
Home Owner
Woodinville, WA
Apr 29, 2015
Home Owner from Woodinville, WA
Apr 29, 2015
Sliding mirror closet doors
I bought a condo that has sliding mirror closet doors but the bottom track is missing and I don't know what kind I need. The doors have rollers like your product 23-041 (the rollers on my door have the number 4012 on them). What track would you suggest I get? Also, how would I attach the track ov ... (cont.)
Home Owner
USA
Apr 29, 2015
Home Owner from USA
Apr 29, 2015
Canadian patent 919213 Locking mechanism
The locking mechanism on my sliding door has failed. None of the stores I've been to have a replacement. The lock itself says Canadian patent 919213 Patented 1973 Patent 359695. Is this an item you have?
Home Owner
USA
Apr 29, 2015
Home Owner from USA
Apr 29, 2015
Andersen replacement parts for my slider and casement window
I am looking for 2 replacement parts for my Andersen windows. The first is a lock for my sliding patio door and the second is a lock for my casement window.
Home Owner
Colorado Springs, Co
Apr 29, 2015
Home Owner from Colorado Springs, Co
Apr 29, 2015
One of my new 82-040s will not stay locked
I have 3 patio doors with the Winged Door Lock (82-040). One of the door locks does not stay locked. It engages, then after some time, it releases. I last replaced it with Order Number 436550. This is the 3rd. lock placed on this door. The other door locks work fine. What could be causing this ... (cont.)
Home Owner
Churchville, MD
Apr 28, 2015
Home Owner from Churchville, MD
Apr 28, 2015
Storm Door Mortise Latch
I ordered a replacement Storm Door Mortise Latch from your website that appeared to be the closest to what I need, but it does not work. I have included a photo with the measurement of the original. Two questions: 1. Can I return the one that doesn't work? 2. Do you have a replacement for my o ... (cont.)
Quick Learner
Santa Fe
Apr 28, 2015
Quick Learner from Santa Fe
Apr 28, 2015
Just the latches for 40-177?
Need a replacement for my storm door latch handle mechanism. I do not need the lock part as in your part #40-177, just the door handles and mechanism. (white). Do you sell just that part? Thanks
Landlord
Fire Island Pines
Apr 28, 2015
Landlord from Fire Island Pines
Apr 28, 2015
Tumbler for 82-317
Hello I need the correct tumbler to purchase for a RH Gliding Door Keyed Lock, Tribeca Product Code: 82-317 I imagine that the tumbler is universal to Right and Left sliding doors
Home Owner
Garnerville, NY
Apr 28, 2015
Home Owner from Garnerville, NY
Apr 28, 2015
TRUTH awning crank replacement 4505601
My garndfather needs a replacement for his TRUTH awning crank. The US patent number is 4505601. Built/made in 1986. The part number is 40245.
Home Owner
Pittsburgh PA
Apr 28, 2015
Home Owner from Pittsburgh PA
Apr 28, 2015
82-051 post was too short
We bought a 82-053 unit but the post was to short. Do you sell a unit that has a longer post?
Quick Learner
Seattle, WA
Apr 28, 2015
Quick Learner from Seattle, WA
Apr 28, 2015
Window balance for a Millard window
I have several sliding windows throughout the house, and one of them has no channel balances (no clue where they went, missing since I bought the house 3 years ago). I am finally getting around to replacing them and one of the windows uses the balance as pictured in the attached image. Another balan ... (cont.)
Quick Learner
USA
Apr 28, 2015
Quick Learner from USA
Apr 28, 2015
Balance for aluminum window
I need to order parts for this window. DO you know the style balance I should look for?
Handy Person
Jersey City
Apr 28, 2015
Handy Person from Jersey City
Apr 28, 2015
26-378 - needed a 4 hole
I need to replace a couple of the broken pivot for my windows and I found this closest match (26-378) but I need it to be 4 hole instead of 2. Would you have it? Thanks.
Quick Learner
USA
Apr 28, 2015
Quick Learner from USA
Apr 28, 2015
Top sash guide replacement
In addition to the dimension in my drawing the guide has a 7/8" width top and oblong holes for screws.
Handy Person
Pa.
Apr 28, 2015
Handy Person from Pa.
Apr 28, 2015
sash lock & keeper
These parts are from Series 1850 double hung window by Super seal Manufacturing Co. SPM-M-004, 35.5"x59.5" I need 4 of the locks, white. Picture of keeper sent for identification.
Handy Person
new jersey
Apr 28, 2015
Handy Person from new jersey
Apr 28, 2015
Knob for Andersen casement operator?
can you use the tee type handle with the 39-094 OPERATORS. we have rental properties with anderson windows and the tenant are hard on them. also do you sell just the knobs for handles? thanks, sharon
Home Owner
Rockville Maryland (20...
Apr 28, 2015
Home Owner from Rockville Maryland (20850)
Apr 28, 2015
Please help me identify this window sash part
My rental property, a townhouse, was built in 1988. A few of my window sashes has this mysterious part, which I can't identify. I don't know the manufacture of the windows. I also went to Home Depot, but they could not help. This part closes the bottom sash's balance channel, much like a cap. Th ... (cont.)