Viewing all customer Discussions for:
Door & Window

Quick Learner PA
Dec 10, 2014
Quick Learner from PA
Dec 10, 2014
help locating replacement tilt latch
I am not too sure if the pictures would be 390/391. Please advise.
Home Owner Denver
Dec 10, 2014
Home Owner from Denver
Dec 10, 2014
Patio door bracket
Sorry I didnt measure this
Quick Learner Florida
Dec 10, 2014
Quick Learner from Florida
Dec 10, 2014
In need of channel balances
I need to replace a total of 3 balances from two windows and am having trouble identifying what I need. Attached are pictures of one of the balances. Window 1 (pictured) Ends = see photos Stamp = 29 4 EX CMC 4 (see photo) Length = 30" (metal rod only) Qty = 1 Window 2 Ends = same as Windo ... (cont.)
Quick Learner USA
Dec 10, 2014
Quick Learner from USA
Dec 10, 2014
Tilting window adjusters
I am interested in finding a window adjuster for tilting windows. They have effective locks but there is no way to control the opening. Do you know of anything that might work in this situation?
Home Owner USA
Dec 10, 2014
Home Owner from USA
Dec 10, 2014
Window balance question
Please see the attached photos. The metal part of the balance measures 30". There is no writing on the ones I have removed. I can just barely read "MC 45" on one that is still in one of the windows. Reference the photo. As you can see from another photo of one of my windows with the balance ... (cont.)
Quick Learner
Dec 10, 2014
Quick Learner
Dec 10, 2014
Searching for 58027
Hi, We are looking for replacement of a Truth casement window locking hardware piece for a window that's about 20 years old. There are three pictures attached. The length of the piece is four inches and it looks like it has the numbers 58027 stamped on it. Also, the picture attached is for one h ... (cont.)
Quick Learner mississauga
Dec 10, 2014
Quick Learner from mississauga
Dec 10, 2014
bottom wheel for aluminum sliding door
Can you please find for me this part, how many days will tzke to ship the part?
Quick Learner Florida
Dec 10, 2014
Quick Learner from Florida
Dec 10, 2014
Window lock parts
Looking for the flat plates and/or the entire lock mechanism. Thanks so much.
Home Owner Virginia Beach, VA 234...
Dec 10, 2014
Home Owner from Virginia Beach, VA 23451, United States
Dec 10, 2014
Storm Window pivot keys
Hi, I need to buy some pivot keys for my storm windows. Several have become brittle and snapped off. They appear to be made of hard plastic. I will follow up with a measurement of the pivot key top length and side length. Are these fairly easy to replace ? Thank You George
Home Owner Cranford NJ
Dec 10, 2014
Home Owner from Cranford NJ
Dec 10, 2014
Replacements for 39-286 hAndersen handle
We have an older Andersen operator cover (400 classic series) with the standard 39-286 handle. Could we replace the 39-286 handle with a 39-301 folding handle? We're trying to determine for window treatments. Thank you!
Landlord Kentucky
Dec 9, 2014
Landlord from Kentucky
Dec 9, 2014
Vinyl glazing replacement strip
Hi, Product is tan, no markings, vertical portion 11/16, horizontal 3/8, lip against window 1/16, folded snap section 1/4. Any assistance would be appreciated. If you believe you can match this I will gladly mail you a sample. Thank you, Kevin
Home Owner
Dec 9, 2014
Home Owner
Dec 9, 2014
Slim Replacement Tilt Latch
I am looking for some tilt latches that will fit my windows. I recently purchased a generic replacement and they were to thick. I am assuming the slim tilt latch you sell will work. Can you verify this based on my pictures?
Home Owner Derby ,Ks
Dec 9, 2014
Home Owner from Derby ,Ks
Dec 9, 2014
roller assy on sliding glass storm door
bought doors without rollers see picture of one. need 6 have 2 thank you
Home Owner Middleburg, FL
Dec 9, 2014
Home Owner from Middleburg, FL
Dec 9, 2014
Tilt Window Latch
The windows were installed in my home in 1992 and I think the manufacturer was Nu View which is apparently out of business. A few of my latches have worn out or cracked since they have some plastic parts. Do you carry these latches or something very similar? I've attached 3 photos. Thank you. C ... (cont.)
Quick Learner Naples Florida
Dec 9, 2014
Quick Learner from Naples Florida
Dec 9, 2014
Channel Balance Options
Series 380; 37" Channel Balance stamped 3635 - which is the appropriate Option?
Quick Learner New York City
Dec 9, 2014
Quick Learner from New York City
Dec 9, 2014
Quick Learner Ashburn, VA 20148
Dec 9, 2014
Quick Learner from Ashburn, VA 20148
Dec 9, 2014
Not sure which is the right part for me
Hi, I found I ordered wrong parts: I ordered 2 x 10 lb Series 140 Quick-Tilt, Single. Product Code: S140-10 Please take a look at the attached photo and let me know the correct part number. Thanks, Yi
Home Owner Louisville,Ky
Dec 9, 2014
Home Owner from Louisville,Ky
Dec 9, 2014
Pennco vinyl window lock
Can't lock the window.There isn't any fastner to sucur it to,the horseshoe shape type.The window Won't go down enough to latch to
Home Owner calif.
Dec 9, 2014
Home Owner from calif.
Dec 9, 2014
channel balances for Viking windows
they are 2830 1/2"x29" the top looks like 19-005 with wings, the bottom looks like 15-002 no wings. I do not find this combo in your information.
Home Owner USA
Dec 9, 2014
Home Owner from USA
Dec 9, 2014
Patriot window parts
I'm hoping you can help me. I believe these are patriot windows but not certain. The latches that lock in the windows on the left and right side would not lock. In trying to turn the crank tighter the handle came out of the unit and I can't get them back in. I'm not sure if I need a complete new mec ... (cont.)