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Door & Window

Hello, I have a window that has a strippedout crank system or operator and I would like to replace it. The operator has a number on the small arm that says 31538A and 1982 is stamped on the bottom with some patend numbers. Can I get this part?

This is a roller for a glass sliding glass door. I'm looking for a replacement that is identical and I can't find that anywhere. Please help!

Sir; Last month I ordered a pair of 33" Series 351 Channel Balances. They worked great thanks! When I replaced the balances, I noticed that this plastic clip that attaches to the window frame was broken. It is 1-3/16" long and 1/2" wide. Do you carry these? Thanks alot. Dennis

I need to purchase the attached vent lock. Thank you. Liz

Hi, I just wanted to say thanks for putting pics of the cranks on your website. Cantilevered arm on mine made them easy to identify as the AE Anderson cranks. I just moved into a new house, and it seems all the cranks are breaking (3 since April), so I am ordering replacements, plus a few extras! Th ... (cont.)

I am looking to replace stripped operator. the swing arm says truth 31850. Looking on website both 39-172 and 39-316 look the same. What is the difference?

Hello, I need help identifying the window operator in the attached photo as the current one is broken and needs to be replaced. Any help would be appreciated. Thank you.

Here are some photos of the jamb covering on my MI windows. The installer said I need Capital Series 850 block and tackle balances. I see you have those on your site. Can you tell me how to access the balances under these liners.

The right slide bracket has broken and the left slide backet is weak. Do you have a replacement part for both?

Good afternoon, I have attached a window pivot bar that needs replacing. The item closely related to the one I have is item #26-063. The measurements all line up but there are slight differences with the cut-out holes. I do not have any markings on the window with regard to product/manufacture ... (cont.)

​Customer care , ​I am a handyman and working on someone's windows that have no name brand on them, but was told that they were superseal windows. I need a replacement part for a broken keeper for the casement window. The arm that locks the window sheared off. 4 1/2" long, 3/4" wide. Le ... (cont.)

Hi my name is Brian and I'm an adjuster for Allstate Insurance. I'm trying to find replacement window beading for a window damaged by hail. There are no markings on the trim and I am no longer on site to get window information. I believe the windows might be an old winco (not sure how it's spelled)w ... (cont.)

please advise as to which part to order.

I've reviewed all of your mortise latch keepers, but none appear to accommodate my 5

I am trying to identify the channel sash top stop. The aluminum is stamped 2720, the shoe I think is 15-002, the top I am having trouble with. It has a V shape that none of the options have. Can you offer a substitute and can you send a sample?

Can you confirm the images attached are a 35" Series 385 Channel Balance? The markings show 34 4 EU CMC 2. Length of metal section is 35 inches and width is 9/16 inch. Should I select a stamp option?

3/8" x 27" and 3/8" by 33" Pictures of shoes attached I have ordered shoes # 15-010 Please advise if it looks like I ordered correct parts, based on pics I sent? Thank you

Hi Swisco, can you let me know the make and model of this tandem roller assembly? Housing is 3 1/8" L x 11/16 w x 1 1/16 h. 2 nylon wheels. In one of the pics you'll see the nylon wheel has broken off. The nylon wheel that's on there says 'ACE'. Ages ago I was told this was either made by, or made f ... (cont.)

I am trying to find a replacement roller assembly for both sides of an International Sliding Glass window. Attached is a picture of the assembly installed. Would you be able to provide information on which roller assembly would be a replacement for this? Also are there instructions available on how ... (cont.)

the 5/16" I believe must be maintained. The rest could vary. I need this in white. Could you suggest some choices for me. thank you. Chuck