Viewing all customer Discussions for:
Door & Window

Home Owner USA
Dec 9, 2014
Home Owner from USA
Dec 9, 2014
Do I have the 26-106 or 26-338?
I need a vent lock or a sash stop. Its similar to the picture from a homeowner in Connecticut on 7/19/2010. The 26-106 was recommended. the item I have on my 1992 silverline vinyl windows is called a sash stop I believe. I'm not sure which item to purchase the 26-106 or the 26-338. Can you advise me ... (cont.)
Home Owner Maryland
Dec 9, 2014
Home Owner from Maryland
Dec 9, 2014
My balance is a different design than your Series 900
I would like to buy balances for an old Alcoa window. The window tilts, the balance diameter is 3/8", the tip is blue, the metal tube is 12", but the balance design does not quite match the desing in the pictures on your website. There is a 3/8" outer diameter circular spring (not the internal spira ... (cont.)
Contractor midway ga. 31320
Dec 9, 2014
Contractor from midway ga. 31320
Dec 9, 2014
tandem roller vs double wheel roller
What's the difference in tandem rollers and double wheel rollers
Handy Person USA
Dec 9, 2014
Handy Person from USA
Dec 9, 2014
Identify Aluminum Jalousie Window Operator
Hello, Attached are pictures to help identify the proper replacement part of a Left Hand Aluminum Jalousie Window Operator. Measurements are indicated on the pictures. This is from a window in a condo that is approximately 23 years old.
Home Owner USA
Dec 9, 2014
Home Owner from USA
Dec 9, 2014
45129 Tie bar guide
Need tie bar guide for casement window a total of 4. The plastic is about 4 inches in length
Home Owner Pennsylvania
Dec 9, 2014
Home Owner from Pennsylvania
Dec 9, 2014
Identify hinge
The hinge is a Hettich hinge. I need to find the replacement. Can you help with a model number
Handy Person St. Augustine, FL
Dec 8, 2014
Handy Person from St. Augustine, FL
Dec 8, 2014
window channel balances
Hello there I have a client here in north Florida with three windows that won't stay up. All three are made by Kinco and measure 47 inches wide and 60 inches tall. I've noticed that on two of them, the channel balances appear to be in the upper portion and exposed. They're not in the lower portion ... (cont.)
Contractor OHIO
Dec 8, 2014
Contractor from OHIO
Dec 8, 2014
REPLACEMENT TILT PIN
Thank you for helping me find this tilt pin
Home Owner USA
Dec 8, 2014
Home Owner from USA
Dec 8, 2014
Better Built Parts
Hello,My name is Erick and I was advised from Jennifer at Better Bilt to contact your company. I have attached a few pictures and need new latches for my window. I browsed your website and found a couple latches and wasn
Home Owner Mountain City TN
Dec 8, 2014
Home Owner from Mountain City TN
Dec 8, 2014
Kyle Thompson window latch
I would like to order some replacement latches for my tilt windows. The latch is 2.5 inches in length and sits on top of the window. This latch is on the right side as I face the window. The house was built in 1979 and I'm sure these are the original windows. Thank you! Kyle
Handy Person north Carolina
Dec 8, 2014
Handy Person from north Carolina
Dec 8, 2014
Home Owner USA
Dec 8, 2014
Home Owner from USA
Dec 8, 2014
Storm Window Corner Key
I am looking for storm window corner keys. Photos are attached. The critical dimensions are 3/8" wide by 3/16" thick. The length is not as important, although the keys measure 1.75" As you can see in the photos, there is a riser on the outside of one leg. it measures 3/16" wide by 5/8" long, but ... (cont.)
Home Owner Florida
Dec 8, 2014
Home Owner from Florida
Dec 8, 2014
What Stamp for my Series 385 Channel balance
My window weight 28 LB, what is option number it right for window weight?. The channel balance it 30 inch long. Thank you.
Home Owner Houma, La.
Dec 8, 2014
Home Owner from Houma, La.
Dec 8, 2014
Roller Assembles Needed
To Whom Concerned, I'm in need of two roller assembles for a sliding glass door. Below is the information found on the door. Mayfair, Code 17-2, HP-Series, Type & Class SGD-B1-HP, Series 20, Chamberlain MFG. I could not find any replacement parts at any of the box stores, Home Depot or ... (cont.)
Home Owner minnesota
Dec 8, 2014
Home Owner from minnesota
Dec 8, 2014
tee cranks to work with new blinds
i have your crankout windows i need to replace the cranks to tee cranks for my new blinds. I'm measuring 11/32nd for he opening. What size should I order? Thanks
Home Owner Ocean City, N.J.
Dec 8, 2014
Home Owner from Ocean City, N.J.
Dec 8, 2014
certainteed tilt window parts
I got parts a couple of years ago for my windows, I think they were window pivot bars #26-353. Can you tell me if the tilt latches 26-288 and 26-289 will work for the same window? Also, along the side of the window is a vertical slot that the pivot bar rides in and the tilt latch locks into, at the ... (cont.)
Landlord Wsicosnin
Dec 8, 2014
Landlord from Wsicosnin
Dec 8, 2014
FS - Windows
This is from a vinyl window in one of our properties. the balance of the windows in the buidling were Norandex Acorn 3600 series single hung, so I might assume the same manufacturer. Would this be a 38-099 or do you have a better option? thanks
Home Owner Raleigh, NC
Dec 8, 2014
Home Owner from Raleigh, NC
Dec 8, 2014
replacing channel balance
Hi, Your website is great - pictures and videos are really helpful! Half of the windows in my 30 year old house have at least one busted window track. I'm attempting to repair one window and if successful will do the others. Starting with replacing channel balance in 35w x 19h kitchen ... (cont.)
Home Owner Cheltenham, Pa
Dec 8, 2014
Home Owner from Cheltenham, Pa
Dec 8, 2014
pivot shoe for double hung window
these pivot shoes are attach to a coil that raises and lowers the window.They are held in place with a screw on the side, as shown.
Home Owner California
Dec 8, 2014
Home Owner from California
Dec 8, 2014
DEL MAR ENG CO 3,670,357 single wheeled roller
I called and spoke to a repesenative and they said to send pics and measurements. I am looking for about 10 of them The wheel had this stamp: Stamped: PRODUCT OF DEL MAR ENG CO LONG BEACH CAL PAT 3,670,357