Viewing all customer Discussions for:
Door & Window

Home Owner New Jersey
Dec 4, 2014
Home Owner from New Jersey
Dec 4, 2014
Broken plastic finger latches on storm windiws
I guess I bought some cheap storm windows at home depot 5+ years ago and all the plastic latches are now broken (except for the screens). They look like some "Weatherstar" windows I've seen online and the guy at home depot said Larson bought "Weatherstar". All the Larson windows now at HD have met ... (cont.)
Home Owner Bloomfield Hills, MI
Dec 4, 2014
Home Owner from Bloomfield Hills, MI
Dec 4, 2014
Casement Sash Lock catch
I am missing one sash lock catch for my casement window. The mounting holes are 1-3/8-inch on center. The tang projects out about 9/16-inch from the window frame. The tooth on the tang is only about 1/4-inch long and slightly less wide. Do you have this part?
Handy Person Broussard
Dec 4, 2014
Handy Person from Broussard
Dec 4, 2014
Coil Balance inquiry
My dad has windows in his house that are 50 years old the coil balances broken how do I know what lb.to get. His windows are aluminum double pane. The coil hooks on top the window and the coil is attached to the top frame. I could not find any markings on the spring coil. Although after 50 years of ... (cont.)
Handy Person Kissimmee, Florida
Dec 4, 2014
Handy Person from Kissimmee, Florida
Dec 4, 2014
Identify a Window Channel Balance
I want to replace the channel balances in a 20 year old single hung metal window (56"w x 70"h). The identifyig number on the metal is quite unclear. IUn the attached pic it shows what appears to be the numbers 29 3 , but there is a space and the 3 could be a nine or other? As well, close exam sho ... (cont.)
Handy Person New Hartford, CT
Dec 4, 2014
Handy Person from New Hartford, CT
Dec 4, 2014
Home Owner Lexington, SC
Dec 3, 2014
Home Owner from Lexington, SC
Dec 3, 2014
Need to order a balance combo I do not see listed.
I need to order (2) Series 795 channel balances with 15-194 1" T-lock balance shoes and 15-198 clips but don't see this part #. This is for a stamp option 34C
Handy Person florida
Dec 3, 2014
Handy Person from florida
Dec 3, 2014
nuair window top clip on left sash
the top clip on the left sash, 3 pictures attached size: top measures 17/16ths by 11/16ths total depth 1 inch 5/16th
Home Owner USA
Dec 3, 2014
Home Owner from USA
Dec 3, 2014
replacing retaining clip
Have to fix a window before I sell my house. It's some type of retaining clip that I can't find. I've attached a picture. Thank you
Quick Learner
Dec 3, 2014
Quick Learner
Dec 3, 2014
40-145 for larson?
Will this fit a Larson Storm Door?
Handy Person LAS VEGAS, NV
Dec 3, 2014
Handy Person from LAS VEGAS, NV
Dec 3, 2014
help finding correct glazing
I recently purchased a home that has General Aluminum windows. The snap in glazing on the interior of the windows has taken a beating from the Las Vegas sun. It has been impossible to find any window shop to help locate the glazing that is needed for replacement. there are two possibly three typ ... (cont.)
Home Owner California
Dec 3, 2014
Home Owner from California
Dec 3, 2014
Top sash Guide
Dear Sir/Madam Hi I have a Kitchen window which slides up and down when opening and closing. It was installed in 1992. I need a top sash guide which is broken. Please see attached image/picture. Have a good Thanks giving Best Regards, Ishaq
Home Owner USA
Dec 3, 2014
Home Owner from USA
Dec 3, 2014
Spiral Balance identification question
Need help identifying window balances it is 31 inches long. The vinyl tube od is 7/16 and the metal spiral od is 3/8 the tip is a white to clear plastic bottom window tilts and bottom window weight is 20 lb may also need a tool to install them. thanks.
Home Owner USA
Dec 3, 2014
Home Owner from USA
Dec 3, 2014
Curio glass retaining clips
We have a large Curio. It is 69 & 1/2 inches tall and 3 ft. wide. It has 2 doors adjacent to a 27 inch framed convex glass center. The doors are framed convex glass also. There are 4 plastic retainers on each side of the curved [convex] center glass. I need a plastic retainer, I would like to purcha ... (cont.)
Contractor PASADENA
Dec 3, 2014
Contractor from PASADENA
Dec 3, 2014
GLAZING BEAD, BALANCE SHOE, SPRING
I would like to order three of the shoes 900-21068 DH Shoe Newell Also one of each 900-15114 and 900-14923 I wanted to see if you could identify this glazing bead the fin is a rubber seal almost. Came off a vinyl probably 90
Quick Learner Ohio
Dec 3, 2014
Quick Learner from Ohio
Dec 3, 2014
Payson Awning Window Operator
I am the owner of a 1954 vintage rambler style house which has its original windows. Eight of those windows are awning windows. The window operator for each of the windows was manufactured by Payson. Two of my window operators have failed. Otherwise, the windows are in excellent shape. They are d ... (cont.)
Quick Learner
Dec 2, 2014
Quick Learner
Dec 2, 2014
Handy Person North Port, Florida
Dec 2, 2014
Handy Person from North Port, Florida
Dec 2, 2014
Stamp on channel balance
I need to order channel balances but my stamps don't match your options. Mine are as listed: 28d usb 28c usb Thank you, Scott
Home Owner Rhode Island
Dec 2, 2014
Home Owner from Rhode Island
Dec 2, 2014
Window lock for old vinal window.
I need both parts, they are 2" off center, the lock is 1" wide and the keeper is 1/16" wide. The lock is also 1/16th inches from screw hole to edge.
Home Owner Newport, Rhode Island
Dec 2, 2014
Home Owner from Newport, Rhode Island
Dec 2, 2014
CertainTeed New Castle XT Patio Door handle replacement
Photo attached showing broken door handle. Purchased mid 2004.
Quick Learner Md.
Dec 2, 2014
Quick Learner from Md.
Dec 2, 2014
Help replacing Acorn sliding door rollers
Need new rollers for my Acorn sliding door, no numbers on main frame,, door in place , so don't have roller photo, door is approx 20 years old. HELP