Viewing all customer Discussions for:
Door & Window

Handy Person Holmdel, NJ
Oct 9, 2014
Handy Person from Holmdel, NJ
Oct 9, 2014
Window glazing bead
Dear Sir/Madam, Sending you an image of the glazing bead on my home window. Let me know if your company have it and the price. Best Regards, -Jack
Home Owner Valencia, CA
Oct 9, 2014
Home Owner from Valencia, CA
Oct 9, 2014
Replacement Channel Balance - Confirm Model
I'm replacing the channel balances for a window. I am pretty sure that I need model S385-27 but I'm not sure of the stamp option. Attached is a photo of the broken one with the model markings on it. Can you please help me confirm what the right replacement would be? I also need the channel guide ... (cont.)
Home Owner USA
Oct 9, 2014
Home Owner from USA
Oct 9, 2014
Wood Window crank
Do you have crank similar to 39-020 with a 6" arm?
Home Owner Fair Lawn, NJ
Oct 9, 2014
Home Owner from Fair Lawn, NJ
Oct 9, 2014
Storm door handle set - installation
Hello, I just ordered the Out-Swinging Door Handle Set, Round, 1-1/2" Product Code: 40-032 to replace an old one. I'm replacing an old one that just broke. It fits like a glove, but I'm having trouble. I have everything together and when I put the screws in and tighten them the door push butto ... (cont.)
Handy Person NY
Oct 9, 2014
Handy Person from NY
Oct 9, 2014
Looking for new patio door handle with broad hook
We need a new patio door handle/lock. The handle has a sliding lever on the left side and a metal piece on the right side that the lever moves forward and back, unlocking and locking the door as the edge of the metal piece moves away from or against (respectively) the door frame. The lever on the le ... (cont.)
Home Owner Tucson, AZ
Oct 9, 2014
Home Owner from Tucson, AZ
Oct 9, 2014
Hardware for 8 non-tilt, Atrium windows in Tucson home.
H-719 is stamped in the black channel guide. I found it under product code # 18-177 Channel balance guide or window sash carrier it is called. It is broken and cracked in several places 28 3 FX CMC 4 29 inch pulley system 1/2 " channel Basically I would like to order the parts for one win ... (cont.)
Home Owner Encinitas, CA
Oct 9, 2014
Home Owner from Encinitas, CA
Oct 9, 2014
Will 39-107FK work for a Pozzi window
Hi- i would like to know if 39-107FK would work for our Pozzi casement wood windows. Please see attached pictures of existing hardware. Thank you
Home Owner Walpole MA
Oct 9, 2014
Home Owner from Walpole MA
Oct 9, 2014
Screen Clips and Andersen Storm Knife Latches
Hello I've posted a composite picture of what I'm looking for 1) Screen Clips for our sunroom. I think they are your part 70-028. I would also need the small metal screws . 2) Knife Latches (both right and left) for Andersen Storm Windows. I checked with a local Hardware store and they said thes ... (cont.)
Quick Learner Naperville
Oct 9, 2014
Quick Learner from Naperville
Oct 9, 2014
My 80-051 has snapped in half, was it from the door weight?
Hello, I just ordered a replacement Fixed Patio Door Lite Clip [80-051]. Mine has snapped in half. I'm concerned the new clip will also snap due to the weight of the door. The stationary door on my slider seems to be pulling on it from the top clip? Is it out of level or is it an issue with ... (cont.)
Home Owner Brooksville, FL
Oct 9, 2014
Home Owner from Brooksville, FL
Oct 9, 2014
29-90 Balance Id
Good morning... would like to order 4 new balances for my windows. I would need: 30" channel length. 1/2" wide. Top clip: 19-005 Bottom clip: 15-004 Size: 29-90 Markings on channel: (29 9 BX CME 1).
Contractor Nor Cal
Oct 9, 2014
Contractor from Nor Cal
Oct 9, 2014
Looking for complete crank mechanism
Please let me know if you have the complete crank mechanism shown in picture and the cost. THX. Max.
Quick Learner
Oct 9, 2014
Quick Learner
Oct 9, 2014
How to know what Andersen Tandem Roller I have
My Anderson sliding door was installed back in the mid to late 1980's. Door works fine bine getting hard to roll back and forth. How would I know what model roller to buy? Can't find model number for this door. Does one size fit all?-Thanks!
Quick Learner Kissimmee, FL
Oct 9, 2014
Quick Learner from Kissimmee, FL
Oct 9, 2014
Home Owner villa ridge mo.
Oct 9, 2014
Home Owner from villa ridge mo.
Oct 9, 2014
Balancers and Sash Cams for Jordan Windows
I have Jordan windows. I need to replace several balancers and sash cams. balancers have 2430 stamped on them. no numbers for the sash cams. I have attached picture of the cams any help would be appreciated Thanks Bill
Home Owner Brownfield, Co,
Oct 8, 2014
Home Owner from Brownfield, Co,
Oct 8, 2014
double larson sweep
I need to replace the sweep on my Larson storm door. The existing sweep has a double sweep whereas the replacement sweeps are a single vinvl sweep. Is the double sweep still available?
Home Owner Denver, CO
Oct 8, 2014
Home Owner from Denver, CO
Oct 8, 2014
Window Glazing Bead for Atrium/JELD-WEN window
The glazing bead on my windows was damaged during a hail storm. The builder claims the windows are either Atrium or JELD-WEN. Can you recommend a replacement glazing bead based on the attached photos? Thank you, Greg
Quick Learner USA
Oct 8, 2014
Quick Learner from USA
Oct 8, 2014
E199P27475 Andersen balance id
I'm trying to identify my old Andersen balance box. The only markings on it E199P27475
Quick Learner Roseville
Oct 8, 2014
Quick Learner from Roseville
Oct 8, 2014
My balance is stamped with 3130, but it weighs 28.5 pounds!
I have a window that shows a 3130 bsi lm. However, I weighed myself with the window and it is coming in at 28.5 pounds. The metal part of the channel balance is 32" long. Is 3130 too light? Should I go to the 3150 or just under at 3140? What does the lm stand for? I know I need the 385 ends b ... (cont.)
Landlord Pittsburgh, PA
Oct 8, 2014
Landlord from Pittsburgh, PA
Oct 8, 2014
Sliding door handle bolt broke right off
Hi See attached photos of handle off an old sliding door. One of the bolts broke out of the side with the key. No markings or names that I could find anywhere. Overall length of wooden handle is 10 inches. Mounting holes are 7 7/8 inches center to center. Any idea what brand door, and if ... (cont.)
Landlord LHC, AZ
Oct 8, 2014
Landlord from LHC, AZ
Oct 8, 2014
IWC Door Locking Mechanism
Hello, Can you direct me to the correct part number for my IWC Almond slider door lock? The screws in the handle measure approximately 4" and I am having problems finding the correct locking mechanism. Thanks for your time. Shane