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Viewing all customer Discussions for:
Door & Window

Quick Learner Fort Collins, Colorado...
Sep 2, 2014
Quick Learner from Fort Collins, Colorado, USA
Sep 2, 2014
Glazing bead needed
This is a larger style of window glazing bead. The measurements are indicated on the photos but the largest part of 1.5 inches. Thank you, John
Quick Learner Spokane, WA
Sep 2, 2014
Quick Learner from Spokane, WA
Sep 2, 2014
Levered Window Hardware
Caradco Truth US Patents 2,775,446 2,824,735 2,977,810 Patented in Canada 1959 1961
Home Owner Baltimore, MD
Sep 2, 2014
Home Owner from Baltimore, MD
Sep 2, 2014
Spiral Balance
I'm going to be placing an order for replacement spiral balances for my vinyl windows. I've determined that I need the 5/8 balance w/ Red Tip for tilt windows. The question I have is regarding the length. I measured the metal tube of the spiral balance and the length is approx. 28 3/8. ... (cont.)
Quick Learner Ontario canada
Sep 2, 2014
Quick Learner from Ontario canada
Sep 2, 2014
39-083. And 39-090 window dyad crank 5"
In my photo you can see that the new crank that you sent has a longer arm. On the new crank that you sent the number on the arm is 40395. My old crank with the gold arms has no number on that arm. The second arm on both, however, the one that attaches to the window is the same length--number 30866. ... (cont.)
Home Owner E Lansing, Mi
Sep 2, 2014
Home Owner from E Lansing, Mi
Sep 2, 2014
Casement windeow removal
I have a 9 1/2 single arm casement window with a screw in the left side. How do I get the cover off after removing the screw and loosing the paint? The house was built in 1953. Thank you!
Home Owner Massachusetts
Sep 2, 2014
Home Owner from Massachusetts
Sep 2, 2014
Sash Locks For Unidentified Replacement Windows
I recently purchased a home with replacement windows. Over time, the sash lock keepers have snapped, leaving me with the difficult task of identifying the window parts with no markings. These sash locks seem to recess the keeper into the lock body. Any help in identifying these would be great ... (cont.)
Quick Learner
Sep 2, 2014
Quick Learner
Sep 2, 2014
awning window lever
The lever has broken off from my awning window. I have a replacement lever but am wondering if there is a way to replace just the lever. Does the lever snap out someway or does the whole assembly need to be removed. It is a woodland brand from Canada but looks very much like the"truth" lever asse ... (cont.)
Professional San Diego, CA
Sep 2, 2014
Professional from San Diego, CA
Sep 2, 2014
Number on channel
Hello I'm ordering new Channel balances and the number stamped on the balance is 27 4 10 Caldwell. Does that mean 2710 on the sash weight? Thanks for the help George
Home Owner Pa.
Sep 2, 2014
Home Owner from Pa.
Sep 2, 2014
My Pella sliding door is scraping against the fixed panel
I have a 4 panel pella glass sliding door, about 14 years old. Middle 2 panels operative, two end panels fixed. The operative door on the right is scraping against the bottom of fixed panel when I open it. The door is sitting on the track at the bottom, but not dead center on the top ( like the ... (cont.)
Handy Person west hartford, ct
Aug 29, 2014
Handy Person from west hartford, ct
Aug 29, 2014
andersen balance boxes
Iam looking for balance boxes for andersen double hung windows. My house was built it 1972. The numbers I took off the balance boxes are: C 18 5 23 for 2 of the windows E15 5 23 171 for 1 window that is slightly larger
Quick Learner Ottawa
Aug 29, 2014
Quick Learner from Ottawa
Aug 29, 2014
new casement window cranks
2 casement window cranks have become stripped (or something) and are no longer functional. I need help in assessing which part(s) to buy. #'s on the inside of the present handle are 45012 / US patent #4.083.804 / Canadian Patent 1979. I would need new handles and the crank operator mechanisms ... (cont.)
Home Owner Dumfries, va
Aug 29, 2014
Home Owner from Dumfries, va
Aug 29, 2014
Windows coil balance broke.
Windows no longer stay up, the coil balance springs no longer working. Trying to replace with equal parts if available. Not sure of window manufacture, do not see any labeling?? Do you know where I can get these parts?
Home Owner San Diego
Aug 29, 2014
Home Owner from San Diego
Aug 29, 2014
Window Top
I have this attached to the top of the window frame. It is slightly broken. Would you have this part ? Thanks
Quick Learner Hawaii
Aug 29, 2014
Quick Learner from Hawaii
Aug 29, 2014
Will window open fully when wanted?
I understand how these work as ventilating locks, but do they allow for the window to be fully opened when wanted, or in an emergency?
Quick Learner california
Aug 29, 2014
Quick Learner from california
Aug 29, 2014
stamp 15 bsi stamped
I have 4 different lengths and 4 different stamped balance rods. I am sending this set of pictures of a single rod with the purpose of identifying the top and bottom correctly. The rod in the picture is a 16 inch, non-tilt. Here is what I need for an order: 16" stamp 15B b.s.i. quantity of ... (cont.)
Home Owner USA
Aug 29, 2014
Home Owner from USA
Aug 29, 2014
Operator ID
Do you only have the 10 3/4
Quick Learner Miami, FL
Aug 29, 2014
Quick Learner from Miami, FL
Aug 29, 2014
sliding door handle (both sides)
Hi. I need to replace the sliding door handle of my balcony. My door close in the middle, and I need to change both sides. The lock of the door is in the right side, so I need to know if the lock section in your Product Code: 82-008, Daryl Patio Sliding Door Handle, 6-5/8", can be switch or change ... (cont.)
Home Owner NH
Aug 29, 2014
Home Owner from NH
Aug 29, 2014
Home Owner Olden, Texas
Aug 29, 2014
Home Owner from Olden, Texas
Aug 29, 2014
Corner keys
On the "Corner Keys" page, in the 1/4" Screen Frame box, the piece I am looking for is pictured in the lower left corner of the box right above 1/4" (part with rounded nose). However, it isn't pictured among the corner keys when I click on the box. Is the 1/4" straight cut corner, white, interchange ... (cont.)
Home Owner hawaii
Aug 29, 2014
Home Owner from hawaii
Aug 29, 2014
window crank
I have a right hand awning window crank I'm trying to replace. There are no part numbers nor manufacturer listed. However, it appears your Stanley Operator, right handed product code 39-058 is similar except for the two screw holes at the top ear. Mine has one. Also mine has 2 offset screw hole ... (cont.)