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Door & Window

We have a peachtree french door with sliding screen door. The rollers on the bottom of the screen door need replacing. It looks like there is rivot that holds the spring in place and adjustment screw on side the of the door, (aluminum) I am not sure which items to order. Can I get some assistance pl ... (cont.)

Do you have this replacement part?

The metal tube lenght is 28.5 inches. The diameter is 3/8 of a inch. There is a vinyl tube over metal tube. On the window lock it said Acorn. Thank You. Randy

We need two of these, there are two mounting screws at top and 2 at bottom. It's 6 inches tall and an inch wide at the widest part.

Can you please help me match the following screen clip and screw? I

I need two 28" assembled window balances. There is a stamped marking 2740 H.F on it . Looking at your website it looks like your 28" Series 385 Channel Balance option 2740 will fit . But I think the shoe is 15-005. The shoe is 1 " like that in your catalog page 'Channel-Balance-Shoe/pd/Replaceme ... (cont.)

We manage a property that has windows which won't stay up. Our handyman removed the broken part(attached pics) from the window and I'm wondering if you have a replacement part. I was browsing your website and it looks like this might be a pivot bar. The windows are made by Crystal Windows and the di ... (cont.)

I purchased a house with a missing casement operator. I am looking for help in identifying a new one. I hope the attached pictures are enough to help figure this out. If unable to find the exact part I would settle for one I could make work with a cutting and caulk.

I have a 24 4 BN Caldwell Window Channel whose chord has broken. Do you have replacement parts? Can I just get the chord or do I need the whole channel? Thanks, Carlos

I would like to know if you have a replacement wheel for this if you do I would be buying multiple wheels I work for a 50yr old apartment complex and sliding door wheels always go bad if you can please reply to my email and thanks

Hello, I have been trying to figure out what kind window roller I could replace my current ones with. The measurements are : 1 1/2" length wise, 1/2" width wise, and 5/16" height-wise. I have seen one roller you have that is 12/32" brass wheel diameter, did not know if that one is what i need or ... (cont.)

I have a client is hoping to add a lock mechanism to an existing sliding glass door. The unit appears to have a Traco part number SGD-C30. Do you have a Key and Plug that could work for this application? Thanks, John Backus Phil-Am Enterprises

I am not sure you can help me but if you can turn the photo clockwise 90 degrees you may be able to get a better idea of what B 49 Stasio Lumber Classic VRW WHT

I have a white Pella storm door and the black sweep is torn and I would like to replace it. The registered door number is 12209990176. Do you have a replacement part for this door?

I have a doorwall that the bearing are falling out of and i need to replace them... They look like they are riveted in place. The rollers measure 1.5" in diameter and are Nylon. I am not sure what brand the doorwall is, there are no names on it or the glass. The house was built in 2005. ... (cont.)

We have several windows with Roto hardware that also have interior shutters, but the shutters hit the handle, so they need to be removed. Are there any folding handles for Roto, like the Truth Encore Tango handle with folding cover? (Product Code: 39-375) Thanks! -R

Attached are a couple of photos of one of our vintage casement window operators. We are going to need to replace these throughout the house as most of the operating shafts are worn down. What model could we replace these with?

I am interested in purchasing two Pivot Shoes to replace the broken ones. The Dimensions are 1 1/4 inches long and 1/2 inch (thick)

Would you please tell me if you have these balance parts for a old Kinko window? In closed are pictures of the end fittings and the ensemble part I need. The channel is 25 inches long 1/2 inch wide. The stamping on the channel is 2430 AD B.S.I. It appears to me that the end fittings are 19-002 1 ... (cont.)

Hi, I have attached some photos and hopefully you can figure out the part we need. I am told it is a sash balance. It is a sideways window and a plastic part has been thrown away by accident. It will not lock properly now.