Viewing all customer Discussions for:
Door & Window

Quick Learner north east, md
Jul 3, 2014
Quick Learner from north east, md
Jul 3, 2014
hinge chanel balances
balances have 1940z stamped on them. came out of an aluminum single hung window. they are not tilt. but they hinge outward to clean instead of tilting out. right side comes out. was curious do you carry parts for this series window? because i also need the hinges for one of the sashes. thanks ... (cont.)
Landlord Mays Landing NJ
Jul 2, 2014
Landlord from Mays Landing NJ
Jul 2, 2014
21-108 for 3/8" wide opening
Do you have a bifold door pin cap like 21-108 but for a 3/8" wide slide opening track instead of a 1/2" wide ?
Quick Learner Michigan
Jul 2, 2014
Quick Learner from Michigan
Jul 2, 2014
Screen Latch
Hi, I'm trying to match the latch in the pics.... I'm thinking this one will work? 70-218 Can you please confirm? Thank you! Chris
Quick Learner Salem, South Carolina
Jul 2, 2014
Quick Learner from Salem, South Carolina
Jul 2, 2014
sliding glass door rollers
Do you have a local vendor in the Greenville, South Carolina area? I have been to lowe's and home depot, but they don't have the type of roller that i need. My door's are probably 25 years old.
Handy Person Riverview, Fl.
Jul 2, 2014
Handy Person from Riverview, Fl.
Jul 2, 2014
Vinyl glazing bead
Just a question, wouldn't a well drawn and legible rendition of the glazing be usable? I need vinyl bead with a 1/4 inch leg, a 1/2 inch face and a 1/4 inch leg on the opposite side with a tiny lip that snaps into the sash frame. I would be happy to send a drawing if you will ok it. ... (cont.)
Home Owner USA
Jul 2, 2014
Home Owner from USA
Jul 2, 2014
New channel balancers
I need some new channel balancers for my windows. I've attached photos as well. I'm not sure which to get. Here are the measurements: metal to metal length is 27' plastic to plastic is 28' width of metal is 5/8' width of plastic from end to end is about 7/8'
Home Owner lowville new york
Jul 2, 2014
Home Owner from lowville new york
Jul 2, 2014
hardware for peachtree window screens
I am looking for replacement parts for double hung peachtree window screens. The two plastic side clips and the two metal pegs on top of the screen. pThanks
Home Owner USA
Jul 2, 2014
Home Owner from USA
Jul 2, 2014
Vent latches for Bryn Mawr Double Hung Stage 4 windows
We are looking for vent latches to replace the ones we have that broke but we can not find the exact size of the ones currently in our windows. We have Bryn Mawr Double Hung Stage 4 windows. The Vent latches fit into the window slot that measures 2.820 x .420. Your Vent Latch Product Code: 26-1 ... (cont.)
Quick Learner Las Cruces, NM
Jul 2, 2014
Quick Learner from Las Cruces, NM
Jul 2, 2014
Sash Balance Unit
I have a Sash Balance Unit stamped 28 1/4" 3 8K CALDWELL. It is an orig. installation part ( 28 yrs.), I hope you have an index which can show the # for a proper replacement for this unit. I've studied your website and believe the 351 series (prod. code S351-29) is the right one, BUT I'm not s ... (cont.)
Handy Person Boulder, CO
Jul 2, 2014
Handy Person from Boulder, CO
Jul 2, 2014
BiltBest Casement Window replacement Crank
Hi, I have attached some pictures of my crankarm. From another post/response I am pretty sure it is the 39-032 crankarm I need. Can you confirm this or send me in the right direction. The long arm measures 10 3/4" (same length). The short arm measures 4 7/16" (same length). Part numbers - mai ... (cont.)
Home Owner Fort Walton Beach
Jul 2, 2014
Home Owner from Fort Walton Beach
Jul 2, 2014
ID Truth Window Operator Part
I need to replace a left- and right-hand window operator. I've attached a pic and the number on it is 40254. Can you please verify what replacement parts I need. I'm looking to replace everything, so operator, handles, tracks, brackets, covers and anything else you think I may need. Thanks. ... (cont.)
Quick Learner Melbourne , Florida
Jul 2, 2014
Quick Learner from Melbourne , Florida
Jul 2, 2014
how to install the 67-014
I have received the 67-014 clips for my Better Bilt Windows but I am uncertain on how to install them. Do you have any examples for me
Home Owner Fountain Inn, SC
Jul 2, 2014
Home Owner from Fountain Inn, SC
Jul 2, 2014
Need four sash channel balances with hook ends
The channel balance is marked with 28C and B51 The pivot end is marked with 4610106 The part matches your catalog item S795-28, option 28B except it has a hook on the end opposite the pivot. I need four complete channel balance assemblies like the one pictured.
Quick Learner Appleton, WI
Jul 2, 2014
Quick Learner from Appleton, WI
Jul 2, 2014
Replace missing Andersen sliding door lock hardware
I need to replace this sliding glass door with a new thumb latch and reach out lock. I am not sure what type to order. The latch has 2 holes, 4" apart. The lock has 3 holes, the top and middle are spaced 2" apart, the middle and bottom are spaced 2 1/2" apart. Any input would be appreciated. Than ... (cont.)
Quick Learner
Jul 2, 2014
Quick Learner
Jul 2, 2014
roller screen door Andersen
I bought this house and the rollers were missing from this sliding screen door.
Home Owner near Chicago
Jul 2, 2014
Home Owner from near Chicago
Jul 2, 2014
Retracting wheel for patio screen door.
Hi. This wheel is for a patio screen door for a house built in the 1950s. There are two stationary wheels on the door and two like this, which retract into the channel to allow you to put the door on the track. The wheel is plastic and the housing is metal. I have not been able to find a similar ... (cont.)
Contractor Bellevue, WA
Jul 2, 2014
Contractor from Bellevue, WA
Jul 2, 2014
Replacement Casement operator
I need to source a Truth Replacement operator for a casement window. I have attached a picture but wanted to share the dimensions as well. The color is clay The distance from the center point of the body to the center of the first arm link is 4 and 13 /16 inches The distance from the cente ... (cont.)
Quick Learner Pittsburgh, PA
Jul 2, 2014
Quick Learner from Pittsburgh, PA
Jul 2, 2014
Lock Strker
Need a replacement for this part if it can be identified. It does not show on any Pella sites.
Handy Person North Stonington, CT
Jul 2, 2014
Handy Person from North Stonington, CT
Jul 2, 2014
Anderson window balancer
BD 16 7#27 12-86 is stamped on the bottom. I assume the 12-86 is manufacture date. 11600-17 and 11600-3 are also stamped on the balancer.
Handy Person Aurora, IL
Jul 2, 2014
Handy Person from Aurora, IL
Jul 2, 2014
Fixing a knife edge latch
The kniofe edge latch on my screen on my pella windows has pulled out and does not rotate properly. I am looking to see how to get them back in so it will rotate. Attached are two pics - one with the latch well in place and functional and the other where it is popping out and wont go back. ... (cont.)