Viewing all customer Discussions for:
Door & Window

Home Owner Denver
Jun 20, 2014
Home Owner from Denver
Jun 20, 2014
correct part?
I'm about 95% sure this is 40-119 part. My lock has no brand name on it and one of the metal studs in the body is broken off.
Quick Learner Oroville, WA
Jun 20, 2014
Quick Learner from Oroville, WA
Jun 20, 2014
Help identify the shoe
What's the easiest way to distinguish between the 15-004 and the 15-005 shoe? They look identical in the pictures at your website. The channel balances have popped out of the channel at the top of the window and I can't get the window open more than about 3 inches. What's the best way to remove t ... (cont.)
Handy Person Mequon.WI
Jun 20, 2014
Handy Person from Mequon.WI
Jun 20, 2014
Are the 84-002M meant for the top and bottom?
Wheel broke off the bottom, and I found an exact replacement on your website (Pt# 84-002M). Are the wheels on the top the same? I'd like to replace all four at the same time. Thank you, Linda
Handy Person Doylestown,pa
Jun 20, 2014
Handy Person from Doylestown,pa
Jun 20, 2014
ROTO hardware
Need to replace parts from picture and also crank and crank housing for right and left opening casement windows. Thank you
Home Owner Delano, MN
Jun 20, 2014
Home Owner from Delano, MN
Jun 20, 2014
Tilt hardware for vinyl windows
On the underside of the hardware there are the markings R27 and L20. The window itself is marked 2600 BL. I am unable to find hardware that looks similar to these on your site. Any help is much appreciated.
Handy Person nipomo ca
Jun 20, 2014
Handy Person from nipomo ca
Jun 20, 2014
milgard window sash balance
the numbers on my 33" sash are 32 4 KW CMC 7. It looks like your 3240 series would work but I'm just not sure
Handy Person austin, tx
Jun 20, 2014
Handy Person from austin, tx
Jun 20, 2014
plastic snap in drawer glide
Hi - looking for the attached part. Thanks!
Home Owner Placentia
Jun 20, 2014
Home Owner from Placentia
Jun 20, 2014
Milgard window replacement balances
Hello, I am looking for 2 replacement balances for my Milgard, non-tilt vinyl window. Balance measures 1/2" wide, length for the metal portion of the balance is 12", including the plastic pieces at the ends--measures 13". The markings on the part reads 11 9 18* JO Caldwell. Thank you, R ... (cont.)
Handy Person Lakeland, Florida
Jun 20, 2014
Handy Person from Lakeland, Florida
Jun 20, 2014
Sliding glass door handle
this is a sliding glass door handle that was broken by a tenant for this rental property. I have included pictures with dimensions so that this might help you in identifying this particular handle
Home Owner Boynton Beach, Fl 3343...
Jun 20, 2014
Home Owner from Boynton Beach, Fl 33437
Jun 20, 2014
Need sliding glass and screen door rollers
I would like to order 20 units to replace the rollers that re shown in the included pictures. These are old rollers and have no name, markings or serial numbers. The rollers are held in place by a pin which goes into the roller and lock into the frame as per photo. I want them to be be double wheele ... (cont.)
Quick Learner Minneapolis
Jun 19, 2014
Quick Learner from Minneapolis
Jun 19, 2014
Identify part
Hi can you advise if you have a replacement part fro this? Sorry but can't see any markings on it.
Quick Learner Chicago
Jun 19, 2014
Quick Learner from Chicago
Jun 19, 2014
39-255 with 9-1/2" long arm
I am in need of an operator like the one above except that the arm needs to be 9-1/2" and I need the opposite side. It is for an MI (Metal Industries) 1470 Series casement which has been discontinued. This operator needs to match those of 3 other windows in the same room so the new style isn't a g ... (cont.)
Home Owner Zephyrhills, FL
Jun 19, 2014
Home Owner from Zephyrhills, FL
Jun 19, 2014
Balance Option Not available
I am attempting to replace the 1/2 inch wide channel balances on two Alcan windows in my home. I have determined that I need the 19-005 Series 380 balance. The Length is 24 inches. The problem I have is the number stamped on the old balance is b 2305. The option on your site start at 2310, 2320 ... (cont.)
Quick Learner Ontario, California
Jun 19, 2014
Quick Learner from Ontario, California
Jun 19, 2014
closet rollers
1 1/2 inch diameter. writing on the roller is production enterprises Miami, Florida. thanks
Landlord Billings, MT
Jun 19, 2014
Landlord from Billings, MT
Jun 19, 2014
snap-in glazing bead, hard to find
This measures 7/8" across, 13/16" wide on the open front bead part, and 5/16" where it goes into the frame. Cell phone quality pics, sorry.
Home Owner Kerrville, TX
Jun 19, 2014
Home Owner from Kerrville, TX
Jun 19, 2014
Top guide
Screwed onto the top rail with a screw that holds the frame together. It forms a snug fit with the top channel.
Home Owner Buffalo mn
Jun 19, 2014
Home Owner from Buffalo mn
Jun 19, 2014
Adjusting the 84-070
I pulled out old roller assembly and installed new one without any promlem. Now as I try to adjust. One of the rollers doesn't move when I turn adjusting screen?
Quick Learner Guam 96915
Jun 19, 2014
Quick Learner from Guam 96915
Jun 19, 2014
Will it fit & work
I have 18 pound window, max travel 28 1/4 inches, 2ea 5/8 inch wide coil springs. Coil spring accumulator is 1 3/8 inch square-looking plastic cage 5/8 inch wide anchored to top of moving window with a #6 x 1/2 inch self-tapping screw and flat 1/2 x 1 1/2 metal tongue. Can I use your Series 152 ... (cont.)
Home Owner Minneapolis MN
Jun 19, 2014
Home Owner from Minneapolis MN
Jun 19, 2014
Window Crank Replacement
Can you please identify a replacement window crank given the attached? It is "brass tone" in color. Thank you!
Quick Learner West Covina
Jun 19, 2014
Quick Learner from West Covina
Jun 19, 2014
Channel Balance Shoe, Winged
I'm not absolutely sure if my channel balance is the S380-28 (2740), because it has hemmed edges a tension adjustment screw on bottom guide, and the 15-005 winged shoe I ordered just broke when I tried to push it in. Please help. Please also note there is no names, numbers, or markings anywhere on t ... (cont.)