Viewing all customer Discussions for:
Door & Window

Handy Person New Jersey
Jun 6, 2014
Handy Person from New Jersey
Jun 6, 2014
Looking for the correct replacement Tilt Latch
I purchased from you item 26-408 but they do not fit my window. I have attached 2 pictures, one with measurements to help you find the correct latch. The problem with 26-408 is the back of the latch where it resets into the window as it is too long (2 1/8.) Thanks John
Quick Learner Versailles, MO
Jun 6, 2014
Quick Learner from Versailles, MO
Jun 6, 2014
Daryl Patio door handle
I have an old (like maybe 1963) patio door with a Daryl brand handle. I tried ordering a replacement from another company and it was too short and too narrow; that company referred me to you. My handle has a 6 7/8" spread between the screws, is 7 3/8' long and 1 1/8" wide. Do you have anything that ... (cont.)
Quick Learner Albany, NY
Jun 6, 2014
Quick Learner from Albany, NY
Jun 6, 2014
need lock set for patio door
My door is manufactured by Kasson and Keller of Fonda NY. It has 1 1/2" wide door rails and the handle's mountig screws are 4" apart. The lock the company sent me would not fit inside the existing handle as molding inside the handle prevented the lock from nesting flush with the hole in the ha ... (cont.)
Quick Learner
Jun 6, 2014
Quick Learner
Jun 6, 2014
39-031 short arm bend up or down???
Hi, My part that I need to replace is from a K&K window and its dimensions match your part 39-031. However, as shown in my photo, the bend or kink in the short arm of my original is in the upward direction. What direction is the bend in the 39-031 and can I use it to replace my part (as I said, th ... (cont.)
Home Owner Madison WI
Jun 6, 2014
Home Owner from Madison WI
Jun 6, 2014
weep hole covers
We need some Alcan window weep hole covers but can't find them. I've included 3 pictures with this email. The exact opening size is: 1/4" x 1 1/8" We would need 20 of them. Thanks everybody Mike
Quick Learner USA
Jun 6, 2014
Quick Learner from USA
Jun 6, 2014
Pivot bar
I have attached an image of the pivot bars I am trying to locate. The picture does not look like it, but they seem to measure 2-5/8
Home Owner Union City, Ca
Jun 6, 2014
Home Owner from Union City, Ca
Jun 6, 2014
kitchen drawer glider
I'm looking for the plastic slider, do you carry or know where I can buy. Thank you
Home Owner California
Jun 6, 2014
Home Owner from California
Jun 6, 2014
closet roller
Hello, I need the roller attached, I need the plastic part only not the metal is that possible? or do I need to purchase metal and plastic? Please provide me with part # and price to order. Thank you, Maggie
Home Owner USA
Jun 6, 2014
Home Owner from USA
Jun 6, 2014
Chanel Balance with no plastic tip
My Channel Balance do not have a plastic piece at the top? I think I have seen ones on internet called Peachtree. Do you sell something like that or can I just take off the Plastic piece on top?
Home Owner USA
Jun 5, 2014
Home Owner from USA
Jun 5, 2014
I need to find out what balancer I need
Hello, I need to find out what balancer I need,I'm having a hard time identifying the top and bottom shoes of balancer. Its 1/2 " wide and 32 1/8 " long and has a 3120 stamp on it. The sash is non-tilt and 35" H X 44 1/2 L approx. 30+ lb.s.I think it might be a 350 series balance,I also need 2 clip ... (cont.)
Home Owner Riviera Beach
Jun 5, 2014
Home Owner from Riviera Beach
Jun 5, 2014
Patio door latch
I am looking for a lock that is almost identical to 82-218. The only difference is that the slot is vertical rather than 45 degrees and that is needs to be stainless steel. name: Carl
Home Owner Pitman, N.J.
Jun 5, 2014
Home Owner from Pitman, N.J.
Jun 5, 2014
American Standard Drawer guide plastic "retainer mount"?
This plastic piece is attached to the end of the dresser drawer guide, made by American Standard's - model "Summer Hill" #5089 w/o 60110864. We are interested in purchasing two of these items. One to replace, immediately, and the other as a spare. Can you help locate? John
Quick Learner linwood,nj
Jun 5, 2014
Quick Learner from linwood,nj
Jun 5, 2014
23-099, but bigger
i have a spring loaded bi-fold mirrored closet door bracket that looks exactly like the 23-099. in fact i ordered and received this bracket. my problem? the roller is 3/4 in wide but the track is approximately 1in. wide. my bad. i do not see this type of roller on your web site. any solut ... (cont.)
Home Owner Illinois
Jun 5, 2014
Home Owner from Illinois
Jun 5, 2014
Broken shoe assembly
I have broken pivot shoe assemblies in 2 of my vinyl double-hung windows and am looking for the proper replacement. The attached pictures show one of the broken assemblies and the 2 stickers I found on top of the window frame. Can you help me find the replacement part that I need? Thanks. ... (cont.)
Quick Learner
Jun 5, 2014
Quick Learner
Jun 5, 2014
Contractor NY
Jun 5, 2014
Contractor from NY
Jun 5, 2014
1/16" window clips
Where is the 1/16" offset version of your 70-015?
Home Owner Minenapolis
Jun 5, 2014
Home Owner from Minenapolis
Jun 5, 2014
Window latch
Both of these window latches are broken and I need replacement parts. Seems like fairly flimsy/cheap plastic
Home Owner lexington KY
Jun 5, 2014
Home Owner from lexington KY
Jun 5, 2014
Balance tip color not seen
The color of my 35" or 36"3/8" Spiral Tube Tilt Window balance cannot be determined. The bottom (tilting part) measures 36" high and 32" wide. The brand name of these vinyl windows is not obvious. I need help in ordering the correct window balance. Thank you.
Home Owner Moorestown, NJ
Jun 5, 2014
Home Owner from Moorestown, NJ
Jun 5, 2014
Replacement Window Crank Needed - Connlain
I need a replacement left handed crank for a wood framed window. "Fred Reuten Inc." is on the opposite (still installed/working) right handed crank & glider. No other markings or model numbers were found. I have included photos of the right handed crank which is still installed & operational. I have ... (cont.)
Quick Learner Canada
Jun 5, 2014
Quick Learner from Canada
Jun 5, 2014
84-223 + keeper?
I need an 84-223 but I also need the metal keeper that the latch hooks on to. It is mounted on 1/2" centers. Also my original hardware is a cream color. Is that color available? Thanks. Dave