Viewing all customer Discussions for:
Door & Window

Quick Learner Mountain View, Califor...
Mar 7, 2013
Quick Learner from Mountain View, California
Mar 7, 2013
Channel Balance 30 3 JN Caldwell
Hello, Can you please help me to ID the correct replacement channel balance for my window. Marking on channel balance is 30 3 JN Caldwell Marking on window is MFGR: RYL-017-1 SERIES: VS-5A MST: 4-0 x 6-0 MVT: 48" x 36" channel balance is 31" long Thanks, Cristin
Quick Learner Palm Springs
Mar 6, 2013
Quick Learner from Palm Springs
Mar 6, 2013
Difference between 39-090 and 39-187?
Hi there! My window guy had me order the DYAD 5" CRANK numbers 39-090 and 39-089 (for the left and right windows that we need to replace) from y'all and I currently have them. They look exactly the same as the 39-187, but want to double check before I spray paint them, (as I need them in an alum ... (cont.)
Quick Learner Weeki Wachee, FL 3460...
Mar 6, 2013
Quick Learner from Weeki Wachee, FL 34607
Mar 6, 2013
Compatible part
I think your part #18-044 top sash guide is the closest thing I can find to replace broken guides on my windows. Typically the little tab that catches on the spring breaks off. However the top of my guides is 7/8 by 182, not the 7/8 by 11/16 of your part. Can I use your 18-044 as a replacement on ... (cont.)
Home Owner Boynton Beach FL
Mar 6, 2013
Home Owner from Boynton Beach FL
Mar 6, 2013
PGT Window Crank, White
Looking for one left hand white crank unit for a PGT Industries AW406 window dimention 5 1/4" top hole to bottom hole 1 1/8" bottom holes center John
Quick Learner NY
Mar 6, 2013
Quick Learner from NY
Mar 6, 2013
need face mount keeper
I'm looking for face mount keepers for my sweep locks. The sweepers "sweep" a radius of 7/8th inch, so I think I need a keeper with an opening of double that or 1 & 3/4th inches. Is this the widest face mount model that you have? Here's a photo of the sweeper side. Thanks, Jason
Contractor Prospect Ct
Mar 6, 2013
Contractor from Prospect Ct
Mar 6, 2013
narroline cord balances
window size is 2032 stamp on balances I think is J41 519 1 88.....hard to read though....need help ID...ing correct replacement part Warren
Handy Person Australia
Mar 6, 2013
Handy Person from Australia
Mar 6, 2013
Replacing cluttch pin on window balance
I am looking for friction shoe replacement. Your clutch pin looks like my one. Can you please have a look on my photos and let me now if it is the same. Please can you explain me how I replace it. Thanks a lot. Victor.
Handy Person Chicago
Mar 6, 2013
Handy Person from Chicago
Mar 6, 2013
how to work adjustment screws on kawneer door
I have a Kawneer door that on side is down. There are two adjustment screws, but they don't seem to do anything. How are they supposed to work?
Contractor Michigan
Mar 5, 2013
Contractor from Michigan
Mar 5, 2013
S-751 knifelock balancer 28HD and a 34HD
S-751 knifelock balancer 28HD and a 34HD. Do these fit on the Craftline wood windows. This manufacturer is out of business and I have a customer that needs to replace at least two balancers. These windows have the vinyl track sash liners.
Handy Person Grove, ok
Mar 5, 2013
Handy Person from Grove, ok
Mar 5, 2013
Series 900 Spiral Balance
I have a 22.5 lb window sash for a single hung tilt window. The tube lenght is 28" and the current color is red. Should I upgrade to a green tip?
Home Owner Atglen PA
Mar 5, 2013
Home Owner from Atglen PA
Mar 5, 2013
broken window metal strips
Hello, I have two broken windows. The metal stips on the right hand side of the windows are broken. I need to obtain replacement parts. I have attached photos of the broken parts. Thank you, Joanne
Quick Learner Perkasie, PA
Mar 5, 2013
Quick Learner from Perkasie, PA
Mar 5, 2013
Pennco Tilt Balance Shoe
Need 2 replacements for this window Balance shoe. See attached picture. Pennco Single hung tilt window.
Home Owner Alpharetta, GA
Mar 5, 2013
Home Owner from Alpharetta, GA
Mar 5, 2013
Replacement window locks
I have MW windows in my home which was built in 1995. 8 of the locks are broken so I need to replace them. Attached are two photos of the locks. Can you please help me determine which one I need? Monica
Home Owner pennsylvania
Mar 5, 2013
Home Owner from pennsylvania
Mar 5, 2013
Channel Balance needed
Hello, I was sent to you from the window manufacture(interstate windows) the picture attached is channel balance i am looking for , looks to be 20 inches has a db102 20b stamp in it..its from a fold out double hung window.. let me know if you have these or where i can get these or if a similar on ... (cont.)
Quick Learner
Mar 5, 2013
Quick Learner
Mar 5, 2013
Searching for hr25
I have identified our channel balances as 351 block and tackle balances with 33" long metal channel, non-tilt window. I do not understand the option selection. I have looked for a stamp or a mark on the window frame and cannot find one to indicate weight. Also, the removal of the channel balance d ... (cont.)
Home Owner Long Beach, CA
Mar 4, 2013
Home Owner from Long Beach, CA
Mar 4, 2013
Replacement for dual rollers
I would like TWO steel dual rollers to replace the brand Truth #30419 Please advise. Jeff 1980 U.S. PAT. 4.194.266 1982 CAN. PAT. 1.125.579 30410 MADE IN U.S.A.
Quick Learner Monmouth Jct
Mar 4, 2013
Quick Learner from Monmouth Jct
Mar 4, 2013
Anderson window sash balance
I have Anderson windows who's sash cords are broken. I opened up on of the window and got the following info from the balance body "E209#315-85". But I could not find a sash balance with this number. Can you help?
Landlord Middle River MD 21220
Mar 4, 2013
Landlord from Middle River MD 21220
Mar 4, 2013
Need a new pivit and lock
I need to order a pivit hinge and locking mechanism for an aluminum Amarlite door. I have attached a few pictures to illustrate the look of the doors.
Handy Person new york
Mar 1, 2013
Handy Person from new york
Mar 1, 2013
need to replace andersen balance box
here is the number on the bottom of the box i removed. 113 5 27 600. hard to read the last three digits, if not 600 then 660 or 669. i will need 12 i think
Home Owner Flower Mound, TX
Mar 1, 2013
Home Owner from Flower Mound, TX
Mar 1, 2013
General Aluminum spiral replacement
I have several windows that will need spiral replacement. I believe the manufacturer is General Aluminum. House was built late 1990's. Window measures 35" x 60". Rod ID is 3/8" and 30" long. Bottom clip(?) is labeled 63. Attached are a few photos. I would need parts and instructions, please! Th ... (cont.)