Viewing all customer Discussions for:
Door & Window

Quick Learner Leesburg VA
Jan 18, 2013
Quick Learner from Leesburg VA
Jan 18, 2013
window balance parts
I ordered the wrong parts in my last window balance order. The barrel part of the balance was right, but the end of it was wrong - too big. Please advise asap as a larger window balance order is being held up for this issue. Ed
Quick Learner Woodland hills, CA
Jan 17, 2013
Quick Learner from Woodland hills, CA
Jan 17, 2013
Width of 70-086?
I need to purchase a hundred pieces of the 1/8 offset clips #70-086. I am using them for a special project that has nothing to do with windows. All I need to know is the width of the clip since you only specified the length which is 13/16. Thanks.
Home Owner Port Hueneme CA
Jan 17, 2013
Home Owner from Port Hueneme CA
Jan 17, 2013
ww or mm Channel Balances
I need to my window Channel Balances 23-3 KE5 CMC 45 Channel Balances he has a length 24 inch ,channel width 1/2 I ask for sending the order form, I will pay Thanks,Wojciech
Quick Learner Fort Wayne Indiana
Jan 17, 2013
Quick Learner from Fort Wayne Indiana
Jan 17, 2013
Thumb Latch is ready to fall off my AW sliding door
I have an older ( pre 86 ? ) Anderson Patio Door and the Thumb Latch seems as if it's going to break off at any time... Do I need just the Thunb Latch or is the internal locking mechanism going bad as well ? Which Model #'s might these be ??? I believe it's an old reachout lock
Home Owner Hatboro
Jan 17, 2013
Home Owner from Hatboro
Jan 17, 2013
2" hole distance window latch
Cannot find correct hole placement and distance for window latch. Holes are 2" apart and centered front to back. I ordered from you a few years ago. Do you keep ordering history?
Quick Learner New York
Jan 16, 2013
Quick Learner from New York
Jan 16, 2013
Self-adjusting Bi-fold Bottom Roller
I am looking for a Self-adjusting Bi-fold bottom Roller. Cox 43-051. Its length is like 2 inche long. I have attached the pic, please let me know if your company have the part.
Contractor irvina Ca
Jan 16, 2013
Contractor from irvina Ca
Jan 16, 2013
Alenco Window Balance 2740
I need Window Channel Balance L & R, 28 in. ( ALENCO )
Quick Learner Colorado
Jan 16, 2013
Quick Learner from Colorado
Jan 16, 2013
Door Handle replacement
This is a photo of my door. The broken piece is obvious. Mid-screw to mid-screw is 4". Can I replace only the broken piece, or do I need to buy both the in and out handles? Also, which part should I get? Thanks!
Quick Learner Nicholasville, Ky
Jan 16, 2013
Quick Learner from Nicholasville, Ky
Jan 16, 2013
Help with pivot shoe.
Possibly a Jeld wen window. They are very common here. It has a patent number: 5.697.188. Thanks,
Quick Learner Jacksonville
Jan 16, 2013
Quick Learner from Jacksonville
Jan 16, 2013
top sash guide for kinco windows
please review the pics attached, I have a top sash piece that I think is 18-044, I know the windows are kinco.. I got some replacements from them before they left Jacksonville. I am looking for the piece that goes on teh bottom of the rod, in the pics. there is also 2 pics of each side where about 2 ... (cont.)
Quick Learner
Jan 16, 2013
Quick Learner
Jan 16, 2013
Need replacement Window latches
I am looking for some right and left side window latches. They are 5 3/8 inches long. All I can find are those that are 5 5/8 inches long. They are internal mounted and tan in color. See attached pictures. Any sugestions? Thanks, Rick
Quick Learner Massachusetts
Jan 15, 2013
Quick Learner from Massachusetts
Jan 15, 2013
S500-28 Tip Color
I'm replacing old (very old) spiral balances and need assistance on which tip color to order. Tube length = 28" Diameter = 5/8" Sash weight = 12.6 pounds Brian
Home Owner GA
Jan 15, 2013
Home Owner from GA
Jan 15, 2013
3/8" dia 30" Spiral balance
I had spiral balance, 3/8" tube diameter and 30" length. The color of the tip is red. What kind of replacement should I order.
Quick Learner California
Jan 15, 2013
Quick Learner from California
Jan 15, 2013
Fentron replacement casement crank
Need r and l for this. 3 7/8" inner holes 4 3/4 outer. 9" arm. Handle stamped Fentron Stella casement frame
Quick Learner Ann Arbor, MI
Jan 15, 2013
Quick Learner from Ann Arbor, MI
Jan 15, 2013
Hope's? Casement operators - OLD
Hi There, Looking for replacement operators for what I think may be Hope's steel casement windows circa 1939(ish). Pictures are below - stamped inside the operator cover are the words "Parker" and "Erie." Eire is stamped directly below Parker. A google search on those words and windows yielded ... (cont.)
Contractor pa
Jan 15, 2013
Contractor from pa
Jan 15, 2013
Andersen Sash Balance,
d19 7#27 8 84 number on the balance glass size 32 1/2 x 20
Handy Person Quincy, MA
Jan 15, 2013
Handy Person from Quincy, MA
Jan 15, 2013
How do I go about repairing the balances on my tilt window?
this video is great. I ordered the charging tool. I want to order 2 new spiral balances for the upper sash and 2 new pivot shoes. I have american craftsman silverline tilt vinyl windows. How do I determine the spiral balance length and pivot shoes to order? Also the video does not show how ... (cont.)
Quick Learner Pompano Beach, Florida
Jan 15, 2013
Quick Learner from Pompano Beach, Florida
Jan 15, 2013
Need Two Replacement Rollers for Sliding Aluminum Glass Door
Please see attached! I went to home depot and could not find one that with the wheel fully extended was tall enough. I've attached a photo of the part + a sketch of the measurements, but here's the breakdown: - Wheel diameter appears to be 1-3/8" made of nylon/plastic - When fully extended, he ... (cont.)
Quick Learner Florida
Jan 15, 2013
Quick Learner from Florida
Jan 15, 2013
5/8 Top Sash Guide
I have some 22 year old windows which use the Series 351 channel balancers....which I have ordered. The top sash guide is similar to the Model 18-009. The differences are: 1: The 19/32 dimension is 7/16. (right pic) 2: The "not shown" dimension below is 5/16. (right pic) 3: The 11/16 dimen ... (cont.)
Home Owner New York, NY
Jan 15, 2013
Home Owner from New York, NY
Jan 15, 2013
Will a 5/16" spindle work with the 40-150
Hello, please advise if a 5/16 spindle will work in the 40-150 with the insert removed. Thank you