Viewing all customer Discussions for:
Door & Window

Home Owner Portland Oregon
Jul 30, 2012
Home Owner from Portland Oregon
Jul 30, 2012
Broken Latch for Pozzi Awning Window
I am trying to replace the handle for a Pozzi Awning Window. Do you have this part?
Quick Learner Bahamas
Jul 30, 2012
Quick Learner from Bahamas
Jul 30, 2012
split arm casement operator
13" split arm operator needed for andersen casement window.
Handy Person CHRISTIANSTED USVI
Jul 30, 2012
Handy Person from CHRISTIANSTED USVI
Jul 30, 2012
Jalousie Window Operators
I am attaching photos and a sketch with measurements of a Jalousie Window Operator like the ones installed on a house in Christiansted, St. Croix, US Virgin Islands. I need to know if you have a replacement model for this and I need a quantity of four (4) units. I also need to know if you can s ... (cont.)
Home Owner New Haven,ct
Jul 30, 2012
Home Owner from New Haven,ct
Jul 30, 2012
andersen balancers 11600-17 E67 927 10 87.
Hi I like to know what part no. I need for replacement. My no. is 11600-17 E67 927 10 87. Thanks Dominic...
Handy Person San Mateo California 9...
Jul 30, 2012
Handy Person from San Mateo California 94401
Jul 30, 2012
Quaker Window Pivot Lock replacment
Greetings,I have attached images of a Pivot Lock / Pivot shoe for a Quaker window. I need to purchase 1 dozen ofthese replacement parts. PLease let me know if you can help me. Thank you very much,Jim
Home Owner virginia
Jul 30, 2012
Home Owner from virginia
Jul 30, 2012
S351-16 vs S390-16
The only stamping I see on my channel balance is 1620 and B.S.I. Judging from the pictures I think I need the S351 because the foot looks closer to what I have. Thanks, Andy
Quick Learner Florida
Jul 30, 2012
Quick Learner from Florida
Jul 30, 2012
Difference between Series 380 and 385
Can you tell me what the difference is between the 380 and the 385 series? I see the shoe has different numbers but they look the same in the picture. Mine are stamped 1720 and are 17 3/4" long. I need 4 of them. Thank you, Bill.
Home Owner Arlington, VA
Jul 27, 2012
Home Owner from Arlington, VA
Jul 27, 2012
Lock latch for window missing
I have a window with a missing latch lock (or sash lock). Would you guys happen to have a part similiar to the lock feature as shown in the photo? Thanks!
Home Owner 12077
Jul 27, 2012
Home Owner from 12077
Jul 27, 2012
Replacing handle 4-15/16" screw centers
I'm in need of a 4 15/16 inch inside pull for my white sliding glass door. Where can I find one?
Quick Learner long island
Jul 27, 2012
Quick Learner from long island
Jul 27, 2012
replacement partd for tilt window
Hi, do you carry the replacement parts in the image?
Professional Oceanside CA
Jul 27, 2012
Professional from Oceanside CA
Jul 27, 2012
Yellow tip sash balance
My customer needs a 34" long, 3/8 diameter sash balance for a tilt window. I saw yours but it only comes with a green or white tip apparently. Do you have one that can hold a window 25-30 pounds (yellow tip)? What would the cost be? What is your lead time? Thank you, Laurel
Contractor 6 Lakeside Lane, Durha...
Jul 27, 2012
Contractor from 6 Lakeside Lane, Durham, NC
Jul 27, 2012
bonneville window balance 11/10 34-D-40
I installed 30 bonneville gold series dbl hung windows. My trim guy shot thru most of the balances putting up the casing! Do you have replacement balances? The balance is marked 11/10- unique 34-d-40.I also have a picture if that helps thanks Chris
Home Owner Kitchen, living room, ...
Jul 27, 2012
Home Owner from Kitchen, living room, bedroom
Jul 27, 2012
Replacement Window Balancers
Window 1 (30" x 21.5") - balancer is 28" long, has a white tip, window weighs 13 pounds Window 2 (30" x 33.5") - balancer is 28" long, has a white tip, window weighs 19 pounds Window 3 (30" x 42.0") - balancer is 28" long, has a white tip, window weighs 23 pounds What are the correct ... (cont.)
Handy Person Madison, WI
Jul 27, 2012
Handy Person from Madison, WI
Jul 27, 2012
Looking for WeatherShield casement window lock
My house was built in 1976 and I believe the window manufacturer was WeatherShield, but I could be wrong. I have a few broken locks for the casement windows. I could not find the exact model I have and wonder if you carry it or could get it. If not, do you have something close that might work? I am ... (cont.)
Quick Learner
Jul 27, 2012
Quick Learner
Jul 27, 2012
Searching for 35-62
Hi This is apivot lock shoe part number 35-62 for the 8900 series window that I am looking for. Overall Length = 2 1/8" Width = 1" Thickness = 1/2"
Home Owner East Rutherford, NJ
Jul 27, 2012
Home Owner from East Rutherford, NJ
Jul 27, 2012
Need replacement pivot bar, 9749
I'm looking for replacement pivot bars. I do not know the manufacturer and there are no identifying marks on any of the windows. The only markings are on the pivot bars themselves, but my searches have turned up with nothing. The number on the pivot bar is "9749". The pictures I took aren't the ... (cont.)
Quick Learner Palm City, Florida
Jul 26, 2012
Quick Learner from Palm City, Florida
Jul 26, 2012
Identify Correct Channel Balance
The 1/2" Channel Balance looks like a 380 or 385. The top guide is certain, but the bottom guide doesn't look like either. The metal part is stamped with B.S.I. and 1010; it is 11" long. The window is 25 years old. I ordered this same part from you a number of years ago, both for this window ... (cont.)
Home Owner Burbank, CA
Jul 26, 2012
Home Owner from Burbank, CA
Jul 26, 2012
Screen door Roller assemble replacement
Looking for replacements for screen door roller assembly. Size is approx 2 1/4 x 1 1/4 x 1/2 inch.
Quick Learner Plano, TX
Jul 26, 2012
Quick Learner from Plano, TX
Jul 26, 2012
1990 Alenco window balance replacement
Please help me identify my balance. I believe the top piece is 19-005 but the bottom foot is hard. It measures 1 2/16" from top spike to bottom, 1 2/26" front to back, and 1/2" width. The only markings on the sash say 2740%
Handy Person Maryland
Jul 26, 2012
Handy Person from Maryland
Jul 26, 2012
need new channel Balance
Hello, I need to order the correct channel balance. This is 1/2 width, and 36 inch long. on the balance it self it has the 34 4 K CALDWELL Mark. Looks to be the 36" 380 Channel balance but i cant find the 344 option. Please let me know what I should order, here are some pictures