Viewing all customer Discussions for:
Door & Window

Home Owner Naples, Florida
Jun 11, 2012
Home Owner from Naples, Florida
Jun 11, 2012
Channel Balance for 2002 KINCO non tilt windows
I need to replace the 13" Channel Balances and the Top Sash Guides on my 2002 KINCO non tilt window. The balances are stamped 12 2 BSI. The top and shoe pieces are attached. I think that the match is S380-13. You show options 1210, 1220 and 1230 so I am not 100% sure what to order. The top sash ... (cont.)
Handy Person Turnersville NJ
Jun 11, 2012
Handy Person from Turnersville NJ
Jun 11, 2012
Andersen Window part
Replacement Window Balance. Double Hung window. J585#23 M600-2
Quick Learner Massachusetts
Jun 11, 2012
Quick Learner from Massachusetts
Jun 11, 2012
acorn clips: inside or outside?
I like the idea of using the acorn clips to hold my screens in. I need to install the screens on the second floor from inside the house. Can I use them on the interior side of the screen? If not, what do you recommend? -pb
Quick Learner Encinitas, CA
Jun 11, 2012
Quick Learner from Encinitas, CA
Jun 11, 2012
Millguard balancers
Hi, I am trying to figure out which balancer to purchase. It is stamped 26 4 FV CMC 7. The metal itself is 27 inches long and approximately 1/2 inch wide. If you could be kind enough to direct me to the same balancer, I would be appreciative. Thank you.
Quick Learner Egg Harbor Twp, NJ
Jun 11, 2012
Quick Learner from Egg Harbor Twp, NJ
Jun 11, 2012
Pivot Shoe for Patriot Tilt-in
I have Patriot 2-7/8 thick double hung windows manufactured in 1995. The Pivot Shoe is broken on two of my 21 windows with the rest soon to follow I'm sure. I have narrowed my search down to two options off of your website. To the best of my ability to measure while the window shoe is in plac ... (cont.)
Home Owner Napoleon, Ohio
Jun 11, 2012
Home Owner from Napoleon, Ohio
Jun 11, 2012
window crank for '68 Craftline Windows
I need to replace a few casement window cranks in my home. Home was built in 1968 with Craftline windows. Do you have any that will work? Thanks! Tony
Home Owner
Jun 8, 2012
Home Owner
Jun 8, 2012
Is 26-314 available in Black?
Top Tilt Latch Pair, 1-3/8" Product Code: 26-314 I've been doing some repairs on my windows and need some more Top tilt latches and yours are the closest match i've found. They measurements are the same except yours are 29/32" wide and mine are 27/32" wide but i think it would work ... (cont.)
Quick Learner St. Paul, MN
Jun 8, 2012
Quick Learner from St. Paul, MN
Jun 8, 2012
Vent Latch 26-122 in different colors?
I need about a half-dozen of these window locks to replace broken ones. My vinyl windows are a brown "wood grain." Can I get these in a brown?
Handy Person 1419 130th street coll...
Jun 8, 2012
Handy Person from 1419 130th street college point ny 11356
Jun 8, 2012
pivot bar bracket
please see attachment if you have these windows parts i need 2 and 2 left
Home Owner Cincinnati Ohio
Jun 8, 2012
Home Owner from Cincinnati Ohio
Jun 8, 2012
Pivot shoe: Matches 15-208?
I am thinking the 15-208 matches the shoe I need. See pictures. Please confirm.
Quick Learner Valley Springs
Jun 8, 2012
Quick Learner from Valley Springs
Jun 8, 2012
Need replacement balances, do not have originals
I have a customer that has non tilt vertical slide window 1/2 channel the window slide measures 21 1/2 x 16 5/8 , the overall window is 22x34. The channel balances are gone. Don't have parts to compare. Hera is a picture of the window attachment.
Home Owner Indianapolis
Jun 8, 2012
Home Owner from Indianapolis
Jun 8, 2012
Handle Replacement for Dorwal?
My sliding aluminum and glass patio door is 1-1/2" thick; probably installed when the house was built in 1961, but I'm not certain of that. Existing handle has screw holes 3-1/2" OC. It has a keyed, internal locking mechanism, with a thumb latch located in the middle of the inside handle, which is a ... (cont.)
Home Owner satellite beach, fl
Jun 8, 2012
Home Owner from satellite beach, fl
Jun 8, 2012
tool for window balance
i need to adjust the balance on my kinco windows that were installed in 2005. i understand there is a tool available that i could insert into the balance to tighten. do you sell this tool? Michelle
Quick Learner Toronto
Jun 7, 2012
Quick Learner from Toronto
Jun 7, 2012
Tumbler lock for sliding glass door
Hi, I have a 1.5" thick sliding glass doors. Can you suggest a tumbler lock for it? My handle is black and looks a lot like your 82-002K Thanks, M.
Handy Person Costa Mesa, CA
Jun 7, 2012
Handy Person from Costa Mesa, CA
Jun 7, 2012
23-043, but with a "flange?"
I don't see any parts like 23-043 that include the FLANGE I need to make it fit the track snug.Do I have to Bend the new part out to make it flange or is there a different part?The body of the part is 5/8" wide but the Flange dimension is 7/8" to fit the track.
Handy Person Lexington, MA
Jun 7, 2012
Handy Person from Lexington, MA
Jun 7, 2012
replacement screen corner keys
Hello, I need to fix a broken screen sash and I am looking for replacement corner keys and top tilt keys. The top tilt key is 7/32 X 7/32 and the corner key is 5/32 X 7/32. I have included pictures of: 1. broken corner key 2. broken top tilt key 3. the ends of the sash lengths where ... (cont.)
Contractor Cocoa Beach, Florida
Jun 7, 2012
Contractor from Cocoa Beach, Florida
Jun 7, 2012
Channel Balance Replacement
I pulled 6 channel balances out of 3 windows. Four of them are numbered 2240Z and two are numbered 2240. The 2240Z's appear to be newer. The 2240 and 2240Z were mixed together in 2 windows so my best guess is that the 2240's are old and that the 2240Z's were used as replacements sometime in the p ... (cont.)
Quick Learner Queens, NY
Jun 7, 2012
Quick Learner from Queens, NY
Jun 7, 2012
Jeldwen Screen Door Wheel
I'm trying to find replacement wheels for my Jeldwen sliding screen door. Please see attached file and let me know if you carry this type of wheel. Thank you for your time.
Home Owner Louisville ky
Jun 7, 2012
Home Owner from Louisville ky
Jun 7, 2012
26-116 available in Beige?
Can the 26-116 be purchased in beige or can you find them
Home Owner Tucson, Az
Jun 7, 2012
Home Owner from Tucson, Az
Jun 7, 2012
Patio door hard to open; need new rollers
I have owned the house for 16 years and have started having trouble opening and closing my patio door. I took the door out and found that the rear roller has come off. I tried to find some information on line but to no avail. The label is still attached to the door but is worn. The information I ... (cont.)