Viewing all customer Discussions for:
Door & Window
Purchasing Agent
North Kingstown, RI
Jun 14, 2012
Purchasing Agent from North Kingstown, RI
Jun 14, 2012
Window Screen Replacement Clips Needed
Attached are three photos of window screen clips for our high school screens. Do you carry these or a similar item we could use? Ev
Home Owner
Mountain Lakes, NJ
Jun 13, 2012
Home Owner from Mountain Lakes, NJ
Jun 13, 2012
Need replacement crasement window mechanism
I need help before ordering a replacement window crank. The number on the hinge is 20755. I think it's a 9 1/2". Please take a look at the attached photos.
Home Owner
Mims Florida
Jun 13, 2012
Home Owner from Mims Florida
Jun 13, 2012
Top Tilt Latches
Help.. I need several top tilt latches, bronze in color preferably. The windows are probably 30 years old and were made in Georgia I beleive.. I can't remember the manufacturers name. the dimensions are 2 1/8 " body length (not locking hook)by 3/4" width. I need several if you have them, again b ... (cont.)
Home Owner
Attleboro, MA
Jun 13, 2012
Home Owner from Attleboro, MA
Jun 13, 2012
Awning window operator
We need to replace an operator and are not sure what the arm is and what to measure. We did not find a name on the operator. Can you please help. Thank you!
Home Owner
West Palm Beach,FL
Jun 13, 2012
Home Owner from West Palm Beach,FL
Jun 13, 2012
set screw
Does the 39-205 use a set screw? I need a snap-on type that is set-screw-less,in white.
Quick Learner
Boulder CO
Jun 13, 2012
Quick Learner from Boulder CO
Jun 13, 2012
Window balances
I have two windows that have broken window balances. From watching your videos it looks like they are non-tilt channel balances. The windows are different heights, but on the one I have taken apart already, the balance has a "26" imprinted on it. (I'm guessing this is length). It is 1/2" wide. ... (cont.)
Home Owner
massapequa new york
Jun 13, 2012
Home Owner from massapequa new york
Jun 13, 2012
replacement "keeper" fpr certainteed double-hung windows
I need to replace a few of the awning type window "keepers" on my certain-teed double hung windows. the openings are (approx) 2 3/8" long x 3/8" wide x 1/2 " deep any advise ?
Landlord
Vancouver, wa
Jun 13, 2012
Landlord from Vancouver, wa
Jun 13, 2012
identify correct balance
I have a rental with vinyl windows installed 10-12 years ago. The balances installed have 18 3 BS1 stamped on them. I cannot get them to engage properly, the tail end of the balance always sticks out past bottom of window. It has been a while since this window has functioned correctly. Overall w ... (cont.)
Handy Person
Northern California
Jun 13, 2012
Handy Person from Northern California
Jun 13, 2012
Side Load Single Hung Balance Spring
I'm so glad I found your video as I have a number of windows that are becoming increasingly difficult to open and close. A few have had the springs break. Now that I know how based on your site, I want to make sure I purchase the correct parts. I've attached a PDF document that has pictures o ... (cont.)
Home Owner
double sash window- No...
Jun 12, 2012
Home Owner from double sash window- Non-Tilt
Jun 12, 2012
Channel Balance replacement
I would like to order a channel balance replacement. I attempted to call to verify the correct part and order it by phone but got your voice mail asking me to call back. I need a replacement channel Balance for a double hung window Non- Tilt and some other repair parts. I have removed both Chann ... (cont.)
Quick Learner
Santa Clarita
Jun 12, 2012
Quick Learner from Santa Clarita
Jun 12, 2012
Channel Balances breaking under tension
I ordered and tried to install 2 S385-27 2650 channel balances. Once the channel balances were installed, I tested the window a few times. After about the third time one of the channel balances broke. The pin that holds the spring into the assembly sheared off. I then installed the old channel b ... (cont.)
Quick Learner
window lock
Jun 12, 2012
Quick Learner from window lock
Jun 12, 2012
Replacement part for window lock
We have an anderson window (installed 1995) with a stripped out component within the locking mechanism. It is the small piece in the attached pictures. What part do I need to order to fix this? Thank you!
Home Owner
Missouri
Jun 12, 2012
Home Owner from Missouri
Jun 12, 2012
Window screen clip
Hello. I have an RV that has plexiglass storm coverings on the screens in the entry door. The existing white nylon clips that hold the storm windows to the door are brittle and breaking, so I need to replace them. They have a 1/8 in offset, measure 1/2 inch long and 1/4 inch wide. The screws that ... (cont.)
Quick Learner
Windermere Fl
Jun 12, 2012
Quick Learner from Windermere Fl
Jun 12, 2012
metal top sash guide for channel balance
I have a top sash I need as per the picture attached. None of your stack ones seem to fit. It is made of aluminium and fits a 19-041 channel balance top. I would need about 25 pieces and a plastic version would be fine.
Handy Person
Sterling Heights, MI
Jun 12, 2012
Handy Person from Sterling Heights, MI
Jun 12, 2012
Tandem Patio Door Rollers
I'm looking to replace my patio door rollers. I have identified them as PE Del Mar part # 4257, style D-5358 SV2 (1.5" tandem steel wheel roller). Do you carry this part (or a replacement)? Your part # 81-051 is very similar, but it has flared tabs on the side (I could probably bend them flat) and i ... (cont.)
Home Owner
Fort Collins, CO
Jun 12, 2012
Home Owner from Fort Collins, CO
Jun 12, 2012
window gaskets
Hi, I have two types of window gaskets to replace, both from casement windows and I am not sure what type they are or what material; they appear to be soft rubber with a rigid spine. The first three pictures are different angles of the first, the next two are of the second. Thanks for your help! ... (cont.)
Home Owner
Colorado Springs
Jun 12, 2012
Home Owner from Colorado Springs
Jun 12, 2012
Channel Balance stamped 2090 27
All dimensions match the standard channel balance, but my balance is stamped 2090 27. Which one do I order?
Contractor
windows with spiral ba...
Jun 12, 2012
Contractor from windows with spiral balances
Jun 12, 2012
Window glides
I'm looking for window glides, the ones that go on the face of the sash and limit lateral movement. They appear to be nylon.
Handy Person
The United States
Jun 12, 2012
Handy Person from The United States
Jun 12, 2012
Weep Hole 1/4 x 1 3/4
I am in need of weep hole covers that are MISSING from each of my windows. I have attached a picture of the weep hole itself. Dimensions of the weep hole are 1/4" high x 1 3/4" long. The windows are aluminum and have no visible markings or labels on them. They are said to be less than 10 yrs. old ... (cont.)
Home Owner
PENNA
Jun 11, 2012
Home Owner from PENNA
Jun 11, 2012
WHERE DOES IT ATTACH ON THE SASH
I have all the parts for a anderson split arm operator 1361318 and 1361210 rh hand bracket with post where does it attach on the sash. At one time I think the sash was replaced but the crank arms where never hooked up because there no holes for the bracket on the sash. please advise ... (cont.)