Viewing all customer Discussions for:
Door & Window

Home Owner Royal Oak, MI
Jun 18, 2012
Home Owner from Royal Oak, MI
Jun 18, 2012
Screen Ports
These are trapozoidal shaped screen ports that hinge at the top and open to allow access to my window handles. These are used in an urban residential application so I'm not sure if they are commercial windows or now but I think they might be. The hinge pins seem to break off easily. They are plastic ... (cont.)
Quick Learner Gulfport, MS
Jun 18, 2012
Quick Learner from Gulfport, MS
Jun 18, 2012
Window can't be removed; how do I replace balance?
Existing windows have the 17" Series 400 Spiral Balance. There is not a removable metal bracket on the bottom of the window. There appears to be metal bracket up in side the side frame of the window that could only be removed by taking the window sash out of the frame which appears to be impossi ... (cont.)
Handy Person
Jun 18, 2012
Handy Person
Jun 18, 2012
Truth EntryGard Operator
My Operator looks similar to part # 39-035 with the screw holes for the sill matching at 4 7/16" - but my arm length is 5 1/2" not the 3 15/16" listed on the diagram. Do you have a part that matches or should I order and then re-adjust the bracket on the window? The 'triangle' arm is stamped on ... (cont.)
Home Owner Phoenix Az
Jun 18, 2012
Home Owner from Phoenix Az
Jun 18, 2012
screen door corner insert
my roller has a stamped # of B221SSP and the 1" nylon roller has like steel washers on each side smaller then the nylon roller, so looking at your web site the one compareable to mine dosen't, also the picture i'm sending is broken and missing the steel washers that i'm asking about your thought ... (cont.)
Quick Learner
Jun 18, 2012
Quick Learner
Jun 18, 2012
How to remove 84-066 roller?
There are two rollers on top and bottom. With the adjusting screw on top and bottom of the horizontal rails How to remove the roller assembly?
Home Owner Maryland
Jun 15, 2012
Home Owner from Maryland
Jun 15, 2012
Replacement Awning Window Operator
Do you offer a replacement for the Truth Hardware 'Roto Gear' Awning Window Operator (12" Single Pull) Part# 11.30.32.001 (113032001) (White)?
Home Owner New Mexico
Jun 15, 2012
Home Owner from New Mexico
Jun 15, 2012
What stamp do I choose for 27DS...42
I am trying to identify the correct channel balance to order. My part looks just like part number S350-28, but the part number stamped on my channel balance does not match any of the options shown for that product on the web site. My channel balance is showing a number 27DS...42. Please see the a ... (cont.)
Quick Learner
Jun 15, 2012
Quick Learner
Jun 15, 2012
Replacement Channel Balance
Hi, I have 2 channel balancers that need replacement with milgard windows. They have a stamp "23 5 HS Caldwell", the length of the metal portion is about 24 inches. The larger of the plastic parts is slightly larger than 1" depth so I assume it is the 1-3/32", and the smaller is about 1/2" ... (cont.)
Home Owner Connecticut
Jun 15, 2012
Home Owner from Connecticut
Jun 15, 2012
Skylight operator needed
When we purchased our house one of the skylights was missing the operator. I've attached a photo here. Can anyone help us to identify a replacement? We have been unable to identify the manufacturer or any serial numbers.
Handy Person st paul
Jun 15, 2012
Handy Person from st paul
Jun 15, 2012
Internal parts for 39-329 broken; replace whole unit?
Can any internal parts be replaced or do I need a complete unit
Quick Learner Peoria, AZ
Jun 15, 2012
Quick Learner from Peoria, AZ
Jun 15, 2012
channel balance 19-002 and 15-002
the code on my channel balance is 27 5 HR the Metal part of channel is 28" and looks like it uses guides 19-002 & 15-002
Quick Learner Minneapolis, Mn
Jun 15, 2012
Quick Learner from Minneapolis, Mn
Jun 15, 2012
Replacement latch for Traco Tilt window
I am looking for the window latch for a traco tilt window. I am thinking it is the 26-243. I need both left and right. The latch has a patent number of 5.139.291 with another number of 2R. I have attached a photos of the latch. If you need I can send you the latch itself. Thank you. Lynn ... (cont.)
Home Owner Kirkland, WA
Jun 14, 2012
Home Owner from Kirkland, WA
Jun 14, 2012
Window Sash Top Stop?
Can you identify the part shown in the attached photos? The length is 3.25". There are two installed in each of the Weathervane double sash windows. The windows were installed in 1984. I looked through your catalogue and couldn't find a match. Thanks, Kent
Home Owner Ohio
Jun 14, 2012
Home Owner from Ohio
Jun 14, 2012
Andersen balance ID help
Dear Swisco, I'm trying to find the correct replacement balance for my Andersen doublehung window. The balance has 11600-17 on one side, 11600-A3 on the other, and BD31 / 89 on the end tab. No other number are stamped or inked. Window is 28.5" wide. Any suggestions? Thanks, Ralph ... (cont.)
Home Owner Hilton Head Island
Jun 14, 2012
Home Owner from Hilton Head Island
Jun 14, 2012
crank handles-Caradco windows
I need 16 units of a crank handle to match the color of my exisiting handle bases of Caradco windows. Style #10579 will work and the color needs to be a dark bronze. I've a photo of the oringinal crank handle that I can email you for reference. I understand this original handle is no longer availa ... (cont.)
Handy Person NJ
Jun 14, 2012
Handy Person from NJ
Jun 14, 2012
Anderson replacement balance
I have the following numbers on the old balance. Can you recommend the replacement? 11600-17 D0 725 10 B7
Handy Person michigan
Jun 14, 2012
Handy Person from michigan
Jun 14, 2012
storm door hardware
I would like to replace the hardware in the images. I cannot find the make or model on hardware or door
Handy Person Van Nuys- California
Jun 14, 2012
Handy Person from Van Nuys- California
Jun 14, 2012
What is the height of the 87-137
I have to know the high including the part of the roller out of the frame
Home Owner
Jun 14, 2012
Home Owner
Jun 14, 2012
Window crank and cover
The crank handle came out of the mechanism. The window is a side out (left to right). The crank cover lays up against the ledge. The cover looks like part 39-322, but it isn't brass. It looks like white metal. I don't have any pictures, but I can take some. The part that holds the crank agains ... (cont.)
Quick Learner Montgomery NY
Jun 14, 2012
Popular Question Badge
Quick Learner from Montgomery NY
Popular Question Badge
Jun 14, 2012
What number Series 152 coil do I use?
I need to replace parts of my replacement window, and i matched my window with the following parts: Pivot true bar 26-030 Pivot Lock shoe 15-177 Balance Drum 15-157 Drum Holder 15-185 My question is; What number coil do i use? Is it the 3LB or 4LB of the 152 series? One is stamped CL ... (cont.)