Viewing all customer Discussions for:
Door & Window

Handy Person new jersey
Jun 7, 2012
Handy Person from new jersey
Jun 7, 2012
Tip color for an S600-29, 30 lb. Sash?
This is a tilt window, 5/8" diameter, 29" long. This is a different window and it is larger - around 30 lbs. I think it is a S600-29. What should the tip color be?
Handy Person New Mexico
Jun 7, 2012
Handy Person from New Mexico
Jun 7, 2012
My Window Channel Balance
Hi, I'm uploading the pictures of my window channel balance for you to help me to make the right order to replace it. The channel lenght is 27" The channel width is 1/2" The channel depth is 5/8" Please tell me which one I should order. Thanks TN
Quick Learner Kill Devil Hills, NC
Jun 6, 2012
Quick Learner from Kill Devil Hills, NC
Jun 6, 2012
Sweep Lock Replacement
I need help figuring out what part I need. This is one that is not broken. Distance between holes is 1-7/8" Setback is 11/16" Thanks. Dennis
Handy Person new jersey
Jun 6, 2012
Handy Person from new jersey
Jun 6, 2012
What color window balancer?
My window weighs about 20 pounds. Which is the correct color balancer to choose?
Handy Person Bermuda
Jun 6, 2012
Handy Person from Bermuda
Jun 6, 2012
Sizing needed for 40-183
I have a door-frame which measure 1 3/4 square. (The rest is glass). I need to know the measurement from the edge of the door to the outside edge of the plate which faces you. The plate is 7/8" wide so I suspect the distance to be approx 1 1/2". Also, how deep does the locking mechanism go inside t ... (cont.)
Home Owner Maryland
Jun 6, 2012
Home Owner from Maryland
Jun 6, 2012
Pivot Shoe identification
Can you help me identify the correct pivot shoe before placing an order. I believe the original part matches part number 15-046, but the wedge on the back side of the original part is blue not white as in part 15-046. Please see attached. Thank you in advance, Joe
Quick Learner
Jun 6, 2012
Quick Learner
Jun 6, 2012
Marvin window plunger pins
I've attached photos of top rail screen pin, plunger and spring assembly, and screen mounting receptacle. Are these parts you can get, or do you have something similar? Steve
Handy Person Fort Collins, CO
Jun 6, 2012
Handy Person from Fort Collins, CO
Jun 6, 2012
Cutting vinyl molding
What is the best way to miter cut vinyl molding like the 55-164? Also, I have some windows that need 55-164 molding and they are 7' tall. The 55-164 only comes in 6' lengths so what are my options? Can you butt this up and somehow "fuse the seam"? Thank you.
Handy Person Litchfield, IL
Jun 6, 2012
Handy Person from Litchfield, IL
Jun 6, 2012
tilt window shoe
I need two of these. The metal piece that the window peg slides into, is broken. I have included some pictures that may help in the identification. They measure 1/2" thick, not quite 2 1/4" tall and not quite 1 1/4" wide. I also need 1 Charging Tool for Tilt Windows (75-033). You can email me if you ... (cont.)
Quick Learner Golden Co
Jun 6, 2012
Quick Learner from Golden Co
Jun 6, 2012
Biltbest Window Crank Operators
I have about 5 wiBiltBest windows that do not close and open properly. They are roller openers. Please contact me
Handy Person columbia mo
Jun 6, 2012
Handy Person from columbia mo
Jun 6, 2012
coil balance replacement
I need to replace one of my coil balance shoes but dont see anything exactly like mine, so, I think that i can replace both sides with #15-158, S152-8, 15-143, & 15-144 would you agree?. i hope the pictures are good enough and my coil has an 8 stamped on it. thanks for your time and trouble, da ... (cont.)
Handy Person IL
Jun 6, 2012
Handy Person from IL
Jun 6, 2012
Weathershield Window Crank Handle
Looking to see if you might have weather shield Window Crank Handle - aluminum finish with grayish plastic end. Weathershield 45001
Home Owner Ottawa, Canada
Jun 6, 2012
Home Owner from Ottawa, Canada
Jun 6, 2012
Taking off old awning window crank
Hi, I am about to order a replacement awning window crank (your part number 39-037) but it is not clear to me how to remove the old one. Does the part come with installation instructions (from which I could work backwards) that includes pictures? Thanks in advance, Andrew p.s. V
Home Owner Collingswood, N.J.
Jun 5, 2012
Home Owner from Collingswood, N.J.
Jun 5, 2012
Replacing spiral balance, need to replace pivtot shoe, too?
I'm replacing the spiral balancer that is 27in x 5/8 red, my question is frist do I need to replace the pivot shoe, and if so what size do I need?
Home Owner scottsdale, AZ
Jun 5, 2012
Home Owner from scottsdale, AZ
Jun 5, 2012
Channel Balance stamped with 20S 28
My balance seems to match your 385-21. It has "20S 28" stamped on it. What should I order? Pete
Quick Learner Los Gatos, CA
Jun 5, 2012
Quick Learner from Los Gatos, CA
Jun 5, 2012
channel guide # 2740
did not find this item in your catalog measures 1/2"W x 28" Long - need to replace several need p[rice and how to clean + lubricate others
Quick Learner Medford Oregon
Jun 5, 2012
Quick Learner from Medford Oregon
Jun 5, 2012
caldwell balance replacement
The width is 1/2 inch and the length is 27 inches. I'm not sure which series I need. Number stamp appears to be 26 4 JE CALDWELL
Home Owner Charlotte, NC 28277
Jun 5, 2012
Home Owner from Charlotte, NC 28277
Jun 5, 2012
Replacement slide in tilt window latches
I can't seem to find the proper size latch for my tilt window latch. Hope you can help. Photos attached. Dimensions are: 2 3/8" L, 11/16" W, 7/8" D. Thanks, Ron
Landlord window part
Jun 5, 2012
Landlord from window part
Jun 5, 2012
window part
I need a replacement part for this item that retains the balance spiral to the slash. Please help me locate this part. Thanks.
Home Owner Ladera Ranch, CA
Jun 5, 2012
Home Owner from Ladera Ranch, CA
Jun 5, 2012
1/2" Wide Channel Balances Indenitfy
Hi, I'm trying to figure out which channel balance I need for my sash windows. I've attached the photos. They are 30" with the marking 2940 on them. I'm not sure which series (cl/1_2-inch-Wide-Channel-Balances) I should be ordering. Thanks, Jim