Viewing all customer Discussions for:
Door & Window

Home Owner NJ
Oct 27, 2010
Home Owner from NJ
Oct 27, 2010
channel balance
The channel balances in my windows appear to have a 15-004 shoe and a 19-005 top. (1/2" wide balance, non-tilt aluminum window) Do you have anything compatable? I need... one pair for a 16" 1520 BSI one pair for a 22" 2130 BSI two pair for a 28" 2730 BSI
Oct 27, 2010
Oct 27, 2010
Distance between mount center and bottom of top plate.
The distance between the center of the mounting hole and the bottom of the top plate is 3/4". Please see the picture below:
Quick Learner Orlando
Oct 27, 2010
Quick Learner from Orlando
Oct 27, 2010
Identify replacement
I have a non tilt aluminum window that is original to my 1989 house. It is very hard to open and close the window, the channel balances seem to not move smoothly with the window. I removed the balances to try and replace them, but do not see any serial numbers or other identifying numbers. I took ... (cont.)
Oct 26, 2010
Oct 26, 2010
ROTO Casement Operator in Almond
I would be happy to look into this; I will post again when I have more information.
Home Owner TX
Oct 26, 2010
Home Owner from TX
Oct 26, 2010
pivot bar 2" similar to 26-041
I have over 10 year old pivot windows with bars. They are cast and look similar to 26-041 without the flang on top. The other dimensions look correct. Do you have what I'm looking for, or other suggestions. I don't know the brand of the windows. I have severl bars that have broken and need repl ... (cont.)
Oct 26, 2010
Oct 26, 2010
MW Windows 3/8" spiral balance shoes
Click on the 'Spiral Balance' section in our sash support replacement hardware catalog. From there follow the steps to determine the proper replacement balance. Swisco is located in New Jersey.
Home Owner Santa Cruz, CA
Oct 25, 2010
Home Owner from Santa Cruz, CA
Oct 25, 2010
Will the orginal track with the new operator?
I need to replace on of my casement operators (from 1958, I believe) which looks identical to the picture of #39-021. Can I safely assume that the original track will work with the new operator?
Home Owner Endicott, ny
Oct 25, 2010
Home Owner from Endicott, ny
Oct 25, 2010
Required Door Width
Hello, Can you please tell me the door width required to use the Crossly Sliding door handle, product code 82-001? The product description did not list this dimension Thank you.
Handy Person Monticello, Indiana
Oct 25, 2010
Handy Person from Monticello, Indiana
Oct 25, 2010
1950 Spiral Balance
I have double hung sashes from around 1950 that use spiral balances similar to what you offer. However, my balances are completely contained in the lower sash. The tube is 1/2" in diameter and has a spiral groove running it's full length. The bottom end has a bracket with a bearing point for the ... (cont.)
Handy Person Palm Bay, Florida, USA
Oct 25, 2010
Handy Person from Palm Bay, Florida, USA
Oct 25, 2010
Can you replace nylon wheels with steel wheels?
The nylon wheels on my sliding door have worn out leaving BB's in the track. One side I removed the nylon wheel is worn around the bearing area. The assembly for this door is Product code 81-133 for an Alcan/Norandex brand. My question is would it be feasible to replace the nylon wheels and axles ... (cont.)
Home Owner Maryland
Oct 25, 2010
Home Owner from Maryland
Oct 25, 2010
Will this spline work on Andersen window screens?
Will this foam core spline work as a replacement for metal spine used 0n Anderson window screens. I bought the #59-250 from your company it was a to small I am using the thicker screen for pets to rescreen my anderson windows that use the metal spline. thank you
Home Owner Honolulu, HI
Oct 25, 2010
Home Owner from Honolulu, HI
Oct 25, 2010
Screen Door Rollers
The specifications for screen door rollers 84-101 and 84-016 appear to be identical - 1-1/4" dia and 5/16" thick. Product 84-016 indicates a 3/8" wide metal housing but similar measurements are not indicated for product 84-101. Do they both snap onto product 95-020? How can I determine whic ... (cont.)
Professional Kentucky
Oct 25, 2010
Professional from Kentucky
Oct 25, 2010
spiral balance cycles before failure
What is the number of cycles a balance is intended to handle before failure.
Quick Learner Dallas,TX
Oct 25, 2010
Quick Learner from Dallas,TX
Oct 25, 2010
channel balance Db27-3 replacement
I found the most similiar channel balance that I need to replace in your web. However, I am 100 percent sure if this will work. I don't know what is the manufacturer for windows, the replacement has letter and number. Db27-3. I found your series 380 is the most similiar one. Is it just okay to order ... (cont.)
Oct 25, 2010
Oct 25, 2010
This assembly without the bracket
The 15-058 is what you are probably looking for. There currently is only a drawing of it online, but it is the same assembly as the 15-027 but without the metal bracket.
Home Owner Redding, Connecticut
Oct 21, 2010
Home Owner from Redding, Connecticut
Oct 21, 2010
Awning window extension kit
I have two Andersen awning windows with operators similar to your 39-343. Andersen used to make an extension kit which had an extension piece to add to the operator arm and a longer bar for it to ride on. They have discontinued the part. Do you possibly have any in stock? Thanks
Oct 21, 2010
Oct 21, 2010
Hold up spring
Unfortunately the spring is not sold separately.
Contractor Wayne PA
Oct 21, 2010
Contractor from Wayne PA
Oct 21, 2010
Andersen replacement crank assembly
Hello, The 4 1/2" crank assembly, your product # 39-146, for a right and left hand assembly: does it come with the cover and the handle or must they be ordered separately. The original that I am replacing has the number 1361376 on the arm on the right hand assembly. Is this what I want? The window ... (cont.)
Home Owner Harrisburg, PA
Oct 21, 2010
Home Owner from Harrisburg, PA
Oct 21, 2010
double hung window lock
My house is 85 years old, and the windows no longer match up in the center. Do you sell a spacer to place under the keeper? I have two windows that were fixed with white plastic spacers, and don't know where they came from, but I do know they exist.
Home Owner Arkansas
Oct 21, 2010
Home Owner from Arkansas
Oct 21, 2010
replacement tandem rollers
I need two tandem replacement rollers for sliding glass door - outside - original is Truth # 30410. Which if your products is/are the correct one(s)