Viewing all customer Discussions for:
Door & Window
Home Owner
Stow, OH
May 1, 2026
Home Owner from Stow, OH
May 1, 2026
balancer and sash lock
channel balancers are all 31 inches long, plain balances (?), for tilt-in single hung bottom window sashes only marking on them is "31B BSI TH" windows all have a sticker on the sash frame "Astoria-300V Single Hung" I also need new sweep locks for every window I have more pics I can send if needed ... (cont.)
Handy Person
Claremont, CA
May 1, 2026
Handy Person from Claremont, CA
May 1, 2026
snap in vinyl door glazing trim
Hello - Trying to match this glazing trim from my french doors for replacment. Please see attached pictures. Can you help with this? Thanks, Brett
Contractor
Cheyenne WY
May 1, 2026
Contractor from Cheyenne WY
May 1, 2026
Window Latch
Need 2 ea if you have
Contractor
Denver
May 1, 2026
Contractor from Denver
May 1, 2026
Awning window part
I am needing to get 2 of the black peices at the end of the 2 arms that connect to the awning portion of the window. Once they are on the arm portion they slide in the channel on the window.
Professional
portland or
May 1, 2026
Professional from portland or
May 1, 2026
window crank
I think it's truth elipse hardware but I don't see any markings. The plastic spline adapter is stripped. need the crank mechanism and likely a new handle if the style isn't the same.
Home Owner
Mays Landing, NJ
May 1, 2026
Home Owner from Mays Landing, NJ
May 1, 2026
Help!
I have an American Craftsman sliding patio door and I am ordering 82-265 multi-point mortise lock and 82-249 keeper. Will 82-002WKP operate the 82-265 mortise lock, or is it a separate flush-mount latch system? What white keyed handle set is compatible with 82-265 and has 6 5/8 inch installation hol ... (cont.)
Home Owner
Revere
May 1, 2026
Home Owner from Revere
May 1, 2026
Sliding door lower wheels
Need to replace both lower wheels for the sliding door
Contractor
California
May 1, 2026
Contractor from California
May 1, 2026
Need replacement part Jeld Wen sliding window
Hello, I am trying to identify and source a replacement window lock. I believe it is a Jeld Wen Mag Lock. The handle is missing so I can only provide this part remaining on the window. Thanks
Home Owner
Longboat key, fl
May 1, 2026
Home Owner from Longboat key, fl
May 1, 2026
Awning window hinge
Hi...I need a new hinge. Window was manufactured by windoor which was acquired by PGT; pictures attached. Thanks !
Quick Learner
Florida
May 1, 2026
Quick Learner from Florida
May 1, 2026
Replacement for this
Is this still available ? Is the something more modern you recommend
Home Owner
Manhattan Beach
May 1, 2026
Home Owner from Manhattan Beach
May 1, 2026
Jeld Wen casement windows
I am looking for a replacement clip for my old Jeldwen casement windows. It screws into the bottom of the window and attaches to the crank handle. Need both right and left hand as both windows are not working.
Home Owner
Houlton, Maine
Apr 30, 2026
Home Owner from Houlton, Maine
Apr 30, 2026
Window shoe coil
There is a 6 k marked on coil
Home Owner
Olympia
Apr 30, 2026
Home Owner from Olympia
Apr 30, 2026
Unknown window balance
Hello! We just moved into a new house where all of the balances have tossed out except this one. We can't see any numbers or other forms of identification on it. It's 1/2in wide and 27in long. I think it could be the 380 or 385 model, but I'm not certain. Thanks!
Home Owner
Duncan, BC
Apr 30, 2026
Home Owner from Duncan, BC
Apr 30, 2026
Sliding Door Rollers
Hi, I've been trying to find replacement rollers for my sliding door (see attached). Also need to replace the worn track. Thanks, Steve LeSage
Handy Person
Whidbey Island Washing...
Apr 30, 2026
Handy Person from Whidbey Island Washington
Apr 30, 2026
"31858" Casement window operator
The bar hinges have severaly corroded on on windows facing the beach and require replacements. Please provide the part number and I will submit my order, thanks.
Quick Learner
Naples Florida
Apr 30, 2026
Quick Learner from Naples Florida
Apr 30, 2026
Glass door roller. Only marking is an A-S stamp. Steel wheel is 1 1/4. Heights is 1 3/16. Width is 3/4 and length ranges from 2 1/2 to 3 inches.
Cant seem to find the exact roller anywhere. Open to options and upgraded rollers if available.
Quick Learner
Fresno, CA
Apr 30, 2026
Quick Learner from Fresno, CA
Apr 30, 2026
Channel balance and balance guide identification
Hi, I'm trying to identify the channel balance and balance guide seen in the photos. The channel balance has a marking of BSI VB. I have three different lengths (all use the same type of channel balance and guide) 2230 (23"), 2630 (27") 1820 (19"). They are all 1/2" wide. Thank you for your help, Ja ... (cont.)
Quick Learner
Charlotte, NC
Apr 30, 2026
Quick Learner from Charlotte, NC
Apr 30, 2026
Need confirmation identifying parts
Fixing several windows in my home. Built in 1997. Can you confirm I need the 35" series 770 balance or something different. Need all new pivot shoes as well.
Quick Learner
Utica, NY
Apr 30, 2026
Quick Learner from Utica, NY
Apr 30, 2026
Screen corner key
I am trying to find screen corner keys to replace these. They are about 1" 5/8 in length and about 3/8" wide
Handy Person
NY
Apr 30, 2026
Handy Person from NY
Apr 30, 2026
Pella balance
I'm having some difficulty in keeping my balance clip's in place . The ones I have have the pointed clip. I see the Balance clip 15- 198 Has a little more of a angle end which looks like it may hold better? I have the Pella fiberglass with the narrow slot for the clip. Also, will the S-765 series wi ... (cont.)