Viewing all customer Discussions for:
Other
Home Owner
Kenosha, WI
Apr 18, 2026
Home Owner from Kenosha, WI
Apr 18, 2026
Need replacement casement window hinge
Markings on the hinge assembly are: "Pry under here" "74" Markings on the "control arm" "Wright"
Quick Learner
Illinois
Apr 18, 2026
Quick Learner from Illinois
Apr 18, 2026
Casement window operator
Hello - i'm trying to replace this casement window operator. Can you tell the make and replacement from these pictures? There's no writing on model number visable. The windows are original and the home was built in the mid-80's.
Quick Learner
New york
Apr 18, 2026
Quick Learner from New york
Apr 18, 2026
Need new sliding glass door rollers
Need new 1 inch rollers need 2
Quick Learner
windsor ca
Apr 18, 2026
Quick Learner from windsor ca
Apr 18, 2026
sliding glass door roller part number
1 1`/4"x3"x 5/8"
Handy Person
Texas
Apr 18, 2026
Handy Person from Texas
Apr 18, 2026
Need new pivot shoes and tensioners
Attempting to clean our windows has gone terribly wrong! One of the pivot shoe plastic pieces has cracked on one side, and it appear the tensioner on the other side does not work. Can you help me identify the parts needed, and provide light instructions on how to replace them?
Handy Person
Woodstock
Apr 18, 2026
Handy Person from Woodstock
Apr 18, 2026
Window coil spring
What part will replace the coil spring
Home Owner
Roscoe, Illinois 61073
Apr 18, 2026
Home Owner from Roscoe, Illinois 61073
Apr 18, 2026
Crank operator by Truth, part 45301
Crank operator screw came out of housing and will not thread back in.
Quick Learner
NJ
Apr 18, 2026
Quick Learner from NJ
Apr 18, 2026
Replacement sliding door handle kit
Our door handle is broken and we are looking for a replacement kit. The door is probably at least 30 years old.
Handy Person
New York
Apr 18, 2026
Handy Person from New York
Apr 18, 2026
Window balance
We have these but we don't understand what we're measuring or what part to get
Home Owner
Baltimore MD
Apr 18, 2026
Home Owner from Baltimore MD
Apr 18, 2026
Broken coil balance
Pictures of broken coil balance from a Home Depot American Craftsman window, double hung. Window size 35 3/4 x 53 1/4. Weight of window 16 lbs. Can't make out the code printed on it, may be S Please advise for correct coil balance to purchase. Thanks, Doug
Quick Learner
Madison, WI
Apr 18, 2026
Quick Learner from Madison, WI
Apr 18, 2026
Pivot shoe replacement
Hi, I need 3 of these.
Home Owner
Greenville, South Caro...
Apr 18, 2026
Home Owner from Greenville, South Carolina
Apr 18, 2026
26 7 bsi window balance
I saw the stamp on the balance saying 26 7 BSI. But the measured length is 27 inches. Which one should I order, S795-26E or S795-27E?
Home Owner
Kingston, RI, USA
Apr 18, 2026
Home Owner from Kingston, RI, USA
Apr 18, 2026
door handle broken
Hi I have several of these doors; one of the handles has broken on the exterior; the portion connecting the wooden part to the black plate against the door has snapped - it is a purely exterior break, not involving any parts internal to the latch or lock. I do not see any part numbers anywhere and ... (cont.)
Quick Learner
Apr 18, 2026
Quick Learner
Apr 18, 2026
Window balance
Unsure what model Window balance this is. from top to bottom is around 22.5 in and 0.5 inches wide. I need to replace my current one.
Quick Learner
Grant MI
Apr 17, 2026
Quick Learner from Grant MI
Apr 17, 2026
Pella Sliding Glass Door
I have four 94" tall Pella glass sliders that need the rollers replaced on the bottom. I'm not 100% sure which one I need to order. Do I need to get a picture of these when they are still in the door?
Contractor
Los Angeles
Apr 17, 2026
Contractor from Los Angeles
Apr 17, 2026
Sliding door strike plate
Sliding door strike plate.
Quick Learner
PA
Apr 17, 2026
Quick Learner from PA
Apr 17, 2026
Awning windows
I have crank out awning windows, all mechanisms work, but the arms no longer connect to the window by way of a bar that's attached to the window. I think from looking at your site I need something called a shoe to attach the arms to the actual window. I showed you two different windows one just has ... (cont.)
Quick Learner
Apr 17, 2026
Quick Learner
Apr 17, 2026
handle mount number 2265 in white is broken
Ticket 36955125
Home Owner
Ashfield, Massachusett...
Apr 17, 2026
Home Owner from Ashfield, Massachusetts
Apr 17, 2026
Eagle sliding door handle replacement
I need to know if I can find handle replacement options for an existing Eagle door handle. needing specs and possible brushed nickel finishes.
Quick Learner
Pedro, Ohio
Apr 17, 2026
Quick Learner from Pedro, Ohio
Apr 17, 2026
Identify appropriate replacement parts
Hello - I've attached the two types of openers that are installed in the casement windows around the office - one right hand, the other left hand. What are the appropriate replacement parts for each of these?