Viewing all customer Discussions for:

39-505 11-3/8" EntryGard Track, 4 Hole

I need both left and right

Gears won't shut window any longer. They engage when opening the window, but cannot engage when closing. Serial number to Truth Arm included in photos.

The hinge part that attaches to the window and slides in the bracket has broken. Can I just purchase the plastic hinges? The rest of the parts seem to be working properly. Thanks, Jim

Window crank misc

Hello we have wood casement windows and need to replace the crank operator on a bunch of them. Could you please help me identify a proper replacement. It says Lincoln on the crank. When you open the window in the arm it says "Entry Guard - Truth" and also "R 30842"

The window opens from left to right. There is only one arm that attached to the operator system. This is an old system. The arm is about 9 in long.

I would like to replace top and bottom hardware on 6 windows.

Looking for replacement sill mounted crank replacement. This one was damaged and now shaft doesn't intersect with gear. Sam is true in opposite window so I will need one of each "hand." Any help is appreciated!

Hello! This measures 4 1/2" across and no longer cranks shut. Seems similar to the Anderson 4-1/2", but hoping for your help! Thank you!

Crank is stripped out & looking for the correct replacement.

I need a new crank out assembly

Hi, I’m trying to replace a casement window operator. It’s a single-arm (not dual-arm) style, about 11” arm length with a ~4” base opening. Looks like a Truth/AmesburyTruth EntryGard type. The hinge arm is separate — I only need the main crank operator. Can you confir ... (cont.)

Hello, I am trying to replace this arm on my windows. I and wondering it the part comes with the additional supports on the top and bottom or if those are separate.

Hello, I need a window operator that will fit with the strike plate on it. See my pictures attached. The arm is straight.

Trying to order the right parts. I see Truth stamped on these and a couple different numbers. Could use some help ordering the right parts

I found a part number on the left side on the what I call a stopper so that the window can only go so far. Part number is 630793 AMS Truth. This was on the left. Also need to know how to attach it to the window side the pin side where it fastens is self exlanatory. I also need the holding clip for ... (cont.)

I have a casement window with truth parts, probably 30+ years old. Original to the window. The window cranks open but the crank doesn't work at closing. There are multiple part #s: 6993, 20810A, 31538A on the 3 parts. See photo. I think the gearing has worn and I need to replace those pieces N ... (cont.)

I am looking for four window closures, two of each directions. I have had great luck with your company finding me what I need, so I hope you can help.

Looking to purchase a replacement Operator for our casement window. Stamping on long arm is L30841 Stamping on shorter arm is 20810 Stamping on lowest arm is 6N89

Need casement window crank. Window opens to the left.