Viewing all customer Discussions for:
21-163 Grommet, Benchmark

21-163 Grommet, Benchmark
Home Owner Maryland, USA
Apr 20, 2026
Home Owner from Maryland, USA
Apr 20, 2026
I need Gromets for Bi-fold Doors
My current grommets measure 5/16" outer diameter of cylindrical portion; 1/4" inner diameter. The part #21-095, bifold door pin assembly, fits inside my original grommets. I ordered part #21-152 floating grommet, and they do not work for my application. Their outer diameter is too large to fit in my ... (cont.)
Landlord Virginia
Mar 6, 2026
Landlord from Virginia
Mar 6, 2026
Track for a benchmark steel bifold door
I would like to buy 2 tracks for my Benchmark Steel bifold door. also I need to confirm that I need the following one of 21-0002 pivot pin 3 of 21-004 guide pins thanks huda
Quick Learner Pottstown, PA
May 11, 2025
Quick Learner from Pottstown, PA
May 11, 2025
Any help would be appreciated
I have no experience with this kind of door but I am handy and have been doing some research. I'm pretty sure I can figure it out with the correct parts. I have many more pictures if you need clarity , including pictures of a working door with parts intact. These doors have been a nightmare but my ... (cont.)
+7
Home Owner Melbourne, Florida
May 11, 2025
Home Owner from Melbourne, Florida
May 11, 2025
Replacing All Hardware on Three Old Metal Doors
Dear Support Team at Swico. If you can please help me identify the elements needed. I would like to replace the following hardware for some old metal bifold doors. I would need the bottom and top pins. I also need to stopper in the middle and would like to replace the old floor aluminum rack (extre ... (cont.)
+2
Quick Learner Glen Arm, Maryland
Nov 18, 2024
Quick Learner from Glen Arm, Maryland
Nov 18, 2024
Metal bifold guide pins replacements
Need to replace broken guides for metal bifold closet doors
Handy Person Pennsylvania
Oct 31, 2024
Handy Person from Pennsylvania
Oct 31, 2024
Bi Fold repair
Hello I'm just having a bit of trouble finding out what parts were used on this bifold door working on it for a home owner they didn't know how long ago it was on there Hope you guys can help me out if you even still make these parts or have something similar to them Thank you
+2
Quick Learner Altoona, PA
Aug 20, 2024
Quick Learner from Altoona, PA
Aug 20, 2024
Need track for these doors
The doors are marked "Benchmark Bi-Fold Steel doors" and each set of doors is approximately 48" wide. I would need the top track and bottom pivot/track- the only thing I have is the doors.
+1
Quick Learner Nashua NH
Jun 16, 2024
Quick Learner from Nashua NH
Jun 16, 2024
Do you sell this grommet?
I need the white grommet as the one pictured shows, but on the top which I assume is the same. Can you tell me what number to order ? i
+2
Home Owner Virginia
May 18, 2023
Home Owner from Virginia
May 18, 2023
Plastic part used in Benchmark bi-fold steel door
I have Benchmark bi-fold steel doors that was made around 1983. I am looking for the plastic part placed inside a hole of the door frame. A pivot pin (item # 21-002) is inserted through the plastic part. With this plastic part in place, pivot pin will not be in contact with the metal frame. Do you h ... (cont.)
Quick Learner Vancouver, BC Canada
May 17, 2023
Quick Learner from Vancouver, BC Canada
May 17, 2023
Bigger version of 21-163?
Hello, I got these grommets (21-163) for my bi-fold doors, but they don't seem to fit the guide pin. Is there a bigger size available? Thanks in advance!
Quick Learner
Jul 18, 2021
Quick Learner
Jul 18, 2021
Quick Learner Florida
Jan 14, 2020
Quick Learner from Florida
Jan 14, 2020
replacement bifold hardware
Ihave the exact same doors. Here are some images of the guides and doors. The metal pins are 3/16" I am missing the glides and white caps and a couple of spring stops. I don't have a clue what they originally came with and how they should work, but would appreciate any input and suggestions for mak ... (cont.)
+1
Handy Person Wyoming,Pa
Jan 9, 2020
Handy Person from Wyoming,Pa
Jan 9, 2020
Metal bi-fold door
I need assistance identifying the parts needed for this metal bi fold door. Unfortunately, we do not know the brand of door. Any input would be appreciated. Thanks.
+1
Home Owner Fort Myers FL
Mar 26, 2019
Home Owner from Fort Myers FL
Mar 26, 2019
Nylon flange bushing
Bushing used as a glide in upper track for my bi-fold doors. Manufacturer unknown. ID is 1/4 inch, OD is 3/8 inch. Length is 5/16 inch. Flange OD is 5/8 inch. Flange thickness about 1/32 inch. Most critical measurement is ID and flange OD.
Home Owner USA
Mar 22, 2019
Home Owner from USA
Mar 22, 2019
Mirrored bifold pin placement and missing parts
I have a mirrored Benchmark bi-fold door. The hinges had separated from the frame, fixed that. Trouble opening, hinges part of problem. There are two pin holes, pins were in first, on bottom, second on top. Which hole should I use? Track and pins good shape. I wasn't as smart as I thought I was. Doo ... (cont.)
+1
Handy Person NJ
Jun 5, 2018
Handy Person from NJ
Jun 5, 2018
Metal Bifold door needs new hardware
HI, METAL BI-BOLD DOOR 24W BY 80H NEEDS ALL NEW HARDWARE TRACKS, SCREWS, ROLLERS, SPRINGS, AND PINS for both TOP and BOTTOM of door. Old style metal bi-fold with tracks on 80 3/4" closet header and floor. I need pins, rollers, springs, stoppers, and tracks for the upper and lower. You he ... (cont.)
Handy Person North Branford, CT
Apr 24, 2018
Handy Person from North Branford, CT
Apr 24, 2018
Bi fold door parts
Hello, I need to get a full set of parts for (2) sets of double doors. Do you have the parts in kit form? as opposed to individual?If I knew what parts I needed I would be able to order them. I'm redoing a condo that has your doors with parts missing. I don't know what parts they are, so if I coul ... (cont.)
Quick Learner Maryland
Mar 13, 2018
Quick Learner from Maryland
Mar 13, 2018
Bifold track
Hello I am using 21-044 and 21-002 pins the pivot bracket is 21209 the pivot bracket is a little to big to fit in my track. Do you have a track that the pivot bracket and pins will work 6' track Thank you. Greg
Quick Learner LaGrange Illinois
Mar 5, 2018
Quick Learner from LaGrange Illinois
Mar 5, 2018
Need Replacements
Attached are the parts I need. I have a total of 10 bi fold doors i need to replace old parts with new ones. Also i need a 5 foot tack. Thanks
Home Owner Springfield, VA
Sep 18, 2017
Home Owner from Springfield, VA
Sep 18, 2017
parts for Benchmark bifold steel closet door
We are looking for parts to secure bifold steel closet door by Benchmark. Most likely need to replace missing spring and cap to fit the track. The pins are about 5 1/2 inches or 14 cm long (a quarter inch or 6mm in diameter). Another spring was 2 3/8 inches or 6 cm long (1 cm diameter). The track ... (cont.)