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26-030 PivotTrue Pivot Bar

Hi. I have Soft-Lite double hung tilt out vinyl windows that are now having many of the pivot pins break off and I am finding that the metal cams are broken or disintegrated. The windows were made in 2002. The manufacturer will not honor their warranty because they say the old owner of my house di ... (cont.)

Hi, could you help me with replacement parts for this window? I'm pretty sure the balance shoe is 15-177, but no idea about the correct pivot bars to use. Thanks for your help!

This pivot bar measures just the stem 2 1/2 inches. the whole bar is 2 3/4 inches.

I need (12) pivot bars but do not see them in your catalogue. Can you assist in Identifying?

Hi! I was cleaning my sash window and when I went to put it back in the pivot bar broke. At least that's what I think has happened according to a Google search. Anyway I need a new pivot bar, which looks like the picture. It says 5 on it and I have no idea where it broke to know how long it is. Than ... (cont.)

Hello, I need help finding the right kind of hardware parts for my tilt windows. The hardware in right now is broken on all my windows. I need pivot lock shoes and sash pivot bars. Measurement of pivot lock shoes: Depth is 17/32" (although is MIGHT be 1/2") Width is 1 1/4" Height of plastic pie ... (cont.)

I can't pull my window up. Taking the window off, it looks like the pivot bar on one side is broken. I couldn't see the pivot bar on the other side either so I don't know if there was any. I'm looking to replace the whole thing so I would like some suggestions regarding replacement parts. ... (cont.)

My dad bought a rental property as a retirement project after owning an autobody shop for 40 years. This house was a c+ flip and though lots of stuff is new, there's still a lot to be fixed. The windows all seem new but the shoe hardware is very brittle, both the metal part and the plastic part. ... (cont.)

Need help getting equivalent replacement parts, I ordered the 15-177 slate blue replacement shoe only to then realize the plastic bushing parts around the spring was a mess too. Also realized I had some broken t bars also.

This shoe is 1 and 1/4 inches wide and half inch thick. I also need pivot bar. I attached a photo.

Pivot bar is 2 3/4 long with one hole that is about 1 1/4 from bevel tip. Pivot shoe has coil with 6 K on it. 1/2 inch thick, 1 1/4 wide and 2 1/2 inch long

I'm replacing broken pivot pins, shoes and coil covers. Can you help to infirm that parts I've selected are all compatible adn how to find the coil bushing.coil cover assembly in my pics. Many thanks, Tim

We broke the parts in one of our windows. If you don't have a match, would replacing the both work?

Hello, I'm looking for 3 different parts. Do you guys carry any of these parts? If so, would you please tell me a price for each of them.

I've been replacing coil balaces and pivot shoes on various windows over the past few weeks and I've come across the pins broken on the bottom of the sash. I'm not familiar with the name of the items. But it appears that there is a threaded whole at the bottom that has seem to have snapped off. Th ... (cont.)

I need 6 guides and about 10 pins

I'm having a hard time finding a replacement pivot bar.

Good afternoon, I have Arcor double hung windows that have some broken parts and I noticed that on your website someone else was asking you about Arcor replacement parts. I called your Customer Service number and was told to email you some pictures of the parts The first picture is a close up of ... (cont.)

I need w order the smaller item

Hi, I thought I'd ordered the correct replacement pivot bar (265B) but apparently I was unaware that the former bar had threads in it. The hole on 365B is also just ever so slightly smaller than the old screws. The hole lines up fine with the existing one on the sash, so other than these issues I ca ... (cont.)