Viewing all customer Discussions for:
82-249 Sliding Glass Door Multi-Point Keeper
82-249 Sliding Glass Door Multi-Point Keeper
Quick Learner
Westerville, Ohio
May 28, 2021
Quick Learner from Westerville, Ohio
May 28, 2021
Patio Door Slider - Dual Mortise lock
Hello all! Got a dual mortise lock that needs replaced for a 1.5 inch patio door slider. 11 inches between the top and bottom mounting screws on the plate. Has a rectangular slam pin. Lock bracket appears to be about a 5 and 1/4". Locking pins hook towards each other. Unknown part number or manufact ... (cont.)
Quick Learner
Indiana
May 27, 2021
Quick Learner from Indiana
May 27, 2021
Replace entire kit
Hello, I would like to replace the handles / lock system / keeper. Can you help me with exact part or kit numbers in the correct color.
Home Owner
Santa Barbara, CA
May 25, 2021
Home Owner from Santa Barbara, CA
May 25, 2021
sliding glass door lock/latch
The attached photos are of a lock/latch from my sliding glass door that is not working and needs ot be replaced. A local door supply shop that couldnt match the lock/latch located the attached photo from your website as a strong candidate. I would like to purchase it from you. Could you locate th ... (cont.)
Quick Learner
Keith Thomas
May 23, 2021
Quick Learner from Keith Thomas
May 23, 2021
Replacement part needed
I purchased sliding door less than a year ago. Bottom locking hook not sure of the correct of correct name for the hook is stuck in unable to lock door. Do not know the part number.
Quick Learner
Wisconsin
May 17, 2021
Quick Learner from Wisconsin
May 17, 2021
Sliding patio door lock
Sliding patio door lock Looking for the meeting piece that screws to the door jam
Quick Learner
Rockledge Florida
May 14, 2021
Quick Learner from Rockledge Florida
May 14, 2021
Double-Hook Bolt for Sliding Glass Door
Mounting screws from center to center measure 11" Backset 7/8" from faceplate to center where thumb turn hole Center hook to center hook measures 6" 3/4" wide 11 3/4" L x 1 1/2" deep Double-Hook White finish
Quick Learner
34952
May 1, 2021
Quick Learner from 34952
May 1, 2021
Multi point keeper
Need a multi point keeper for this latch my new sliding door didn't come with one.
Quick Learner
VA
Apr 13, 2021
Quick Learner from VA
Apr 13, 2021
Anti-slam pin.
I received my gold color latch replacement, thank you, however, the anti-slam pin doesn't line up with where the latch connects on the white door jam part.
Home Owner
BC Port Coquitlam
Apr 9, 2021
Home Owner from BC Port Coquitlam
Apr 9, 2021
jeld-wan patio lock and latch lever broken
I looking for the lock and latch lever for jeld-wen patio door. Thank you.
Quick Learner
Hudson fl
Apr 7, 2021
Quick Learner from Hudson fl
Apr 7, 2021
Need this latch
Door lock is broken. Stuck in lock position
Quick Learner
South Carolina
Apr 6, 2021
Quick Learner from South Carolina
Apr 6, 2021
Mortise multi lock
Pat# 6.264.252 on left side and right side showing patent # 5.820.170. Length 11 1/2"
Home Owner
OH
Apr 6, 2021
Home Owner from OH
Apr 6, 2021
Door Handle to go with this lock
Hi! I believe we need the MULTI-POINT MORTISE LOCK WITH FACE PLATE, 11" to go with out sliding glass door. Attached is a picture of the keeper. It's 11 inches long. Is this the correct lock to go with the keeper? Also, I need the handle for the door. Do you sell those as well?
Quick Learner
VA
Apr 1, 2021
Quick Learner from VA
Apr 1, 2021
Latch...no numbers or lettering, other than "Pat. Pend."
I need a new latch.
Quick Learner
Denver, CO
Mar 20, 2021
Quick Learner from Denver, CO
Mar 20, 2021
Bought wrong lock
I recently purchased a 82-239 lock but the face plate didn't line up quite right with the door and the original face plate didn't line up with the new lock. I think I might actually need the 82-265 lock. I've attached photos with and without the face plate so you can see how it lines up. The "out ... (cont.)
Quick Learner
Mar 18, 2021
Quick Learner
Mar 18, 2021
Item needed
Hi I need the part on the left in photo. I ordered the one on the right (82-265) in error. Do you have the one on the left?
Contractor
Washington, DC
Mar 13, 2021
Contractor from Washington, DC
Mar 13, 2021
Patio Door LockSet
Trying to identify a broken lockset on a patio door. The photo of the sticker on the door seems to have serial number or other information that I think should help. Can you identify the part I need?
Handy Person
St Leonard MD
Mar 12, 2021
Handy Person from St Leonard MD
Mar 12, 2021
Sliding door handles
We are looking to update and no idea the make of our door. We want to get rid of the brass. Looking for brushed nickel
Quick Learner
Denver, Colorado
Mar 8, 2021
Quick Learner from Denver, Colorado
Mar 8, 2021
Need replacement parts!
The handle slowly stopped working to the point I could only lock/unlock the latch after trying for 10+ minutes every time. The problem wasn't the white handle itself but the inner latch stopped working.. I'm 99% sure I broke off the handle though so I'll need that as well. Don't know if there are ... (cont.)
Quick Learner
Pleasanton CA
Feb 25, 2021
Quick Learner from Pleasanton CA
Feb 25, 2021
StrikerPlate
Hello! I am looking for a striker Plate for this door. We removed it several years ago . I removed the dog door and cannot find it. Do you think you have one? Thanks Lisa
Home Owner
San Jose, CA 95127
Feb 24, 2021
Home Owner from San Jose, CA 95127
Feb 24, 2021
Sliding door handle with outside lock for Keynetic Imperial USA
Hello, I'm a Home Owner with an existing glass sliding door with a handle coming from Keynetic Imperial USA. I am looking for a new handle that would provide the functionality of opening & locking from outside with a key or a code. I do not care about matching the style or color (would prefer white ... (cont.)